After trying to complete billing registration with 4 cards, I kept receiving the error code: 601:
"An error has occurred..
Please confirm the status of any relevant options and then try again.
As repeated registration failure can lead to restrictions being placed on your account, we strongly recommend that you contact the Square Enix Support Centre for guidance before attempting to register a Credit/Debit card again.
If you are registering a payment method with a payment service provider like ClickandBuy, please contact them directly.
(Error code: 601)"
I spoke to SE Customer Support and was told last night that the error code 601 was in place due to the fact the free trial period was still in effect, and no payment methods could be registered until today and to try again in the morning. This seemed to be fair as my account stated yesterday that my 'Service Account Status' had 1 day remaining (although this seemed convenient/odd).
Even though I am a returning 1.0 player, who also purchased the ARR PC CE - I was not able to logon until now (even though I DID complete registration and validate my access code for Early Access - just never played during the play window).
tl;dr: My questions are:
I am Australian-based playing on an EU account, and have not been able to purchase Crysta/Game Cards either.
ANY advice would mean the world to me right now :(
Edited, Sep 17th 2013 12:47pm by Astarataru
Edited, Sep 17th 2013 1:03pm by Astarataru