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Wowhead does not recognize Patron accountFollow

#1 Jul 13 2014 at 1:34 PM Rating: Decent
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I paid for a patron account, the money was taken out of my account for the patron acccount, but NONE of the websites (wowhead, hearthhead) recognize that I have a patron account. When I go to account status on wowhead, and click UPDATE, it says my patron account is INACTIVE and that I need to SUBSCRIBE. What needs to be done on Wowhead, to make it recognize my patron account?????

Thanks for any help.

Julia
#2 Sep 12 2014 at 2:48 AM Rating: Decent
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Im having the same problem.
If anyone could shine some light on this it would be greatly appreciated.
Necro Warning: This post occurred more than thirty days after the prior, and may be a necropost.
#3 Sep 12 2014 at 9:15 AM Rating: Good
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This was my response to another thread related to a wowhead issue. It should at least give you a first step towards talking to someone who can fix it.

Quote:
I would send an email to feedback@wowhead.com about your issue. Link them to this thread in case you cannot receive their emails or have them PM your account here in that case. At the very least, they should be able to tell you who specifically to talk to.


Alternatively, if you can post on wowhead and just don't have the patron part updating, they have a forum there that might be a place to post your issue. http://www.wowhead.com/forums?board=1
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