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ibuypower pc questionFollow

#1 Aug 27 2010 at 7:35 PM Rating: Decent
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I just got a PC from ibuypower that I got from amazon.com. Anybody know anything about these? I plugged everything up but all I get is the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key"

I thought maybe windows wasn't installed and popped in the "RE"installation CD... and while looking for the drivers, I browsed the hard disk and I see that windows IS indeed installed on the HDD. Can anyone who's used to dealing with these custom PCs tell me what I'm doing wrong? I'm used to HPs and Dells where you kinda press the button, do the tutorial and go... lol
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PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


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#2 Aug 27 2010 at 7:39 PM Rating: Good
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What Operating System is it? Sounds like XP from the error and you need to switch to IDE mode and not be in AHCI through your Bios. It could also be that your boot priority is messed up. Do you have a USB storage device hooked up while turning it on? Usually you want to remove this, sometimes Windows depending on the version, will refuse to start until you do.

Weird though, did it come installed with an Operating System already? Or did you have to install it yourself?

Edited, Aug 27th 2010 9:42pm by Excenmille
#3 Aug 27 2010 at 7:43 PM Rating: Decent
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From the time I pressed "power" thats the message I'm getting. I only have the moniter, mouse & keyboard plugged in. Oh maybe I should take out the ethernet cable... and I have windows 7. What do u press to get into bios? It's F something... I just forget what it is. I'm not the most pc savvy guy, but I'm not completely illiterate either lol.
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#4 Aug 27 2010 at 7:48 PM Rating: Excellent
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It almost sounds like someone forgot to set the HDD as a boot device. I don't know about iBuypower machines, on most that I've seen recently its the delete key to enter setup.

I'd also double check and make sure your drive cables are firmly and snugly seated, just to be sure.
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#5 Aug 27 2010 at 7:50 PM Rating: Decent
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Yea I figured as much... but idk how to get to the menu to SET the HDD as the boot device. And they're closed until Monday. :-(
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#6 Aug 27 2010 at 7:51 PM Rating: Decent
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seneleron wrote:

I'd also double check and make sure your drive cables are firmly and snugly seated, just to be sure.


I'm pretty sure it's connected. Cuz I was tinkering with the windows installation disc and I got to a window asking for drivers and I was able to scan the HDD and I SAW windows was installed... so idk.
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#7 Aug 27 2010 at 7:54 PM Rating: Good
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The button for BIOS access depends on the manufacturer. Try DEL, F2, ESC, or Tab.

More than likely they set the boot to install the OS, never setup a secondary and never changed it to boot from the HD. Which probably means they didn't do the burn-in test either. (IBuyPower is notorious for this type of crap)

If the boot isn't set to boot from the HD, make sure you leave your system up and running for 24 hours once you get it going. Don't play, install, delete, setup, or connect anything (other than the mouse, keyboard, and monitor) to the PC until you have done the burn-in. The burn-in test is meant to test hardware stability. If you do anything other than the burn-in you'll have to fight to get it replaced.
#8 Aug 27 2010 at 7:57 PM Rating: Decent
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*sigh* I'm hella disappointed... and this burn in test... will I be able to figure out how to do that solo assuming I get this bad boy running at some point today?
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#9 Aug 27 2010 at 8:00 PM Rating: Decent
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Well I made it into BIOS and I clicked "1st boot device" and all thats there is "usb generic" and my cd/dvd drive. So does this mean my HDD is NOT plugged in? or what?
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#10 Aug 27 2010 at 8:02 PM Rating: Good
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yeah, sounds like a connection issue. I'd suggest waiting until monday and calling. The only problem with ibuypower is that they make you pay shipping, so hopefully it will be something they can talk you through.
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#11 Aug 27 2010 at 8:07 PM Rating: Decent
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Hmmmmm... I see two different ports on the HDD. one small one and one bigger one... the small one is plugged in but there's this connector next to a slot that it appears to fit into. If anyone knows if thats the problem and I should connect it let me know please!
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#12 Aug 27 2010 at 8:12 PM Rating: Good
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The burn-in is simply a matter of turning your system on and leaving it on, nothing more.

See if there is a section that lists your available drives, like an IDE, PATA, or SATA area and check if your HD is listed. There also might be an option to refresh the listed storage drives which you can use to see if the drive comes up. Is the HD IDE (flat ribbon cable about 2 inches wide) or a SATA (about 3/4 an inch wide)? Either way, make sure it's properly connected and that the HD is powered as well.
#13 Aug 27 2010 at 8:16 PM Rating: Decent
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Raolan wrote:
The burn-in is simply a matter of turning your system on and leaving it on, nothing more.

See if there is a section that lists your available drives, like an IDE, PATA, or SATA area and check if your HD is listed. There also might be an option to refresh the listed storage drives which you can use to see if the drive comes up. Is the HD IDE (flat ribbon cable about 2 inches wide) or a SATA (about 3/4 an inch wide)? Either way, make sure it's properly connected and that the HD is powered as well.


A cable CLEARLY MARKED SATA wasn't connected smh. Windows is booting fine. Thanks lol
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#14 Aug 27 2010 at 10:11 PM Rating: Good
TaruHunk wrote:

A cable CLEARLY MARKED SATA wasn't connected smh. Windows is booting fine. Thanks lol


Sweet! All you had to do was trick hate onto the hard drive.

Edited, Aug 27th 2010 11:12pm by Chialing
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#15 Aug 27 2010 at 10:25 PM Rating: Excellent
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Quote:


A cable CLEARLY MARKED SATA wasn't connected smh. Windows is booting fine. Thanks lol


Quote:
I'd also double check and make sure your drive cables are firmly and snugly seated, just to be sure.


I'm pretty sure it's connected. Cuz I was tinkering with the windows installation disc and I got to a window asking for drivers and I was able to scan the HDD and I SAW windows was installed... so idk.




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#16 Aug 27 2010 at 10:31 PM Rating: Decent
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TaruHunk wrote:
I just got a PC from ibuypower that I got from amazon.com. Anybody know anything about these? I plugged everything up but all I get is the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key"

I thought maybe windows wasn't installed and popped in the "RE"installation CD... and while looking for the drivers, I browsed the hard disk and I see that windows IS indeed installed on the HDD. Can anyone who's used to dealing with these custom PCs tell me what I'm doing wrong? I'm used to HPs and Dells where you kinda press the button, do the tutorial and go... lol


Yea I'll check all that out in a minute.
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#17 Aug 27 2010 at 10:32 PM Rating: Decent
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Overlord Chialing wrote:
TaruHunk wrote:

A cable CLEARLY MARKED SATA wasn't connected smh. Windows is booting fine. Thanks lol


Sweet! All you had to do was trick hate onto the hard drive.

Edited, Aug 27th 2010 11:12pm by Chialing


*FLATLINE* LMAO
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FFXI:
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Theonehio wrote:
PsylockePhoenix wrote:
I apoligize if it came off wrong, in my head it didnt sound argumentive.


You're on Allah, just posting can be turned into an argument.
#18 Aug 27 2010 at 10:37 PM Rating: Decent
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seneleron wrote:
Quote:
A cable CLEARLY MARKED SATA wasn't connected smh. Windows is booting fine. Thanks lol
Quote:
I'd also double check and make sure your drive cables are firmly and snugly seated, just to be sure.


I'm pretty sure it's connected. Cuz I was tinkering with the windows installation disc and I got to a window asking for drivers and I was able to scan the HDD and I SAW windows was installed... so idk.


If the optical was the only drive installed when it asked for drivers he would have opened the optical, likely marked C: since it was the only drive showing, and assumed it was the hard drive since it was labeled C:.

I'm all for being a smartass, but if your going to make the attempt, try making sure it's not a mistake even a certified tech would have made.
#19 Aug 27 2010 at 10:42 PM Rating: Decent
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I had this problem before not with Ibuypower but with my own pc. I bought a new HD then I noticed that I had a lose power pin in one of the connectors. It was coming out of the connector very slightly. Soon as I fixed that worked perfectly.
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