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Arrrggg. windows 7 restore problemFollow

#1 Dec 02 2011 at 1:29 PM Rating: Decent
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Situtaion:
I put a new hard drive in my mom's laptop. Before this I used the windows feature to backup the drive as a system image.
Now that I try to restore said image I get this message.
"The selected system image cannot be restored in this recovery environment.
To restore this system image:
1. Insert a system repair disc or a windows installation disc (x64).
2. Boot the computer from the disc.
3. Choose 'Restore your computer using a system image that you created earlier;, and then select this system image."


I follow these steps using the recovery media I made when I first set up this computer( i can restore to factory defaults with these discs.) But when I get to the point where I choose the system image I made I get the same error message.
Please help.
#2 Dec 02 2011 at 10:46 PM Rating: Excellent
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Do you have access to a second computer? The easiest and quickest way to resolve this might be attaching the old laptop drive to a second computer, loading GimageX (http://www.autoitscript.com/site/autoit-tools/gimagex/ ) along with WAIK (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5753 ISO to bootable disk then install) on the second computer, taking an image from that drive and then writing the image to the new one. You can do the same thing with a bootable winPE disk or something along those lines, but then you have to buy that first. Thats free. Or there are utilities like symantec ghost, or acronis trueimage that will also do the trick, some with free trials.

What you might be running into is the image restore disks may have been created prior to service pack 1, and can't restore a SP1 image correctly. That or its possible the new drive is one of the new ones with the extra hardware offset that are difficult to write to. I'd have to see the image file and know the new drive model to be certain.

Edited, Dec 2nd 2011 8:47pm by Kaolian
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#3 Dec 02 2011 at 10:54 PM Rating: Decent
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Thanks Kao I do have multiple computers I can hook up the old HDD to. I will try those links and see what I can get.
The restore disks were made pre SP1. But I think when I reloaded WIn7 I got SP1 in an update I'll have to check in the AM.
I think I'll try removing the OS from the new HDD and try recovering the image during the install of Win7. Does that make sense?
#4 Dec 02 2011 at 11:16 PM Rating: Excellent
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that might work. If nothing else, the images you are working with should be "WIM" format images anyways, so GimageX should be able to read them once you get it installed. The only tricky part is burning then loading the ISO file
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#5 Dec 03 2011 at 10:01 AM Rating: Decent
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Ok so looking at the backup discs I made I can't find a WIM file anywhere. On the all the discs I have a few VHD files, a CATALOG file and a whole bunch of xml. Forgive my newbishness but I R confuse.

the HDD is a Toshiba MK3276GSX 2.5" 320G.

The original HDD was a Toshiba MK3265GSX.

Edited, Dec 3rd 2011 11:46am by Peimei
#6 Dec 03 2011 at 1:11 PM Rating: Excellent
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Ah, it's the older style one then. Nevermind.
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#7 Dec 03 2011 at 10:10 PM Rating: Decent
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Well I got the same error when I tried to restore from the image to a freshly formatted HDD. I think my easiest solution at this point is to pop the old drive into my laptop and just grab all the photos and mahjong save files on a stick and put them on the new drive that way.
I did download that software though and will be playing with it this week so thanx for that Kao.
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