Has anyone else had an issue actually getting started?
Monday the 12th, I received an email welcoming me to the beta test and instructions on how to get started. I've been trying to do so ever since.
I go to the site, attempt to log in with my SE login/password and the screen comes up saying the log in process is running then takes me back to the log in screen. I've been trying since the email said the site was available on the 13th.
I contacted SE through the support website the welcome email listed, and was told they don't support FFXIV issues but that I probably wasn't using the correct SE account or that I wasn't accepted into beta testing. I wrote back that I was accepted, that I only had one SE account and attached my welcome email hoping someone would actually look at it and possibly help me. I asked who I should be reaching out to if they couldn't help me.
The response was that I needed to log into the beta site and post on the forum there about my issue. Yes, the site I can't access. I wrote back explaining the logical absurdity of their response, and that I felt I wasn't being given any useful support. Their response was a stock answer thanking me for my feedback.
Sorry to rant, I'm pretty frustrated with SE right now.
Has anyone else had an issue like this? If so, have you gotten around it? I was excited to try the game, but right now I feel like cancelling my FFXI account and never given SE another dime.