Forum Settings
       
This Forum is Read Only

Reporting a BugFollow

#1 Sep 04 2010 at 12:45 PM Rating: Decent
Scholar
23 posts
I don't understand how I am suppose to report a bug. The in-game support section said to use the support section of SquareEnix's site, but the only thing I've found is limited to 40 characters (wtf? who can provide any information with 40 chars...)

The bug is:
I remapped my Q and E keys that were originally strafe to rotate the camera like the J and L keys do. Each time I restart FFXIV the game forgets my custom keybind and uses the defaults until I reopen the Keybinds section in Config. After opening the screen the game remembers my keybinds.

Am I missing something on the bug reporting or does SquareEnix not want feedback from the open beta testers?
#2 Sep 04 2010 at 12:47 PM Rating: Good
***
3,438 posts
AestiaMons wrote:
I don't understand how I am suppose to report a bug. The in-game support section said to use the support section of SquareEnix's site, but the only thing I've found is limited to 40 characters (wtf? who can provide any information with 40 chars...)

The bug is:
I remapped my Q and E keys that were originally strafe to rotate the camera like the J and L keys do. Each time I restart FFXIV the game forgets my custom keybind and uses the defaults until I reopen the Keybinds section in Config. After opening the screen the game remembers my keybinds.

Am I missing something on the bug reporting or does SquareEnix not want feedback from the open beta testers?


SE doesn't want bug reports from ANY beta testers, open or otherwise. Only Alpha testers are able to report bugs.
____________________________
svlyons wrote:
If random outcomes aren't acceptable to you, then don't play with random people.
#3 Sep 04 2010 at 12:55 PM Rating: Decent
Scholar
***
2,495 posts
Quote:
SE doesn't want bug reports from ANY beta testers, open or otherwise. Only Alpha testers are able to report bugs.


Which is why I chuckle every time someone uses the, "It's only Beta" excuse to justify some of the bigger issues.
#4 Sep 04 2010 at 12:59 PM Rating: Good
***
3,438 posts
Raolan wrote:
Quote:
SE doesn't want bug reports from ANY beta testers, open or otherwise. Only Alpha testers are able to report bugs.


Which is why I chuckle every time someone uses the, "It's only Beta" excuse to justify some of the bigger issues.


Yeah that comment usually causes me to roll my eyes too for that very reason.

If this were an actual beta, I'd be able to leave feedback in some form or another regardless of when I started, but it's not. It's a demo disguised as a stress test disguised as a beta.
____________________________
svlyons wrote:
If random outcomes aren't acceptable to you, then don't play with random people.
This forum is read only
This Forum is Read Only!
Recent Visitors: 22 All times are in CST
Anonymous Guests (22)