PSA: Upgrades, pre-order, early access... oh my!Follow

That's funny! but, but, is that what I have to do?

It could be worth noting here that PSN purchases have the early access and items included in the download (or however it works) and that no e-mail with an early access code will be sent. That should prevent some panicking.

I assumed that's how it would work. I'm also on PC so I was afraid that ordering from the psn would prevent me from playing with my original PC account or something dumb like that. :P Thanks.

I'm legacy and had the CE of 1.0 and also was in all phases of beta, now according to the info, I will be able to download the client for free, assuming the client is the same as beta 4 since it doesnt say beta. But I have not received any info or new codes. Anything I am missing?

I don't think they've given any new info about whether or not the phase 4 client will work, but the best bet is probably to keep an eye on their twitter feed. You can find it here. It's not very detailed information due to the character count limit, but it gets the job done.

My guess is that the phase 4 client is no different than the early access and launch client. The last update to their twitter feed is that the character progress from phase 4 will carry over to launch so other than removing the level cap restriction, the patch to address 3102 and 90000 errors and other minor things like bonus item delivery; it's not going to change much.

I just went to the website you linked... put in my SE account stuff and when it all came up it was an email i didnt know saying i was a female and from the UK... WTF have they done??? if this screws with my account ive currently been playing the mess out of SE owes me big time... why cant they get anything right other than there games???? they absolutely suck at bill and accounts!

Cool, nice one mate.

Not quiet what i was getting at my friend... i created this account some time ago... I am not a female i am a male im not from the UK nor have i ever put that down anywhere at all in my account... And to top all of it off my email is completely something different than what my email really is... Where did they get this false info? and is my code going to whomever wewatchyouwatchtv@yahoo.com is? that might not even have a game at all? **** the only thing they could get right was my birthdate... and this was all supposed to be saved information from i dont know 13 years ago or so...

I just want to update you that I went ahead and pre-ordered and I did get both the pre-order benefits and 1.0 CE benefits.

http://imageshack.us/photo/my-images/825/m64b.jpg/

I would. I talked to a customer service agent at Square today (after waiting on hold for almost 3 hours, I figured I'd go ahead and ask him a bunch of questions) and he said with the way things have been so hectic that it is best to do everything as soon as possible, because with all the server problems he would hate to tell me it is okay to wait it out and then more craziness happen and me not be able to register. When I went to register my pre-order code, it literally took less than 2 minutes. You just put in the code, hit next, and BAM.

Sorry, I've been in and out all day. According to the official website the item redemption is good through 31 December 2013.

As for your issue, I was hoping that if you kept trying it would eventually work. I know how bad it sucks to be on SE phone support so I always think of that as a last ditch response. Maybe give it a day and try again. With the amount of complaints coming in SE should have some sort of update on the situation...at some point... where are you SE?



Edited, Aug 21st 2013 7:21pm by FilthMcNasty

Definiately not deleting it, but won't it get overwritten if I download the client software as per instruction? Ug.

Says my code is wrong or no longer valid. Grrrr. /cry

I got the 12 digit code. Screen shot it, printed it out. Went to ps3, input the 12 digit code first in Account Management - it said it was not a valid code and that it might have expired. So... I went to Playstation Store - which said it needed to update itself. Waited for that, then went to redeem code and then entered it and was told again that the code either expired or wasn't valid.
I then went back to the pc preorder input site, and again I got the same 12 digit code.

No email ever came. Oh and I was in p4. So. I am going to put in a ticket and give them my 18 digit code and my 12 digit code.




Edited, Aug 21st 2013 7:38pm by Grandmomma

im getting worried. my ps3 client is installed and ready to go. but how will i register the game? my game from amazon wont be here till estimate deliver sept 5 - sept 8? dont i need to put in my game code to link my pc and ps3 account? how am i gonna play EA if amazon hasnt sent me the game code? i how am i gonan put the code on mySE management account if i dont have it? i already have a 1.0 account. i just pre ordered the ps3 CE for the goodies and incase something ever happened to my pc i can play on ps3.

lol. It's okay, I understand. I have had one of those days as well. Now I'm expected to go outside in the heat for dinner. Ugh. Just feed me in bed, thanks. -_-;

Edited, Aug 21st 2013 7:45pm by torokerusenjo

I'm going to take a wild guess here and say that they don't have the time/ressources/skills to track down EA codes that are linked to cancelled orders.



I'm curious, you're not the first one mentionning the permanent options. I was under the impression that those are no longer shown in the Square Enix account management. They aren't for me anyway. Am I looking at the wrong place?

Thanks! Ok, so I'm reassured that I don't see that on the SE account management. It's on the pre-order page, which I should not need to use since I bought on PSN. Hopefully. In theory. If everything goes as planned. And I'm sure it will all somewhat go as planned eventually!

I am a new player who participated in the beta and subsequently purchased the Digital collectors edition from Amazon. I have finally gotten my pre order code through and registered. I only saw it list however the early access and the cap and minion. When will it mention or how do i collect the mount and other items given as part of the collectors edition?

You collect them from the delivery moogle.



Yeah, I was actually trying to keep the post as trim as possible. People are usually confused enough so I figured I'd leave out the parts that aren't really necessary.

I feel like I contributed and stuff. ^__^;

You did and I appreciate it beary much (♥ó㉨ò)ﾉ♡

I purchased the original CE version of FF XIV and was also in BETA.

When I open the launcher and login I get the message
"No valid or active service account."

Should I have received a code?
Or does this mean I just can't enter early access and my account won't become active until the official start date in August 27?

I can accept no having early access but not having access at all when it goes live is a different story

If you purchased from the PSN: http://ffxiv.zam.com/forum.html?forum=152&mid=1377222196139658292

This is the message I recieve when I try to log on. What does that mean?

There are no valid service accounts.

Please follow the URL below to register your pre-order code for early access.
http://entry.ffxiv.com/pre-order_code/na

Also I know I am a CE 1.0 owner but how can I verify that my account reflects that?

Sorry for the delay in responses, but I'm working today and I have been asking a friend who went through the process to give me details on logging into the pre-order website...



A service account is a sub-account that is kept under your Square Enix ID. Any time you register a game it creates a service account, so you'd have one for FFXIV, FFXI if you played that and/or for each copy of the game you register if you have multiple copies of a game linked to the Square Enix ID.

The website you should be using is this one.

Log in to that website, input the 18 digit code, select the platform that you wish to play on and submit the info. You should be directed to another page with a link to download the launcher(not necessary if you have the updated client from the last phase of beta) and you should also see a code displayed. This also means that the early access is active on your account.

Open the launcher and log in. The launcher will ask you for the code that was displayed on the website. Enter the info there and you should be good to go.



Log into the same website you linked above. Click the 'Log in' button at the top and fill in the username and password with your Square Enix ID information. You should see your name where it used to say log in now. Click your name and go to profile. Click the settings button. This should take you to a page to enter your info. Make sure you fill it out completely and select 'English(US)' as your language. Submit that info and go back to the main pre-order page and see if it works now.

As far as the dates, I'm not sure why it's like that. Perhaps they will only give the bonus in-game items up until that date? If I figure out why I'll post again, but as far as we know early access started today and runs up to and through launch which is Tuesday.

Unfortunately that doesn't work.

When I login through the launcher it recognizes and accepts my ID and PW and sends me to the next screen where I need to input a code into 5 separate boxes

When I login in at http://preorder.na.finalfantasyxiv.com/ it sends me to a new window displaying my email address and wanting information to complete a new account

When I go to my account page and look under Services and Options it displays FF XIV and lists it as an active account.
(FF XIV ARR is not listed)

So it looks like there is currently no way to upgrade from 1.0 to 2.0. (I'm HOPING it will automatically do so when it goes live)
Your only current option is to create a new account.