I swear SE uses a dartboard to determine how much of a sh*t they should give about the things they do. The more common levels of "giving a sh*t" that your average company follows has been cut out of the board too so all you're left with is "mediocre", "Gary Coleman", and "go @#%^ yourself".
You immature brats acting like a well established company needs you to tell them what to do and how to do it should know that the entire point of an open beta is for this reason exactly. Relax a little, go take a break, take a breather, go out for some fresh air and come back later tonight or tomorrow morning and try again. The reason they have beta is because they expect problems and the reason you're in the beta is because you want them to figure out solutions to those problems, but some of you think this is a demo for the game and are acting like you've paid for this product - this is a privilege, nothing else so hold your horses and quit complaining, almost no one is playing the game right now, you're not the only ones.
I don't know why you say that like this is standard practice for any major company (hint: it isn't). For a "well established company" SE sure seems intent on always trying to alienate their customers. This entire beta mess is irritating because as much experience SE has had with running FFXI for years (and the issues we had during CB 1, 2, and 3) they don't seem to have learned anything from it. If the square block doesn't fit into the circle hole most people will go find the **** circle-shaped block, but SE is the kind of guy who will still keep right on trying to cram the square block into the round hole and hope that it fits the next time around.
When you see a problem on the horizon normally you put something in place to deal with it before it happens. It makes little sense to let the problem bite you in the *** and then scramble to fix it all after the fact.
They had to have known a ton of people were going to flood the servers (the way they always
do ever since FFXI first went live), but it doesn't seem like they did anything at all to prepare for it. It's like throwing a party for 100 of your friends once a week and then one day you decide to let your friends invite more of their friends. You know that this time around there's probably going to be a lot more people than before, but you don't bother making extra preparations and just try to get by on the original food and drink for 100. It just seems lazy and sloppy for a company that's supposed to know what it's doing, but they've been operating that way for years so I'm really not all that surprised.