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How do you get selected to be a GM?Follow

#1 Dec 30 2009 at 9:24 PM Rating: Decent
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As the subject clearly states, how do you get selected to be a GM? Is it simply a matter of SE hiring local people at their offices or do some GM's work from home? I'm very interested in becoming a GM depending on the hours/location issues. Thanks for your time.
#2 Dec 30 2009 at 9:44 PM Rating: Decent
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if I ever see [GM]Shadowedge I'm quitting
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#3 Dec 30 2009 at 9:49 PM Rating: Decent
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It's a job with a salary and i beleive you'd have to work in an office type environment.

Edited, Dec 30th 2009 11:16pm by KeeperOfTheStaff
#4 Dec 30 2009 at 9:54 PM Rating: Decent
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Poubelle wrote:
if I ever see [GM]Shadowedge I'm quitting


You're a meanie :(
#5 Dec 30 2009 at 10:30 PM Rating: Decent
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Poubelle wrote:
if I ever see [GM]Shadowedge I'm quitting


it's ok, they dont hire teenagers :D
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#6 Dec 30 2009 at 11:02 PM Rating: Good
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The correct answer is you don't.

Seriously though I hear being multilingual is a must. As well as having some proximity to wherever their offices are. I'm sure they have detailed info on their site, or will anyway. It's probably one of those things where you have to be really lucky and/or have connections.
#7 Dec 30 2009 at 11:12 PM Rating: Good
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Find the 5 armor pieces with 99 Def. hidden around the game and you magically become a GM.
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#8 Dec 31 2009 at 12:14 AM Rating: Decent
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SE will have job listings on their site for GM's. Will require FFXI knowledge and an advance knowledge of MMO's in general. Also communication and digital paperwork is a requirement along with strong trouble shooting skills. Being able to commute to the service center was a must also.

I remember the FFXI GM postings. It's definitely not a work at home job like many believe. Since FFXI was my first MMO I knew I had a slim chance but it never hurts to try.

Most likely many positions will be filled by the FFXI GM's... Past and Present. As they have the most experience and most likely would mentor/teach newbie's.
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#9 Dec 31 2009 at 12:20 AM Rating: Decent
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They were looking for GMs at one point, that I saw, and I believe you have to be in the Los Angeles area. So it's not an "over the net" type thing.
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#10 Dec 31 2009 at 12:40 AM Rating: Decent
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not sure about square-enix... but for blizzard with warcraft, if you're applying for the job of GM in europe, you move to irland and work there and bi-lingual is almost a must
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#11 Dec 31 2009 at 12:40 AM Rating: Decent
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Quote:
Seriously though I hear being multilingual is a must



This is a big one..
#12 Dec 31 2009 at 12:48 AM Rating: Decent
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ya probably they will start highering more ffxi11 gm's to get trained and then move alot of the gm's over to ffxiv that have experience and did a good job.
#13 Dec 31 2009 at 1:02 AM Rating: Decent
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Really? Very few of the GMs that I met in FFXI were bilinguals (I asked them about this). I'm pretty sure that you get a GM based on your version of the client -- ie: NA Pol - Someone based in NA, and so on.
#14 Dec 31 2009 at 1:06 AM Rating: Default
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How the **** do you expect us to know?
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#15 Dec 31 2009 at 2:42 AM Rating: Decent
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They also hire via craigslist on the Los Angeles board. I think it's under tech support or customer service. The GMs also report into the square enix office with the playonline customer support staff.


Edit: The only bilingual GMs i've seen them hiring for were on the european site. It's also not a work from home job. I applied lol

Edited, Dec 31st 2009 12:50am by Endlessgod
#16 Dec 31 2009 at 7:53 AM Rating: Good
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InsideTheAsylum wrote:
Really? Very few of the GMs that I met in FFXI were bilinguals (I asked them about this). I'm pretty sure that you get a GM based on your version of the client -- ie: NA Pol - Someone based in NA, and so on.


EU based GMs are nearly always bilingual to some extent. All the GM job postings Ive seen advertised for MMOs always English&French or English&German.

In todays market, GM jobs are just like any other. You go to work in an office and work in a professional environment, working set hours and taking home your salary. Small MMOs sometimes outsource GM staff to a GM service company, and a couple of those do allow you to work from home. GMs working for Square, Blizzard, Codemasters etc are deffinately office based however-- I know SE EU is based in central London.

You can see EU GM jobs here: http://www.square-enix.com/eu/en/jobs/
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#17 Dec 31 2009 at 8:26 AM Rating: Decent
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Displace wrote:
Will require FFXI knowledge and an advance knowledge of MMO's in general.
AHAHAHAHAHAHAHAHAHA!

...

Oh ...

You were serious?
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#18 Dec 31 2009 at 9:36 AM Rating: Good
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I'm not 100% sure, but I think they hire from specific areas only.

I remember a few years back they advertised some GM job vacancies on POL viewer, but they were only open to people who spoke both German and English, and lived in a specific area or the UK or Germany.

I'm guessing they work in an office type environment, rather than GM from your own home, so they hire only local people.

Like I say, it was a few years back, and my memory is pretty hazy on all the details now, so I could be wrong, but I'd guess it will be the same process in FFXIV.

Edited, Dec 31st 2009 3:43pm by GenryuOfBahamut
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#19 Dec 31 2009 at 2:47 PM Rating: Decent
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Thanks for the input everyone, I figured as much.
#20 Dec 31 2009 at 3:33 PM Rating: Decent
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http://www.square-enix.com/na/careers/

Doesn't look like they are hiring right now.
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#21 Dec 31 2009 at 7:10 PM Rating: Excellent
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Hi all,

Sony does the GM work for SE on FFXI, not SE itself. They hire all QA and GM jobs through nelson staffing, example is " http://www.nelsonjobs.com/Job/gaming.aspx ". Hope this helps you all get an idea of the industry and how it works. It's a full time 40 a week type of job btw.

I have been offered a job testing ffxi before through them when sony was doing it at foster city. I'm currently working at EA right near them as the QAOS online tools and products lead. If you have questions about how to land a spot testing/GM at sony please feel free to fire questions towards me on here I don't mind.

Edited, Dec 31st 2009 8:18pm by kiralight
#22 Dec 31 2009 at 9:00 PM Rating: Decent
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Job Description wrote:
Are you an AVID GAMER??

Are you confident with your knowledge of comic book pop culture? This is the PERFECT job for you!


Ooooh, I bet I know what game this is.
#23 Dec 31 2009 at 10:35 PM Rating: Good
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ShadowedgeFFXI wrote:
As the subject clearly states, how do you get selected to be a GM? Is it simply a matter of SE hiring local people at their offices or do some GM's work from home? I'm very interested in becoming a GM depending on the hours/location issues. Thanks for your time.


I know they used to outsource GM services to a company that resembles a call center. You can occasionally find job postings for GM type positions at the normal Job Hunting sites. I.e Monster.com etc.

Square now does it in-house as there are not as many people playing as in the past. They are hiring though.

Quote:
GAME MASTER (English & French or English & German language)

Coordinates with:
European Customer Services Manager
European Customer Service Supervisor
GM Supervisor

Main Responsibilities of Role:
- Answer community incidents via in-game tools and e-mail
- Forward technical incidents to Information Centre Team
- Handle and manage the population:
- Solve various disputes and monitor inappropriate behaviour between users
- Follow official and non-official websites and forums to stay informed about the community

Skills required
- Excellent written and verbal communication skills in English & French or English & German
- Previous experience in Online / Web activities
- Strong motivation & high level of commitment
- Excellent teamwork skills
- Fluent in English
- Flexibility with working hours
- Passion for playing MMORPGs
- Good knowledge of FINAL FANTASY XI

Advantageous Proficiencies
- MMORPG working experience is preferred but not essential
- Customer Service working experience is also preferred
- Knowledge of online community forums
- Knowledge of other European languages
- Proficiency with MS Office tools

Location: Central London
Reports to: GM Supervisor
Contract: Permanent
Start Date: Mid-September.

Please send your CV and cover letter to:
GM recruitment
European Customer Service Manager
Square Enix Ltd.
Castle House
37-45 Paul Street
London
EC2A 4LS

Or online_jobs@square-enix.com


Edited, Dec 31st 2009 10:42pm by patient
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#24 Jan 01 2010 at 6:18 PM Rating: Decent
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You need a lot of prior online/game experience to get a gm job. And by experience I don't mean being a forum goer or online player. Have you run a website? Been a gm in another game? Beta tested numerous games? Admined a major forum? Do you have prior customer service experience in a phone support environment. If the answer is no to most of those forget it. If your some teenager who thinks it would be fun to be a gm and never had any real customer service/online service experience you can definitely forget it. People like Piko would be more likely candidates or people who worked in technical support or customer service.
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