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Asuran Armbands ProblemsFollow

#1 Sep 08 2010 at 3:48 PM Rating: Decent
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First of, im from EU and have got a 16 digit code, consisting of (X= Letter. 0= Number) XXXX-0XXX-XX0X-X0XX.

Now from what ive read i need to link my SE ID with my Square Enix Members account. There is 2 buttons to press on the website, one is to create a new SE ID and then a Square Members account. The other is to sign in with an existing SE ID.

When i try to access the "Existing" button and log in with my SE ID im gifted with the following error message..."This service cannot be logged into." Now, this isnt because my ID is wrong because if i try to use a wrong ID im granted with this message..."Either the Square Enix ID or Square Enix password entered is incorrect."

Forgetting linking accounts ive also read that i just need to link the FFXIII game into my members account, now on the EU site the only options are...
"In order to register a game, please insert here the code you can find in either the game manual or the SQUARE ENIX MEMBERS leaflet found in your game box.
Choose code type:
XXXXXXXX - 0000 (8 letters + 4 digits)
XXXXXX - 000 - XXXXXX - 000 (6 letters + 3 digits + 6 letters + 3 digits)"

My code isnt the same as those, im so lost right now.
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#2 Sep 08 2010 at 3:57 PM Rating: Decent
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Hmmm. So you can or can't login with your existing square enix account?

If you can log in. Go ahead and log in and right after you load the new page look on the upper right hand part of your screen and you should see something that says your login name with a place for a picture and a current tier. Look just below that and you'll see something that says "register your game and earn points." Click that and you'll see 4 little white boxes appear. Type your code into those boxes and press submit. That should register that FFXIII code to your square enix account.

To find your asuran armbands code, you'll need to click features after loging in. Then click the FFXIII picture. Click bonus codes. Scroll down and look just below a red line that says "YOUR BONUS CODE." Click the link that says review your playstation 3 bonus code and bonus details. Scroll down and you'll see a picture of the armbands and just below that you should see your code that you'll need to enter in when you get the retail version of the game. Good luck!
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#3 Sep 08 2010 at 3:57 PM Rating: Decent
You can't get any bonus gear till retail release, then i think i read that you are asked for the code dureing setup
#4 Sep 08 2010 at 3:59 PM Rating: Decent
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It sounds to me like he's having trouble registering his FFXIII code, not his asuran armbands code. The asuran armbands code is all just 1 big group instead of 4 groups of 4.
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#5 Sep 08 2010 at 4:00 PM Rating: Decent
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Quote:
If you can log in. Go ahead and log in and right after you load the new page look on the upper right hand part of your screen and you should see something that says your login name with a place for a picture and a current tier. Look just below that and you'll see something that says "register your game and earn points." Click that and you'll see 4 little white boxes appear. Type your code into those boxes and press submit. That should register that FFXIII code to your square enix account.


I appreciate the help, but on the EU site you cant do that. There is no place to register a code other than the one i said.
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#6 Sep 08 2010 at 4:01 PM Rating: Decent
16 posts
Quote:
It sounds to me like he's having trouble registering his FFXIII code, not his asuran armbands code. The asuran armbands code is all just 1 big group instead of 4 groups of 4.


Yeah, thats right.
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#7 Sep 08 2010 at 4:03 PM Rating: Decent
Edited. Sorry, didn't understand your problem.

Edited, Sep 8th 2010 6:08pm by ashuramaru
#8 Sep 08 2010 at 4:04 PM Rating: Decent
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I appologize. I'm of no help then. That's the only way I know of on how to do it. Did you purchase a north american version? It's weird that you don't have the option to register a code like the one you have.
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#9 Sep 08 2010 at 4:24 PM Rating: Excellent
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I think this is where you need to be
https://secure.square-enix.com/account/app/svc/Login?cont=account

Log in and click select service in the bottom left. That lets you link FFXIV. Then I think you click link settings, again bottom left and add your playonline ID to link FFXI and FFXIV.
I got talked through it by SE helpline a few days ago, but forgotten most of it. Hope that gets you started at least.

Check it linked by clicking confirm account status.

Edited, Sep 8th 2010 6:27pm by Grockle
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