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#1 Aug 11 2010 at 5:31 AM Rating: Decent
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If there is anyone here who ordered CE edition from Bol.com be sure to email about the release date.
The official release for CE is 22 september, however Bol.com says it releases 30 September, even the CE edition!

I emailed them about this information and I got this message in return(spoiler 2), which is horribly wrong.

Pardon me for the next spoiler it is in DUTCH, so please.


Ik had de Final Fantasy XIV Limited Collectors Edition besteld maar bij de "release date" op jullie site stond 30 september.
Maar volgens Square Enix moet dat 22 september zijn omdat de mensen die Collectors edition hebben 8 dagen eerder mogen spelen.
Bron: http://eu.finalfantasyxiv.com/#/about/game_info


This was there reply, mind you it took them 9 days to deliver this message, because they didn't know this.
Again this is in dutch.

U heeft contact opgenomen met onze klantenservice omdat u wilt weten of de release date bij het spel 'Final Fantasy XIV Limited Collectors Edition' juist is op de website.

De release date bij het spel 'Final Fantasy XIV Limited Collectors Edition' is juist. De game wordt 30 augustus geleverd.

Ik hoop u voldoende te hebben geïnformeerd en u spoedig weer op de bol.com website te mogen begroeten.



He says that even CE edition gets it on 30 September discarding the fact of Square Enix bonus towards CE edition.

So please, check this out for yourself so you are not surprised.

Edited, Aug 11th 2010 7:32am by Riathy

Edited, Aug 11th 2010 9:36am by Riathy
#2 Aug 11 2010 at 12:05 PM Rating: Decent
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I'm glad i didn't order my CE there :)
On the other hand Bol asks the same price for the regular as for the CE O_o

I still have faith in Amazon *cross fingers*
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#3 Aug 11 2010 at 2:15 PM Rating: Decent
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yeah that is really weird... CE is really cheap.

I hope I really get the CE and not some kind of rip-off. That would be really lame :S
#4 Aug 11 2010 at 2:52 PM Rating: Decent
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I'm pretty confident that you'll get the CE. Bol just doesn't have a clue what they're selling, happens all the time :)
I would keep a close eye on the price tho. Sometimes Bol realize they made a mistake and bump the price and wants you to pay the full price.
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#5 Aug 11 2010 at 3:05 PM Rating: Decent
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Thanks for the soothing words! :D

It really is my first CE I have ever bought, would be a bummer if I get screwed over :<

Can I ask from which Amazon you ordered it from? (DE/UK/COM?)
#6 Aug 11 2010 at 4:14 PM Rating: Decent
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UK
Right now with the pretty low euro is no that interesting to order at amazon UK. But at the time i ordered my CE amazon was the only reseller that guaranteed CE delivery on the 22nd.
A while back when the conversion rate was at 1:1.02 i ordered something from amazon UK almost every week ;)

ps.
*looks around* not many dutch players here, or at least not many who are willing to post something.
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#7 Aug 11 2010 at 4:17 PM Rating: Decent
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I ordered from Bol.com shortly after the CE was announced. Back then it still had the 23 september release date, and I even asked them if they would ship it to my house that day and they confirmed. I don't know what made them change it... Where are you going to buy it now? :/
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#8 Aug 11 2010 at 5:20 PM Rating: Decent
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Well Ryudus send a mail to them, maybe they have changed it, maybe I just had a douche bag who knew nothing about it. But check if you do not wish to be surprised. :o

Edited, Aug 11th 2010 7:21pm by Riathy

Edited, Aug 11th 2010 7:30pm by Riathy
#9 Aug 12 2010 at 12:25 AM Rating: Decent
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You can always order @ amazon, not sure it they still guarantee delivery on the 22nd tho. Might want to contact them about that before ordering.
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You're never gonna know what's fake or real
'Til you know who you are
You're lying to your face And running in a race
You're never gonna win 'til you find your place
And you know who you are
#10 Aug 12 2010 at 3:42 AM Rating: Decent
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I just sent them an email, they still had the CE in stock so I hope it works :D
#11 Aug 12 2010 at 5:39 AM Rating: Decent
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I also ordered with bol.com but i had to pay € 69,99 this is more than the price now on their site, also back then the delivery date stated 22 sept. I would be pretty ****** if they changed this, so i'll write an e-mail as well to their costumer service.

Thanks OP for the tip.
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#12 Aug 12 2010 at 7:50 AM Rating: Decent
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Dutch people can order at Game Mania (22/09/2010)
#13 Aug 12 2010 at 8:43 AM Rating: Decent
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No problem Wolk, I sure hope they haven't changed it but just in case I also placed an order on Amazon.co.uk
Price wise it is a bit expensive 64 euro vs 77 euro.

But I'd gladly spend a bit more if I can get the game on the date you are supposed to get it.
#14 Aug 12 2010 at 2:06 PM Rating: Decent
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???
Do i understand correctly that you placed an Amazon order for FFXIV CE and it costs you €77 O_o
That is very expensive..
____________________________
You're never gonna feel You're never gonna heal
You're never gonna know what's fake or real
'Til you know who you are
You're lying to your face And running in a race
You're never gonna win 'til you find your place
And you know who you are
#15 Aug 12 2010 at 9:27 PM Rating: Good
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Can I ask from which Amazon you ordered it from? (DE/UK/COM?)



Just going to pop in here and remind everyone about SE's stipulations for account vs regional software.

If your Square Enix account is registered to Europe, you must buy the European FFXIV software. You can't use the North American software with a European Square Enix account.


I'd hate to see someone get their game and realize they can't play it due to this technicality.
#16 Aug 13 2010 at 1:36 AM Rating: Decent
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@ Jouhki
Yeah I did, and it sure is :p 13 euro more than bol.com but at least they give service. I do not mind to pay a bit more.

@Osarion
Thanks. :p I ordered from the UK just to be sure I would have an English version.



Guys, like I said I had placed another email concerning this issue to bol.com
Got this reply:

U heeft contact opgenomen met onze klantenservice omdat u wilt weten of de release date van het spel 'Final Fantasy XIV Limited Collectors Edition' 30 augustus 2010 juist is.

Mijn excuus, ik heb de verkeerde informatie doorgekregen van de betreffende afdeling. De release datum van het spel 'Final Fantasy XIV Limited Collectors Edition' is 30 september 2010.

Ik hoop u voldoende te hebben geïnformeerd en u spoedig weer op de bol.com website te mogen begroeten.

Met vriendelijke groet,


Edited, Aug 13th 2010 3:39am by Riathy
#17 Aug 13 2010 at 2:45 AM Rating: Good
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You don't need to put spoiler tags on just because it's not in English; spoiler tags are meant for spoilers in games or movies like when the main character dies at the end or when you find out that the villain is really the main character's brother.
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#18 Aug 13 2010 at 3:03 AM Rating: Decent
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Riathy wrote:
@ Jouhki
Yeah I did, and it sure is :p 13 euro more than bol.com but at least they give service. I do not mind to pay a bit more.

Hmm guess i better not tell you i pre-ordered my FFXIV CE for €55 at amazon.co.uk >_>
Ooh **** now i just did tell you.. ooh well ;)

Thanks for the heads up, did my homework before i pre-ordered with Amazon tho :)
UK will work fine in all of Europe. Now we only need some more English/Dutch beta key contests.
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You're never gonna feel You're never gonna heal
You're never gonna know what's fake or real
'Til you know who you are
You're lying to your face And running in a race
You're never gonna win 'til you find your place
And you know who you are
#19 Aug 13 2010 at 3:51 AM Rating: Decent
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@mikhalia Well, I did it because I myself hate seeing a different language on the English forum.

@Jouhki Can I ask you what kind of shipping you selected? I had Priority express, but if that would be unnecessary I could change it.


Edited, Aug 13th 2010 5:53am by Riathy
#20 Aug 13 2010 at 5:22 AM Rating: Decent
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Isn't Game Mania better since it's Dutch?
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#21 Aug 13 2010 at 8:03 AM Rating: Decent
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Ordered mine at Game Mania; they seem to know what they're selling judging from the picture of the CE box contents.

Have good experience with Play.com too: http://www.play.com/Games/PC/4-/15693250/Final-Fantasy-XIV-Limited-Collector-Edition/Product.html
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#22 Aug 13 2010 at 8:26 AM Rating: Decent
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Selected standard shipping. From my personal experience you'll usually receive it one day earlier, two at best, selecting priority instead of standard. To me that one day (maybe two) isn't worth the 12 pounds, even more because I'm not even 100% sure I'll be home the week the CE will be released.

Why would Game Mania be better?
As long as you get the correct region software that goes with your SE account it doesn't matter where you get it. Whole of Europe is one and the same region according to the SE website. So it doesn't matter from which country you buy.
And personally i have more confidence and better experience with Amazon then with Game Mania, so i picked Amazon to pre-order my CE.
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You're never gonna feel You're never gonna heal
You're never gonna know what's fake or real
'Til you know who you are
You're lying to your face And running in a race
You're never gonna win 'til you find your place
And you know who you are
#23 Aug 13 2010 at 9:24 AM Rating: Decent
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Ah I see.. Thanks a lot Jouhki!
#24 Aug 13 2010 at 11:45 AM Rating: Decent
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Game Mania would be better because it's closer > less shipping costs, easier & faster delivery, less chance at douane kosten. Right?

Edited, Aug 13th 2010 1:46pm by Rydus
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#25 Aug 13 2010 at 3:57 PM Rating: Decent
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Amazon charges 2 pounds 54 shipping costs, even with the current high exchange rate this is still under 3 euro. Can't find how much Game Mania charges, guess i would have to place an order to find out O_o
Though i don't think it will be much less then 3 euro, actually unless Game Mania sends it with regular service (no insurance) it would be a lot more then 3 euro.

Customs clearance.. Well the UK may not have the euro but the UK is part of the EEC (European Economic Community) so don't worry about taxes, at least not with these small transactions we're talking about here ;)
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You're never gonna know what's fake or real
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You're lying to your face And running in a race
You're never gonna win 'til you find your place
And you know who you are
#26 Aug 13 2010 at 4:25 PM Rating: Decent
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Indeed, and the small chance it gets taken out is, well really small.
I order my Nintendo DS games from hong kong, which saves me about 10-20 euro depending on game. I think from all the time I ordered it got pulled once, and had to pay 10 euro over 2 games. :P
#27 Aug 14 2010 at 2:39 AM Rating: Decent
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Actually, it doesn't necessarily work that way. Amazon.co.uk tends to ship things from some distant island (I forgot the name), which will get custom charges for things shipped to Holland and such. Or, assuming you live in Holland as well, do you have previous experience buying things from Amazon.co.uk w/o custom charges?

Regarding the shipping price, that low shipping cost option will probably cause the game to be delivered a few days late, while when you ship from a store in Holland with the same (or a bit more expensive) shipping cost, it will arrive on the proper day (or one day late, you never know). At least when I ordered it at amazon.co.uk (before cancelling and going to Bol.com) I know the shipping was much more expensive, because I wanted it to arrive on the proper day or soon after.
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#28 Aug 14 2010 at 4:18 AM Rating: Decent
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Quote:
Regarding the shipping price, that low shipping cost option will probably cause the game to be delivered a few days late, while when you ship from a store in Holland with the same (or a bit more expensive) shipping cost, it will arrive on the proper day (or one day late, you never know). At least when I ordered it at amazon.co.uk (before cancelling and going to Bol.com) I know the shipping was much more expensive, because I wanted it to arrive on the proper day or soon after.


So let me get this straight, you ordered it at amazon.co.uk and stepped away from that to go to Bol.com who delivers CE on 30 SEPTEMBER. That is the whole point of this thread. Bol.com does not ship CE on 22 september. You do not get it a few days late, you get it 8 days LATER!

But something in your story doesn't match. Or I need glasses :S


Quote:
At least when I ordered it at amazon.co.uk (before cancelling and going to Bol.com)
#29 Aug 14 2010 at 4:24 AM Rating: Decent
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I rang amazon UK (call centre in India) and was told they can't promise release day delivery.
I have amazon prime too (free next day delivery) If you buy a lot of stuff from them it is worth paying the £50 a year for it.......if you only want to buy a few things they do (or at least did.....not sure if they still do) offer a free one month trial of prime.
As for price....pre ordered items don't get charged until they are dispatched and they charge the final release price, even if that's cheaper than the price when you ordered.
#30 Aug 14 2010 at 5:31 AM Rating: Decent
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As I said in one of my previous posts in this topic: when I ordered it at bol.com it had the 22 september release date. xD So now I'm deciding between Game Mania and Amazon.co.uk again. To be honest, I think Game Mania would be better to get a speedy and cheap delivery (with no chance at customs), but in this topic I see mostly positive remarks about amazon so it's difficult...
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#31 Aug 14 2010 at 6:56 AM Rating: Decent
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Well send an email, that's the only way for yourself to be 100% sure.

And if you like I'd like to see the reply you get.
#32 Aug 14 2010 at 8:12 AM Rating: Decent
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Send an e-mail about what..? And to who?
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#33 Aug 14 2010 at 9:52 AM Rating: Decent
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You send the mail to klantenservice@bol.com asking if they can clarify if the collector's edition gets send out on 22 september.

Post the reply back here if you like.
#34 Aug 14 2010 at 2:09 PM Rating: Decent
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Someone else before me did that already, posted the reply here. Just scroll up a bit.

Anyways, I e-mailed Bol.com a few days ago too and they told me that they had to forward the e-mail to some product manager and I'd get a reply within 10 days. >.>
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#35 Aug 15 2010 at 4:42 AM Rating: Decent
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Quote:
Someone else before me did that already, posted the reply here. Just scroll up a bit.


Yes, that would be me, I posted it. :p

Still I'd like to see what kind of reply you would get.

Quote:

Anyways, I e-mailed Bol.com a few days ago too and they told me that they had to forward the e-mail to some product manager and I'd get a reply within 10 days. >.>


This is weird... because I got the same reply when I first emailed them. You would think that once a question has been asked they would know the answer. Or did they just reply to me without any investigation and just blandly reply?

Edited, Aug 15th 2010 6:42am by Riathy
#36 Aug 15 2010 at 7:33 AM Rating: Decent
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Anyways, I e-mailed Bol.com a few days ago too and they told me that they had to forward the e-mail to some product manager and I'd get a reply within 10 days. >.>


Haha Same here! don't they use a customer system with FAQ's , known issues and such ......

Ordered 2nd copy at gamemania as well so if the mail i'll be getting in a few days from bol.com isn't to my likings i'll cancel it there. Only downside from gamemania is they don't deliver , you have to pick ur copy up at a store point. Well at least it's the 22nd for gamemania.

Edited, Aug 15th 2010 9:35am by Wolk
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#37 Aug 16 2010 at 12:02 PM Rating: Decent
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Haha, that's so odd...

Wait, Game Mania doesn't deliver? :O What the? Well, how long does it take for a delivery to reach their store? I couldn't find any info on this on their website...
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#38 Sep 09 2010 at 2:37 PM Rating: Good
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Ok, now to bump an old thread not because I want to but I just received another email made by the SAME guy!

U heeft contact opgenomen met onze klantenservice omdat u wilt weten of het spel 'Final Fantasy XIV - Limited Collector's Edition' 22 of 30 september uit komt.

Mijn excuus voor mijn late reactie op uw vraag. Door de drukte ben ik niet in staat geweest om eerder op uw vraag te reageren.

Het spel 'Final Fantasy XIV - Limited Collector's Edition' komt 22 september uit. De standaard versie komt 30 september uit.

Ik hoop u voldoende te hebben geïnformeerd en u spoedig weer op de bol.com website te mogen begroeten.

Met vriendelijke groet,



"I apologise for my late reply on your question" What. the. f#ck?
I have received 2-3 mails from the same guy and now he is saying he wasn't able to reply sooner? Well good news if you did order it from bol.com it comes out 22sept if you ordered CE.

#39 Sep 09 2010 at 6:01 PM Rating: Decent
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I buy my games from 12game. They are specialized in gaming and have very good support, also saves some € :)

Just reading through the description and it says that FFXIV is for the fanatic gamer ... made me :D
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