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Yoshi-P on Further Details on Access RestrictionsFollow

#27 Aug 30 2013 at 4:18 PM Rating: Good
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looking forward to this. Really hoping that they allow for free world transfers or at the very least do something about the Legacy servers... I really thought that there would be less people trying to create on Legacy servers, and now I am to the point where I would almost rather just start from scratch on a new server than keep my character with multiple lever 50 jobs. I haven't bothered even trying to play since Monday when it took me 30 minutes to log in (with constant spamming) and then another 30 on my Wife's character, only to have the game freeze for her and having to start all over again.

Don't get me wrong, I totally support what SE is trying to do (make the people that can get in happy with a solid play experience), but it is a little frustrating, especially when you need to log in 2 characters.
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#28 Aug 30 2013 at 4:20 PM Rating: Default
Grandlethal wrote:
looking forward to this. Really hoping that they allow for free world transfers or at the very least do something about the Legacy servers... I really thought that there would be less people trying to create on Legacy servers, and now I am to the point where I would almost rather just start from scratch on a new server than keep my character with multiple lever 50 jobs. I haven't bothered even trying to play since Monday when it took me 30 minutes to log in (with constant spamming) and then another 30 on my Wife's character, only to have the game freeze for her and having to start all over again.

Don't get me wrong, I totally support what SE is trying to do (make the people that can get in happy with a solid play experience), but it is a little frustrating, especially when you need to log in 2 characters.

I dont know why thye allowed legacy servers to be open to the public in the first place
#29REDACTED, Posted: Aug 30 2013 at 4:23 PM, Rating: Sub-Default, (Expand Post) Their entire architecture is borked from the ground up.
#30 Aug 30 2013 at 4:28 PM Rating: Good
Quote:
The only thing that makes sense is that their environment is totally overwhelmed and was undersized and not properly designed for scaling. I also suspect that the original designers/architects are probably long gone and left no design documentation behind, leaving the current team to "McGyver" everything just trying to keep it afloat.


The first part is true. The latter part is false. These data centers are less than a year old and the server infrastructure was rebuilt from the ground up, so it wouldn't matter whether the original architects were part of the group that was fired two and a half years ago.

But yes, Yoshi P admitted they are overwhelmed and under prepared. They didn't expect it to be so popular.
#31 Aug 30 2013 at 4:32 PM Rating: Good
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I'm guessing that once most of the "let's see how long I can push FTP" have gone it will all settle down.
#32 Aug 30 2013 at 6:44 PM Rating: Excellent
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As the login data gathered from the Open Beta test (in which anyone, including those who had not purchased the game, could participate) was inconclusive, it was during the Early Access period that we had a clearer picture of the scope with which we would need to increase World capacity, and on the 25th of August began making preparations to do so significantly.


I remember complaining about the "weekend only" limited beta going on, and a lot of people got flamed for 'expecting free playtime". Though it's way past the point and nobody cares, I HAVE GOT TO SAY: "Had you left the beta up for two solid weeks under open beta access to stress test the servers, this would have been dealt with by now".

Sorry, I had to get that off my chest.





#33 Aug 30 2013 at 8:10 PM Rating: Excellent
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seneleron wrote:
Quote:
As the login data gathered from the Open Beta test (in which anyone, including those who had not purchased the game, could participate) was inconclusive, it was during the Early Access period that we had a clearer picture of the scope with which we would need to increase World capacity, and on the 25th of August began making preparations to do so significantly.


I remember complaining about the "weekend only" limited beta going on, and a lot of people got flamed for 'expecting free playtime". Though it's way past the point and nobody cares, I HAVE GOT TO SAY: "Had you left the beta up for two solid weeks under open beta access to stress test the servers, this would have been dealt with by now".

Sorry, I had to get that off my chest.


I'm going to look at this from another point of view. By limiting the beta to only weekends they actually probably got more participants simultaneously than by running it all week long for weeks on end. If they had left the servers up those with more time would have capped and stopped testing out of boredom because of the limited content in each phase. The idea that the current situation is because the beta tests were only conducted on weekends is ludicrous.
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#34REDACTED, Posted: Aug 30 2013 at 9:40 PM, Rating: Sub-Default, (Expand Post) And you know this... how?
#35 Aug 30 2013 at 9:45 PM Rating: Excellent
No, they were overly cautious to a fault.

Remember, 1.0 was a giant flop. The dev team had promised them a WoW killer and totally failed to deliver.

So they were far too conservative with their estimates for 2.0 because they didn't want to make the same mistakes they made with 1.0.
#36 Aug 30 2013 at 9:56 PM Rating: Excellent
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vahlmyth wrote:
Catwho wrote:
Quote:
The only thing that makes sense is that their environment is totally overwhelmed and was undersized and not properly designed for scaling. I also suspect that the original designers/architects are probably long gone and left no design documentation behind, leaving the current team to "McGyver" everything just trying to keep it afloat.


The first part is true. The latter part is false. These data centers are less than a year old and the server infrastructure was rebuilt from the ground up, so it wouldn't matter whether the original architects were part of the group that was fired two and a half years ago.

But yes, Yoshi P admitted they are overwhelmed and under prepared. They didn't expect it to be so popular.


And you know this... how?

If it is all overwhelmed and under prepared, then it was epic in scale and beyond incompetent.

I would be more forgiving if what I suggested was true - if what your saying is true than SE/FF XIV team was legendarily negligent.



I don't understand this train of thought. People make calculation errors. Companies make mistakes. Hell, you've probably made several mistakes today yourself. It's going to happen, no matter what you do. You can't avoid borking your day once in a while, and every so often you miss something incredibly important that seems completely "duh" as soon as the crap hits the fan. Hindsight is 20/20. It always seems so obvious after the fact.

They're admitting they made a mistake, they've said what it was and where they made it, and they've said how they're fixing it and the status they're at right now in getting it all fixed up. What more do you want at this point? They're blatantly honest about their ***** up, take full responsibility, offer some restitution because of it, and keep you informed where they're at. That level of openness unprecedented with any game company. Putting that letter out took some balls.
#37REDACTED, Posted: Aug 30 2013 at 10:05 PM, Rating: Sub-Default, (Expand Post) Mistakes of this magnitude in any other industry would mean boxes of pink slips.
#38 Aug 30 2013 at 11:09 PM Rating: Excellent
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In XI, we used to get "ninja" patches. We all wondered what the hell it was for. SE used to be so tight lipped and vague about everything. Yoshi~P seems to have single handedly turned the entire company around. Hell, with his success, he might have turned Japanese thinking around.
He not only <Raise>ed the dead with ARR, but he <Convert>ed SE headquarters to follow his lead. This guy is amazing.
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#39 Aug 30 2013 at 11:55 PM Rating: Excellent
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vahlmyth wrote:
And you know this... how?

If it is all overwhelmed and under prepared, then it was epic in scale and beyond incompetent.

I would be more forgiving if what I suggested was true - if what your saying is true than SE/FF XIV team was legendarily negligent.


You've been a systems architect for 20 years and never had to deal with "scale it as small/inexpensive as possible to come in at budget then scale up from there as needed" ? Something doesn't sound right here.
#40 Aug 31 2013 at 12:26 AM Rating: Excellent
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Don't mind him man, i'm pretty sure that him and his other sub-default buddies are all just blizzard employees that are afraid that a game that isn't wow might stop their gravy train.

/sarcasm off.
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#41 Aug 31 2013 at 4:41 AM Rating: Excellent
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vahlmyth wrote:
Medieve wrote:
vahlmyth wrote:
Catwho wrote:
Quote:
The only thing that makes sense is that their environment is totally overwhelmed and was undersized and not properly designed for scaling. I also suspect that the original designers/architects are probably long gone and left no design documentation behind, leaving the current team to "McGyver" everything just trying to keep it afloat.


The first part is true. The latter part is false. These data centers are less than a year old and the server infrastructure was rebuilt from the ground up, so it wouldn't matter whether the original architects were part of the group that was fired two and a half years ago.

But yes, Yoshi P admitted they are overwhelmed and under prepared. They didn't expect it to be so popular.


And you know this... how?

If it is all overwhelmed and under prepared, then it was epic in scale and beyond incompetent.

I would be more forgiving if what I suggested was true - if what your saying is true than SE/FF XIV team was legendarily negligent.



I don't understand this train of thought. People make calculation errors. Companies make mistakes. Hell, you've probably made several mistakes today yourself. It's going to happen, no matter what you do. You can't avoid borking your day once in a while, and every so often you miss something incredibly important that seems completely "duh" as soon as the crap hits the fan. Hindsight is 20/20. It always seems so obvious after the fact.

They're admitting they made a mistake, they've said what it was and where they made it, and they've said how they're fixing it and the status they're at right now in getting it all fixed up. What more do you want at this point? They're blatantly honest about their ***** up, take full responsibility, offer some restitution because of it, and keep you informed where they're at. That level of openness unprecedented with any game company. Putting that letter out took some balls.



Mistakes of this magnitude in any other industry would mean boxes of pink slips.

But the gaming industry, knowing that's its customers will take the abuse and keep coming back for more, continues to run their projects with incompetence borderline on negligence.



He turned a dead game around so completely they have to go out and buy additional hardware and pull all-nighters since launch to keep it running as much as possible. His "incompetence" forced the company to stop digital sales because of how completely overwhelmed they were with the success of the remake, one that nobody saw coming. You don't fire a guy or team for being too successful.
#42 Aug 31 2013 at 12:19 PM Rating: Excellent
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I don't know about the rest of you but I am so glad that he is actually explaining, in great details, what is going on and what is happening. It's a good sign when you compare it with the 'snub' treatment we received in XI.
#43 Aug 31 2013 at 6:00 PM Rating: Decent
I am generally pissed off ongoing when I can't play the game. I will however give respect to anyone who publicly owns their mistakes.

Yoshi - The fact that we had to implement these restrictions is a direct result of my inaccurate sales and login estimates, and as producer, I must accept complete responsibility for this misstep. Each and every player who has been affected has my deepest apologies. "

I may not be happy about it but I damn sure respect someone who owns up to their mistakes instead of passing the buck.
#44 Aug 31 2013 at 6:09 PM Rating: Excellent
ShadowofaDoubt wrote:
svlyons wrote:
ShadowofaDoubt wrote:
Buffylvr wrote:
ShadowofaDoubt wrote:
Actually it wasnt yoshi who posted that btw.

Even though it has his name in the first sentence?

The one I saw had the lead designers name on it (starts with an N I think)

Perhaps you are thinking of Naoki Yoshida, aka "Yoshi-P".

Maybe thats it, dont feel like looking it up as its not that important to debate about


Yeah, facts to support claims is such a hassle, fuck us for not just believing you.


As for SE's accountability, I'll find better things to do while they fix the bugs of one of the only games I am probably going to play for the next couple of years.
#45 Aug 31 2013 at 6:39 PM Rating: Excellent
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ShadowofaDoubt wrote:

I dont know why thye allowed legacy servers to be open to the public in the first place


Well...some of us non-Legacy people actually have friends who are Legacy. We kind of wanted to play the game with them.
#46 Aug 31 2013 at 6:48 PM Rating: Excellent
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Teneleven wrote:
Don't mind him man, i'm pretty sure that him and his other sub-default buddies are all just blizzard employees that are afraid that a game that isn't wow might stop their gravy train.

/sarcasm off.


I don't think Blizz needed any extra help since they've lost 4 million subs since Cataclysm came out all on their own. Rebuilding FFXIV was the smartest thing SE could've done, and the overwhelming success of the launch (all the problems notwithstanding - these are good problems to be having and they're working on them around the clock) just goes to show people want a quality game. And..well, yanno...Final Fantasy.
#47Nashred, Posted: Aug 31 2013 at 7:38 PM, Rating: Sub-Default, (Expand Post) Well I respect Yoshi because he made a great game, but what else was he going to say really?...
#48 Aug 31 2013 at 8:16 PM Rating: Excellent
I'm glad they're making new servers. This is absolutely something that needs to happen. What I'm wondering is if / how much it will help the current servers. Remember we're not just dealing with Character Creation restrictions. The servers are over-populated with current accounts. Unless they simultaneously increase server capacity or immediately (within a couple days) offer free transfers to NEW worlds, then current servers won't see a ton of relief, imo. We'll still have several times the server threshold attempting to log in at or around peak times.

I think this was the oversight some were afraid of when they announced "local" datacenters. As Yoshi said in his most recent correspondence, while a server hold more characters on it than it has available slots, the ebb and flow of rotating international peak times makes it ok. Now that we have effectively segregated the world into "East" and "West," there is no longer a semi-even flow of characters throughout the day. On NA servers it is several hundred, perhaps even thousand AFK'ers sucking up slots and several thousand more spamming log-in. Around 4am EST (JP prime-time if I remember correctly) not so much trouble getting in. Weekends, well... lol.

This isn't me hating on SE by any means. I fully expect that they've taken these things into consideration already, seeing as it is what they get paid to do. I'm just wondering out loud here since an explanation from them has not been put forth as of yet.
#49REDACTED, Posted: Aug 31 2013 at 8:27 PM, Rating: Sub-Default, (Expand Post) Without an AFK autoboot the additional servers will help but nowhere near solve the problem.
#50 Aug 31 2013 at 8:41 PM Rating: Excellent
While I understand the idea behind an auto-boot option for AFK users, I don't think they can implement something like that without also giving the user a way to disable it. For $14.95 or w/e the monthly sub is, I pay for continuous access barring unexpected crashes and maintenance. They can give us the auto-boot option for our own personal use (if I'd like the game to stop taxing my GPU if I have to unexpectedly go AFK longer than I planned), but if I pay the monthly sub, then I can stay logged in as long as I like. Unless, of course, there is a stipulation in the Terms of Service that I missed.
#51 Sep 01 2013 at 3:25 PM Rating: Default
IKickYoDog wrote:
While I understand the idea behind an auto-boot option for AFK users, I don't think they can implement something like that without also giving the user a way to disable it. For $14.95 or w/e the monthly sub is, I pay for continuous access barring unexpected crashes and maintenance. They can give us the auto-boot option for our own personal use (if I'd like the game to stop taxing my GPU if I have to unexpectedly go AFK longer than I planned), but if I pay the monthly sub, then I can stay logged in as long as I like. Unless, of course, there is a stipulation in the Terms of Service that I missed.


Come on seriously? SOP in most MMO's already. I can ***** with the best of them but I am not going to ***** about an AFK boot that should have been here all along.
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