Forum Settings
       
This Forum is Read Only

What do I have to do?Follow

#1 Jul 18 2010 at 11:13 PM Rating: Good
*
126 posts
For FFXI I had the security token linked to my account. When I quit FFXI I threw away my token. Now with the CE I'll be getting a new token, but what do I have to do to be able to use it? I can't log into my SE account because I don't have a token. I just want to get this all squared away before the launch.
____________________________
Carbuncle
75 Pld/Bst
#2 Jul 18 2010 at 11:28 PM Rating: Good
**
923 posts
I think you either have to call them up or create a new SE account
#3 Jul 19 2010 at 12:21 AM Rating: Excellent
Monsieur samosamo wrote:
I think you either have to call them up or create a new SE account


Yeah, I would call them up about this. Unless of course you un-linked your token from your SE account before quitting. Then you'll probably just need a password recovery if you forgot it.

1-858-790-7529 <-- Square Enix customer support.
#4 Jul 19 2010 at 12:48 AM Rating: Default
*
126 posts
I didn't un-link, just deleted characters, content id, and threw away token. I guess I'll call just to be safe.
____________________________
Carbuncle
75 Pld/Bst
#5 Jul 19 2010 at 12:54 AM Rating: Excellent
Kadin wrote:
I didn't un-link, just deleted characters, content id, and threw away token. I guess I'll call just to be safe.


Hehe there's no being safe about it. You can't log into the Square Enix account website without your One Time Password, as it's still linked to your account.

I think all you need is your original account registration info (name/address/phone/CC number). Maybe your POL registration code? Although I really doubt it.
#6 Jul 23 2010 at 3:49 PM Rating: Good
*
126 posts
Finally called. Didn't have to wait to speak to somebody and the person was as helpful as they could be....but holy lord, I think you need to give less info to meet the president! The only thing I didn't have was the registration codes from the PC version I had, because I DL'd it from gamestop and don't have any of the log-in info.
____________________________
Carbuncle
75 Pld/Bst
#7 Jul 23 2010 at 4:11 PM Rating: Good
*
149 posts
Glad you got it sorted!

Instead of starting another thread, can anyone tell me how long do SE keep unused characters alive for when the content IDs have been cancelled? I heard 6 months but I'm almost sure I left for more than 6 months before and returned to same character.

The reason I ask is that my first character is the one I loved playing, once I stopped playing it then went back... I couldn't remember the password and I had to start again but the game was never as good on the 2nd character.

It's 3 years - almost to the day - that I last played that character (checked on FFXIAH). I have no hope have I? lol

I still have game keys, the login ID thing and well I have my personal information but it may even have changed since then!
____________________________
Former THF, BST, PLD, NIN 75
#8 Jul 23 2010 at 4:26 PM Rating: Excellent
*
87 posts
djbenny wrote:
Glad you got it sorted!

Instead of starting another thread, can anyone tell me how long do SE keep unused characters alive for when the content IDs have been cancelled? I heard 6 months but I'm almost sure I left for more than 6 months before and returned to same character.

The reason I ask is that my first character is the one I loved playing, once I stopped playing it then went back... I couldn't remember the password and I had to start again but the game was never as good on the 2nd character.

It's 3 years - almost to the day - that I last played that character (checked on FFXIAH). I have no hope have I? lol

I still have game keys, the login ID thing and well I have my personal information but it may even have changed since then!


Hmm. That's a tricky one. I'm not sure what you should do, but here's the link for the information about getting your old character reactivated. Hope this helps!
http://www.playonline.com/ff11us/crs/
#9 Jul 23 2010 at 4:27 PM Rating: Good
*
209 posts
Quote:
It's 3 years - almost to the day - that I last played that character (checked on FFXIAH). I have no hope have I? lol
You can get it back all you have to do is call.
#10 Jul 23 2010 at 4:36 PM Rating: Good
*
149 posts
Interesting...

I'll still have to call them up in order to get my POL password for that account though - hopefully if I do it it won't be a waste of time and the character will still be eligible for reactivation!
____________________________
Former THF, BST, PLD, NIN 75
#11 Jul 23 2010 at 4:41 PM Rating: Good
*
87 posts
djbenny wrote:
Interesting...

I'll still have to call them up in order to get my POL password for that account though - hopefully if I do it it won't be a waste of time and the character will still be eligible for reactivation!


Acording to what I could find, they said that only in a very few cases will they not be able to give your character back...so...I guess it's kind of like he's sitting in some dark room all alone...possibly hurt, and hungry. He cries out, "djberry! Where are you?", but is only answered by the moking echo of his sorrow.

...or he's having pie. Either way, you should look him up. Chances are very good they can get him back to you.
#12 Jul 23 2010 at 4:56 PM Rating: Good
*
149 posts
Quote:
He cries out, "djberry! Where are you?"


The swine! He's forgotten all about me and is calling for this djberry guy instead! :L
____________________________
Former THF, BST, PLD, NIN 75
#13 Jul 23 2010 at 5:00 PM Rating: Excellent
*
87 posts
djbenny wrote:

The swine! He's forgotten all about me and is calling for this djberry guy instead! :L


Wait...I don't think that was you character. Where'd he go? Darn it...he ate all my pie!
#14 Jul 23 2010 at 5:04 PM Rating: Excellent
Sage
**
770 posts
Futzbucket wrote:
djbenny wrote:

The swine! He's forgotten all about me and is calling for this djberry guy instead! :L


Wait...I don't think that was you character. Where'd he go? Darn it...he ate all my pie!


Nom nom nom Mmmm pie ~throws away character costume~
____________________________
I do not suffer from insanity.. I rather enjoy it.

{retired} Devalynn Mithra WHM extrodinare -Garuda (gives everyone a high paw! yeah!)

Church OF Mikhalia
#15 Jul 23 2010 at 5:09 PM Rating: Default
***
2,120 posts
I know exactly what you're thinking
But I swear this time I will not let you down
I'm not as selfish as I used to be
That was a part of me that never made me proud
Right now I think I would try anything
Anything at all to keep you satisfied
God I hope you see what losing you would do to me
All I want is one more chance… tell me

What do I have to do to make you happy?
What do I have to do to make you understand?
What do I have to do to make you want me?
But, if I can't make you want me
Just tell me, tell me.

Can I, how can I, how can we?

What do I have to do to make you want me?
What do I have to do to make you understand?
What do I have to do to make you love me?
But, if I can't make you love me
Just tell me what do I have to do?

To forget about you...


#16 Jul 23 2010 at 5:20 PM Rating: Good
*
149 posts
Okaaaaaaaaaaay.. lol

Support is closed now until Monday -.-; so I'll get a webchat going with them then and see if anything can be done!

Thanks for advice!
____________________________
Former THF, BST, PLD, NIN 75
#17 Jul 26 2010 at 4:42 AM Rating: Good
*
149 posts
I got it back!

Currently in the process of downloading the 9943 update files.... and having to play on Xbox360 because the CD drive on my laptop has decided to stop working and I've already uninstalled >.<

Looks like I'll be waiting for at least 6-7 hours to log in but hopefully it will be worth it and not anticlimax.com lol

They also said there was some kind of security breach a couple of weeks ago so if you haven't logged on your POL account you should probably give it a go to make sure its OK.

____________________________
Former THF, BST, PLD, NIN 75
This forum is read only
This Forum is Read Only!
Recent Visitors: 24 All times are in CST
Anonymous Guests (24)