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In need of some PC help pleaseFollow

#1 Sep 05 2010 at 5:25 PM Rating: Decent
7 posts
I dont know if any one has answer before but here I go I try to run the beanchmark many times I up dated DirectX 9.0c and I keep geting the same message I need help bad the message is Final Fantasy XIV Beanchmark has stop working.
A problem caused the programs to stop working correctly.
Windows will close the program and notify you if there a solution is available.
I have try many times to reinstall it and same thing all ways if any one can help me it make me feel much better. I dont know much about computers I dont even know where to up date drivers and what not really other than filehippo am sure there a quick fix I just cant think what it is my pc specs are
Windows Vista Home Basic
Pentium (R) Dual-core CPU T4200 @ 2.00GHz
2.00 GB RAM
Mobile (R) 4 Series Express Chipset Family

I have no clue how to see what kind of video card I have tell you all the truth I dont know much about PC Thanks to who ever can help
#2 Sep 05 2010 at 6:03 PM Rating: Decent
185 posts
go to the start menu and in the search field type dxdiag, that should get you more specific info on the graphics card and such.

Though, looking at the computer, it's probably a Laptop, is it Lenova(sp?) by chance? that looks like the exact specs of my little sisters laptop.
Dranio - FFXI Tarutaru BLM/BLU

#3 Sep 05 2010 at 6:06 PM Rating: Decent
You have an onboard graphics card, xiv doesn't support them as far as I know
#4 Sep 05 2010 at 6:06 PM Rating: Default
26 posts
Delete FFXVI imo wait untill cata, blizz is light years ahead of the games.....Worst beta this makes aion'beta look godly
#5 Sep 05 2010 at 6:10 PM Rating: Decent
#6 Sep 05 2010 at 9:52 PM Rating: Decent
7 posts
Thanks for the help Dranio well I went to dxdiag here whats under System Information
Operating System: Windows Vista Home Basic 6.0 Build 6002
Language English
System Manufactuner Dell
System Model Inspiron 1545
BIOS Phoenix ROM BIOS Version 1.10 ADS
Processor Pentium (R) Dual-core CPU T4200 @ 2.00 GHz (2 CPUs) 2.0Ghz
Memory 2010MB RAM
Page File 1365MB used 2892MB available
DirectX Version Direct 11

ok next is the Display
Name Mobile Intel (R) 4 Series Express Chipset Family
Manufacturer Intel Corp
Chip Type Mobile Intel (R) 4 Series Express chipset Family
DAC Type Internal
Approx Total Memory 780 MB
Current Display Mode 1280 x 720 (32 bit) (60Hz)
Monitor Generic PnP Monitor
Direct features
DirectDraw Acceleration Enabled
Direct3D Acceleration Enabled
AGP Texture Acceleration Enabled

Main Driver igdumdx32.dll,igd10umd32.dll
Version 7.15.0010.1576 (English)
Date 12/9/2008
DDI Version 10

cant seem to find out where the video card is any ways hope that helps and yes its a lap top I got last year
for my wife and want to make sure XIV will play it for my wife be for the game comes out any input you might have will have thanks
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