vahlmyth wrote:
Catwho wrote:
Quote:
The only thing that makes sense is that their environment is totally overwhelmed and was undersized and not properly designed for scaling. I also suspect that the original designers/architects are probably long gone and left no design documentation behind, leaving the current team to "McGyver" everything just trying to keep it afloat.
The first part is true. The latter part is false. These data centers are less than a year old and the server infrastructure was rebuilt from the ground up, so it wouldn't matter whether the original architects were part of the group that was fired two and a half years ago.
But yes, Yoshi P admitted they are overwhelmed and under prepared. They didn't expect it to be so popular.
And you know this... how?
If it is all overwhelmed and under prepared, then it was epic in scale and beyond incompetent.
I would be more forgiving if what I suggested was true - if what your saying is true than SE/FF XIV team was legendarily negligent.
I don't understand this train of thought. People make calculation errors. Companies make mistakes. Hell, you've probably made several mistakes today yourself. It's going to happen, no matter what you do. You can't avoid borking your day once in a while, and every so often you miss something incredibly important that seems completely "duh" as soon as the crap hits the fan. Hindsight is 20/20. It always seems so obvious after the fact.
They're admitting they made a mistake, they've said what it was and where they made it, and they've said how they're fixing it and the status they're at right now in getting it all fixed up. What more do you want at this point? They're blatantly honest about their ***** up, take full responsibility, offer some restitution because of it, and keep you informed where they're at. That level of openness unprecedented with any game company. Putting that letter out took some balls.