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SE members page issueFollow

#1 Sep 01 2010 at 4:36 PM Rating: Default
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241 posts
I havn't been able to log into my SE members site all day. at first I thought it was an issue with the site itself but I just built a new email address and created a new account and it logged in fine. so since I know the password on my old account (just changed it). is there someway that I can check what my registered username is? could I have changed it somehow and not remember? I also still use the security token that I used to use for FFXI. could it be broken some how? it still gives me a string of numbers like it always has.

I guess worst case scenario can I still sign up for the open beta with a brand new account?

sorry for all the questions but I emailed SE hours ago and have yet to hear back at all and was hoping someone here might have some insight.
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
#2 Sep 01 2010 at 4:58 PM Rating: Decent
Scholar
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291 posts
UchihaSosuke wrote:
I havn't been able to log into my SE members site all day. at first I thought it was an issue with the site itself but I just built a new email address and created a new account and it logged in fine. so since I know the password on my old account (just changed it). is there someway that I can check what my registered username is? could I have changed it somehow and not remember? I also still use the security token that I used to use for FFXI. could it be broken some how? it still gives me a string of numbers like it always has.

I guess worst case scenario can I still sign up for the open beta with a brand new account?

sorry for all the questions but I emailed SE hours ago and have yet to hear back at all and was hoping someone here might have some insight.


1. Have you try to clear your browser's cache and cookies?

2. Have you try "Forgot my password" on the login page to make sure you had the right password?
#3 Sep 01 2010 at 5:10 PM Rating: Decent
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241 posts
yes to both :(
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
#4 Sep 01 2010 at 5:13 PM Rating: Decent
Scholar
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291 posts
Just curious, did you pick the right region last time you log in your account?

Seems like your account has been "locked" in some way...
#5 Sep 01 2010 at 5:18 PM Rating: Decent
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241 posts
yep picked correct region.

further info from the new account I tried to link the old one too it just to see what would happen. it wouldnt let me log in clearly, but it did give me the option to have user name and password emailed to me. so I gave the email address for that account and got back the message that nothing is linked to that email..... but if I do password reset to that email it works so that is definitely linked to something.......
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
#6 Sep 01 2010 at 5:28 PM Rating: Decent
Scholar
**
291 posts
Then it's probably some data was corrupted on their side. At least you could still open a new account to play the open beta. Hopefully it'll get resolved before release. =)
#7 Sep 01 2010 at 5:29 PM Rating: Decent
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241 posts
yeah thats what I just did. I will still be able to play the beta with a brand new account?
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
#8 Sep 01 2010 at 5:32 PM Rating: Decent
Scholar
**
291 posts
Yea, if your old account doesn't work, you can also register your FFXIV to this new account. It's just that you'll lose all the "points" in the old account.
#9 Sep 01 2010 at 5:34 PM Rating: Decent
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241 posts
I dont think I care at all about the points that were on my old account. I was more concerned about the security token and things that were linked with it. anyidea if I can link my old token with this new account?
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
#10 Sep 01 2010 at 5:36 PM Rating: Decent
Scholar
**
291 posts
Sorry, no idea about that, never had a security token before...
#11 Sep 01 2010 at 5:43 PM Rating: Decent
Scholar
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1,536 posts
Quote:
anyidea if I can link my old token with this new account?


I'm gonna guess no, otherwise it wouldn't be a very good security token. Your best best is to call SE and ask them to resolve this issue but if you're getting CE version of the game you get a new password token which you can then link to whatever account you have at the time - if not i would call them or maybe order another one from them.
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MUTED
#12 Sep 01 2010 at 6:02 PM Rating: Decent
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241 posts
thanks for the help guys. I'll call them before I end up buying the game.
____________________________
Unicorn Hume Nin lvl 95 Smn lvl 95 Thf 95 Bastok Rank 10 Windy Rank 10 San Rank 10 ZM done CoP done ToaU Done
<Clothcraft> 78.1+1
Lvl 95 nin
Lvl 95 blm
Lvl 92 rdm
Lvl 95 smn
http://ffxi.allakhazam.com/profile.xml?44137
Lvl 75 drg
http://ffxi.allakhazam.com/profile.xml?186382
Lvl 95 thf
http://ffxi.allakhazam.com/profile.xml?195344
Lvl 75 blu
http://ffxi.allakhazam.com/profile.xml?198485
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