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Beta Installer CrashFollow

#1 Sep 07 2010 at 11:01 AM Rating: Decent
3 posts
I am currently attempting to install the beta setup installer on a Dell XPS M1710.

It is running an Nvidia GeForce Go 7950 GTX video card. I know it's an older model and will probably not run the game well but it at least should be able to run it at medium settings okay according to the benchmarks.

The problem is I continue to get the immediate crash when I attempt to run the setup installer for the beta client.

I have checked and updated DirectX, tried installing the latest drivers from Dell, then from Nvida, and even from the NBF Mobileforce forums to no avail. Setup installer continues to crash immediately after launching with a windows error.

The Event Log shows:

Faulting application ffxivboot.exe, version 0.9.1.0, faulting module ffxivboot.exe, version 0.9.1.0, fault address 0x0056a705.

System Spec are as follows:



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows XP Professional Service Pack 3 (build 2600)
Processor Intel(R) Core(TM)2 CPU T7600 @ 2.33GHz
Number of Processors Logical Core Count 2 Physical Core Count 2
BIOS Phoenix ROM BIOS PLUS Version 1.10 A07
Language English (Regional Setting: English)
Physical Memory 3326.391MB
Virtual Memory 2047.875MB
Page File 6490.563MB
Storage C:\ Hard Disk Drive Total Disk Space 91.113GB Free Disk Space 20.706GB
Storage F:\ Hard Disk Drive Total Disk Space 698.635GB Free Disk Space 399.816GB
DirectX Version DirectX 9.0c (4.09.0000.0904)
Graphic Device(s) NVIDIA GeForce Go 7950 GTX
+Device \\.\DISPLAY1
+Chip GeForce Go 7950 GTX
+Maker NVIDIA
+Video Memory 512.0 MB
+Shared Video Memory Unknown
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nv4_disp.dll
+Driver Version 6.14.0011.7948
+Driver Date 1/30/2009 09:12:00
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce Go 7950 GTX
+Device \\.\DISPLAY2
+Chip GeForce Go 7950 GTX
+Maker NVIDIA
+Video Memory 512.0 MB
+Shared Video Memory Unknown
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nv4_disp.dll
+Driver Version 6.14.0011.7948
+Driver Date 1/30/2009 09:12:00
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) SigmaTel Audio
+Device ID {BD6DD71A-3DEB-11D1-B171-00C04FC20000}
+Device Name sthda.sys
+Driver Version 5.10.5515.0000
+Driver Language English
+Driver Date 5/10/2007 03:24:34

#2 Sep 07 2010 at 11:03 AM Rating: Decent
**
845 posts
What was your benchmark score with that computer?
____________________________

#3 Sep 07 2010 at 11:08 AM Rating: Decent
I did a google search of your particular PC to confirm my suspicions because you didn't say, but you're trying to install and run the game on a 4 year old gaming laptop. That's your problem. Gaming laptops don't compare to gaming desktop PCs. At all. SE hasn't given us specs for laptops. They've given us specs for desktops, so when you're looking at your graphics card and thinking it's in range for what SE has said is required, it's not...because they've listed desktop graphics cards. The same "series" laptop graphics card (aka. "the mobile version of....") will not perform anywhere near its desktop "equivalent".

Gaming laptops are a ripoff. You typically pay a premium for something with "gaming" in the description but very little (if anything) that qualifies as worthy of a "gaming" label under the hood, if you get my meaning.
#4 Sep 07 2010 at 2:30 PM Rating: Decent
3 posts
My score with the Dell XPS M1710 was 1836 on the FFXIV Benchmark.

Yes, I know the laptop is an older model. However, it actually meets all specs for the game and any previous 'high end' games. I played Aion for example with no problem on the highest settings (minus large scale keep wars where I had to turn off models, but that was a problem for everyone to avoid lag).

I'm not expecting to run FFXIV on the highest settings and get unparalleled performance, but there should be no reason that the setup installer client is repeatedly crashing before it even starts trying to download the beta client.

I may be out of luck and that Square Enix just did such a ****** job the card is completely incompatible with the game, but I'm hoping someone here on the forums might have some more technical help to offer or another XPS user has found a fix for it.
#5 Sep 07 2010 at 11:04 PM Rating: Good
*
112 posts
Quote:
Self-Quote
You are correct. Minimum specs mean nothing - especially when it comes to launching a download application. Yes, I'm sure. I ran Warhammer Online on an AMD 1800+ single-core with only an AGP 7600+ video card (only AGP 4x even). Granted, I got like 10FPS on a good day, but it still RAN.

(long story, suffice it to say that my main box was down, awaiting a new vid card)

The point is, even below minimum specs, unless you're RIDICULOUSLY low, the game will still run, just very, very slowly.


It seems to me that FFXIV just doesn't like ANY laptops, regardless of specs.

Edited, Sep 8th 2010 12:08am by Raptorian
____________________________
You know you've been playing too many MMOs when:

You pass a cop and wonder if it 'Agroed' you.
Another car passes you, you attempt to /follow it.
You use your "push to talk" key while talking on the phone.
Text-based games You put a /s before every message you type in an IM (or equivalent / command)
(I have done all)
#6 Sep 15 2010 at 7:46 PM Rating: Decent
9 posts
lol, I have the exact same laptop, but am in the process of trying to sell the **** thing. I think that I read somewhere that it should be able to run with a decent frame/s and with little lag one some of the lowest settings, but I'm pretty skeptical of that. I pre-ordered it assuming that it would be a game that would not be trying to top Crysis with max specs(which I still think no one really should be trying to do without excommunicating a large group of their game base). Still I want ever so much to upgrade out of this machine and get something with a little more power. Best bet is to try and scratch the laptop for as much cash as you can ($800 maybe) and try to build a new one, look into some stuff online, you still have 2 weeks before regular release of the game.

As for me I'm changing my pre-order over to Marvel vs. Capcom 3 :<
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