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Solutions on Issues that Occur During the Version UpdateFollow

#1 Sep 09 2010 at 9:32 PM Rating: Decent
20 posts
Posted yesterday.....


Latest News
2010/09/08 04:30 from FINAL FANTASY XIV
Solutions on Issues that Occur During the Version Update

We would like to take this moment to provide solutions on the issues that could occur during the version update.

- Progress bar stops at certain point during the version update There is a possibility where version update data download have failed. If there is no change on progress bar for more than 20 minutes, please shut down FINAL FANTASY XIV Beta Version and restart the game.

- Version update progresses slowly/Time out occurs during the version update If the number of remote connections remains to be 0, there is a possibility where UPnP settings are not correct. By adjusting UPnP settings, version update may progress faster. Please refer to the following and make adjustments.

Windows XP:
1. From the Control Panel, select “Network Connections” -> from the toolbar, select “Advanced” -> then select “Optional Networking Components…”
2. Select “Network Services” -> choose “Details.”
3. Check the “UPnP User Interface” box and select OK.

Windows Vista:
1. From the Control Panel, select “View network status and tasks” -> in the “Sharing and Discovery” box change the “Network Discovery” setting to “Turn on network discovery” and select “Apply”.
2. From the Control Panel, select “Additional Options” -> then choose “Security” from the left tab. Select “Allow a program through Windows Firewall”
3. Select the “Exceptions” tab, and in the “Program or port” box, check the “Network Discovery” box. Finally, select “Apply” and then “OK.”

Windows 7:
UPnP is enabled under Windows 7 default settings. Unless you have previously changed these settings, no setup is required.

*Instructions on adjusting UPnP settings is explained along with screenshots are available at the following page on FINAL FANTASY XIV Beta Test Site.

Above instructions are for setting adjustments on Windows. In case you are using network router, you may also need to adjust the UPnP settings on network router as well. If the version update does not progress properly even after you make an adjustment on Windows, please review the settings on network router.
#2 Sep 09 2010 at 9:37 PM Rating: Decent
1 post
Yeah i still get stuck at 99.7% on the update downloader. Even manually downloaded the torrents for the updates and transferred them into the patch folder, as mentioned elsewhere in these forums. Any ideas?
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#3 Sep 09 2010 at 9:54 PM Rating: Decent
256 posts
yeah, I saw this. When I looked at it I thought "wow,cool. they are actually listening and addressing concerns"... well, that post is sh*t we already know and have known for a long while now. And the none technical part of it is not helpful at all.
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