Albeit that is crappy, but they did advise about it here: http://support.na.square-enix.com/news.php?id=902&la=1&n=2&drt=1283706600&tag=e79f37a4636f1cc7aef1e199dd58c6110e04a66f
I know that doesn't make it any better, but they did list the affected realms and all, so at least it was mentioned. At least it's better to have a character that works than one that is messed up because of the problems being experienced at the time that may have "broken" some of the characters, as they put it.
I would rather they do that then totally wiping out our characters, but alas, we will have to lose them once the beta is over. I've grown rather attached to mine and taken many pics so I can be sure to try to replicate her when the game goes live.
I'm sorry that has happened to some of us though, but look on the bright side - you get to experience it all over again! =D
j/k - you can smack me now! =P Edited, Sep 6th 2010 10:25am by Mimotep