First of, im from EU and have got a 16 digit code, consisting of (X= Letter. 0= Number) XXXX-0XXX-XX0X-X0XX.
Now from what ive read i need to link my SE ID with my Square Enix Members account. There is 2 buttons to press on the website, one is to create a new SE ID and then a Square Members account. The other is to sign in with an existing SE ID.
When i try to access the "Existing" button and log in with my SE ID im gifted with the following error message..."This service cannot be logged into." Now, this isnt because my ID is wrong because if i try to use a wrong ID im granted with this message..."Either the Square Enix ID or Square Enix password entered is incorrect."
Forgetting linking accounts ive also read that i just need to link the FFXIII game into my members account, now on the EU site the only options are...
"In order to register a game, please insert here the code you can find in either the game manual or the SQUARE ENIX MEMBERS leaflet found in your game box.
Choose code type:
XXXXXXXX - 0000 (8 letters + 4 digits)
XXXXXX - 000 - XXXXXX - 000 (6 letters + 3 digits + 6 letters + 3 digits)"
My code isnt the same as those, im so lost right now.