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Didn't get my promo code.Follow

#1 Apr 20 2010 at 4:56 AM Rating: Decent
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Hiya guys.

I just thought I'd post this to see if anyone else is having/did have the same problem as me.

I'm in the UK and I bought FFXIII the day it came out, I went onto the square enix members site and registered there and put in the code that came with my game and registered that. But I never received the 20 digit promo code. I figured that I'd given them enough time for them to send me one (1 month) and still not having received anything, I finally contacted support.

I got a mail back saying that they were very back logged with sending codes out and if I still hadn't got one by now that I should send them my details and the code and they would look into it. Unfortunately, I didn't keep the code as I thought that once I had registered it, that would be it (more fool me I guess). I explained all this and am now waiting to hear back.

My point to this is, has anyone else (UK people) not received their promo code yet. The uk site seems unfinished, its not like the na site, all you can do is log in and see what games you've registered and change your settings and stuff and I wondered if this might be whats holding things up, or have any of you got your codes already?

Thanks.
____________________________
You can't find happiness until you know sadness and you can't have true laughter until you know the taste of your own tears.
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Kaliska Rhele: Miqo'te Scholar.







#2 Apr 20 2010 at 6:28 AM Rating: Decent
Volcano delays.
#3 Apr 20 2010 at 6:44 AM Rating: Decent
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i managed to get the game couple days before release date and I hastily registered the game. But they did not send me the code so i thought i lost my chance and that they wont send me the code cuz i registered before the official release date. After a month or so they sent me the code.

so i guess you will get yours sooner or later.
#4 Apr 20 2010 at 10:55 AM Rating: Decent
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The volcanic ash is effecting email too? lol

I'm still waiting to hear from support, but if you got yours a month after you registered, I guess there is still hope :)
____________________________
You can't find happiness until you know sadness and you can't have true laughter until you know the taste of your own tears.
-----------------
Kaliska Rhele: Miqo'te Scholar.







#5 Apr 21 2010 at 3:39 PM Rating: Good
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They should still have the code you registered in their database, I wouldn't think you would need the paper that came with XIII still. That said, they did just convert the old members login to the Square Enix account login, and are probably busy readying the online payment methods for XIV's arrival. I'm sure you will get your code in time, just make sure you keep in touch with their support to see what's going on.
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