FilthMcNasty wrote:
[quote=BartelX]
Does paying for something not entitle you? I would say yes, yes it does.
Bottom line for me (and apparently for SE as well if they continue to grant refunds) is that the product is still incomplete. As I said, the intent of SE is to deliver the product in a state worthy of purchase and subscription. As far as I'm concerned(and no, I don't feel it's petty), any purchases of XIV until ARR is released are nothing than glorified pre-orders.
"You know that game we advertised as being cutting edge and innovative, well we don't have that but you can play this sorry excuse for a few years in the meantime..."
Gee, thanks
Then at what point is the game finished? Sure it will be released on August 27th but will it be finished by then?
What if 2 more years from now they change the combat to an FPS style system; am I entitled to get my purchase price from 5 years ago back?
And at what point do
you stop handing out refunds?
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There are two facts here: the OP is entitled to his money back
3 years ago. And companies cannot survive if they accept "returns" for seemingly satisfied customers who were aware of the game's impending fate.
Again, there was no malice here on the part of SE; no one was misguided or led astray.
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In the end we're talking about time, tangibility and use here.
However just because the media in this case is digital doesn't belay the fact that use has taken place.
If I loved Tomb Raider, but hated all of the DLC is it right for me to ask SE for a refund for the full purchase price?
Edited, Jun 18th 2013 12:27am by Kierk