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#1 Sep 20 2010 at 11:45 AM Rating: Good
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I just went to check my order that I placed back in June on Amazon and it is estimating the delivery date as the 27th. I checked my order and it has 2 day shipping, but it won't be leaving the facility until the 23rd? Is anyone else getting this? Why isn't it being mailed the day it is released (according to Amazon the 22nd) or in time for delivery on that day? It doesn't make any sense, why would I want a CE version if I still have to wait until the 27th to play anyway?? Anyone have some tips or tricks about this?
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#2 Sep 20 2010 at 11:52 AM Rating: Decent
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Checked mine this morning, and it says it's on time for arrival on Wednesday, however, it doesn't have a ship date, and it was not listed as having shipped.
#3 Sep 20 2010 at 11:53 AM Rating: Good
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I ordered the CE. It says on the site "Release date Sept. 22nd." but under the "Shipping date" it says Sept. 23rd, delivery on 27th.
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#4 Sep 20 2010 at 11:56 AM Rating: Good
Maybe the problem is that you got two day shipping instead of same-day. Whether it's fair or not, that puts you on a lower priority than the majority of people who ordered the CE and did pay for same-day shipping. Now, that should still mean you get it on the 25th if it's shipping on the 23rd, so I'm not sure what the problem there is. Hopefully you get it sooner rather than later.

Edited, Sep 20th 2010 1:01pm by Daimakaicho
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#5 Sep 20 2010 at 11:56 AM Rating: Decent
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Mine reads shipping the 21st. Estimated delivery date, 22nd.
you may want to call and ask about that
#6 Sep 20 2010 at 11:58 AM Rating: Decent
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Just checked mine:

Shipment 1 of 1
Not yet shipped
Delivery Estimate: September 22, 2010
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#7 Sep 20 2010 at 12:00 PM Rating: Good
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I'm on the phone with them now, they said that when I placed the order in June that they didn't have release date shipping (which is free for this item). I already paid for the shipping and figured 2 days was fine, but they aren't even mailing it until 2 days AFTER it's already released.

So I guess the early bird didn't get the worm this time. He is trying it to release day shipping, so we'll see...
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#8 Sep 20 2010 at 12:02 PM Rating: Excellent
Just checked mine also it says dispatch estimate 20th September: Delivery estimate 22nd September
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#9 Sep 20 2010 at 12:06 PM Rating: Decent
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kyansaroo wrote:
I just went to check my order that I placed back in June on Amazon and it is estimating the delivery date as the 27th. I checked my order and it has 2 day shipping, but it won't be leaving the facility until the 23rd? Is anyone else getting this? Why isn't it being mailed the day it is released (according to Amazon the 22nd) or in time for delivery on that day? It doesn't make any sense, why would I want a CE version if I still have to wait until the 27th to play anyway?? Anyone have some tips or tricks about this?


I pre-orded the CE with release date shipping back in July. I believe Amazon has run out of stock though to meet the demand for that service (they stoped offering release date shipping a few days ago).

What's probably happening is what is extreamly typical in game releases. The 'release date' is say Tuesday, but retailers don't actually get copies in their hands until the end of the day Tuesday, so they can't ship it until Wednesday at which point you get it at the speed you paid for it (in your case the ship date is a Thursday, and two-days would make it Saturday ... but they don't do Saturday delivery [unless you have Prime] so you have to wait all the way to Monday).

I would suggest trying to pick up a copy in a retail store, Best Buy first and if necessary Gamestop (I hate that place...).
#10 Sep 20 2010 at 12:11 PM Rating: Decent
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So I just got off the phone with the guy from Amazon. He had a lot of attitude about the whole thing, saying I should have checked my order earlier, blah blah blah. He said that there is a "known bug" that if you try to change to release day shipping this close to release that it puts you in the back of the line or something retarded. He ended up giving me 1 day shipping (but I still won't get the game until the 24th because they won't even SEND it until the 23rd) *and* I have to pay for the shipping up front and he'll go back and "refund" the shipping next week, I asked him how I would go about getting that refund and he said to "trust him". So yea, I probably won't be getting it back... I won't be using Amazon again, I figured I'd give it a chance vs. the mobs at the brick and mortar stores, but that was a mistake. Oh well, at least I'll have it for the weekend, hopefully.
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#11 Sep 20 2010 at 12:14 PM Rating: Decent
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My order says it's scheduled to be shipped on the 21st and supposed to arrive the 22nd, so unless it changes between today and tomarrow.....I'll have my copy from amazon, never had anything late from them yet, got a couple things early though.
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#12 Sep 20 2010 at 12:21 PM Rating: Good
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I pre-ordered with one-day shipping and it's coming on the 24th. It's not so much of a big deal to me since the launch day is bound to be congested and have maintenance, plus I start school on that day. As long as I can play on the weekend, I won't be too upset about it.
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#13 Sep 20 2010 at 12:24 PM Rating: Excellent
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I'd call or email them.
#14 Sep 20 2010 at 12:28 PM Rating: Decent
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UltKnightGrover wrote:
I pre-ordered with one-day shipping and it's coming on the 24th. It's not so much of a big deal to me since the launch day is bound to be congested and have maintenance, plus I start school on that day. As long as I can play on the weekend, I won't be too upset about it.


You should call them and demand that they remove the delivery charge, it should have been free with the release day shipping, you're paying to get it later.

Usagi wrote:
I'd call or email them.


I did, they changed my order to 1 day shipping but since it isn't going out until the 23rd I won't get it until the 24th. I guess it's just unfortunate that I ordered so early before they offered release day shipping and that they didn't upgrade my shipping automatically.

Of interesting note, I was still also being charged for the shipping I chose when I first pre-ordered, meaning I was paying to get it later than anyone else that ordered after me. They say they are going to refund it (after I called and complained about it) but who knows, they offered me no way to check that it is being refunded, so we'll see.

edit: I wanted to add a thank you to those that helped me figure out this mystery. :D

Edited, Sep 20th 2010 2:28pm by kyansaroo
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#15 Sep 20 2010 at 12:43 PM Rating: Decent
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kyansaroo wrote:
Of interesting note, I was still also being charged for the shipping I chose when I first pre-ordered, meaning I was paying to get it later than anyone else that ordered after me. They say they are going to refund it (after I called and complained about it) but who knows, they offered me no way to check that it is being refunded, so we'll see.


The refund should show up on the order page of the item in your account when they do refund it. That's where it showed up for something I ordered about a month ago. when they refunded it it should be towards the bottom of the order, right below the payment information.
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#16 Sep 20 2010 at 12:45 PM Rating: Good
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kyansaroo wrote:
UltKnightGrover wrote:
I pre-ordered with one-day shipping and it's coming on the 24th. It's not so much of a big deal to me since the launch day is bound to be congested and have maintenance, plus I start school on that day. As long as I can play on the weekend, I won't be too upset about it.


You should call them and demand that they remove the delivery charge, it should have been free with the release day shipping, you're paying to get it later.


I pre-ordered it this last Friday and release-day shipping wasn't available as an option.
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#17 Sep 20 2010 at 1:23 PM Rating: Decent
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Mine reads shipping the 21st. Estimated delivery date, 22nd.
you may want to call and ask about that


Mine reads the same but I am still worried about it getting to me on time.

The OP might have picked 2 day shipping instead of the default "Ship it to me by launch day" option!
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#18 Sep 20 2010 at 1:40 PM Rating: Decent
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UltKnightGrover wrote:
I pre-ordered it this last Friday and release-day shipping wasn't available as an option.


I was told it is a "bug" and that's the reason the free shipping didn't show up. It's worth a shot at least, to ask maybe.

Nyu wrote:
The OP might have picked 2 day shipping instead of the default "Ship it to me by launch day" option!


When I pre-ordered there was no default ship to me on release day option, I took the 2 day option because I figured I'd get it Friday before the weekend. The problem with that is they won't be *shipping* the product until the 23rd, which means with 2 day option I wouldn't get it until the 27th. They didn't bother to change the shipping method when they offered the free release day shipping to all pre-orders, so they ended up giving me a "free" 1 day shipping and hopefully I'll get it on the 24th.
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#19 Sep 20 2010 at 2:34 PM Rating: Decent
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It says mine will be delivered on the 22nd.

Shipping estimate: September 21, 2010
Delivery estimate: September 22, 2010
#20 Sep 20 2010 at 3:13 PM Rating: Excellent
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If you're in Canada, you are not eligible to "release-day shipping".

I ordered the CE in July and here's what I have from Amazon Canada :

Shipping estimate: Sep 27 2010
Delivery estimate: Sep 29 2010 - Sep 30 2010

All of you guys makes me a sad panda.

Edited, Sep 20th 2010 5:13pm by MisterRandy
#21 Sep 20 2010 at 3:15 PM Rating: Excellent
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MisterRandy wrote:
If you're in Canada, you are not eligible to "release-day shipping".

I ordered the CE in July and here's what I have from Amazon Canada :

Shipping estimate: Sep 27 2010
Delivery estimate: Sep 29 2010 - Sep 30 2010

All of you guys makes me a sad panda.

Edited, Sep 20th 2010 5:13pm by MisterRandy


I'm in Canada as well and am seeing the same window... I went ahead and added a second pre order with gamestop.ca, I'll cancel whichever doesn't ship first
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#22 Sep 20 2010 at 3:31 PM Rating: Excellent
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After verification to see if I could have any problems with delivery date with Amazon, I ended up cancelling the order and ordered from Gamestop instead (in Canada, it was backordered, for all I know).

Seems to me that I could have it by the end of the week, 1 week earlier than Amazon.
#23 Sep 20 2010 at 3:33 PM Rating: Decent
Mine shipped this afternoon, delivery estimate 22nd, I payed for first class in the UK
#24 Sep 20 2010 at 3:53 PM Rating: Decent
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The "release day" shipping wasn't available when I placed it but it was there this morning as an option when I went to "update" the order. Saved me some $$$ as I had set it for 1 day shipping previously.

It now lists as shipping on the 21st and arriving on the 22nd.
#25 Sep 20 2010 at 4:53 PM Rating: Good
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Shipping estimate: Sept. 21
Delivery estimate: Sept. 22

Free release day shipping via Amazon Prime
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#26 Sep 20 2010 at 5:00 PM Rating: Decent
I LOVE amazon prime...
#27 Sep 20 2010 at 5:21 PM Rating: Decent
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I wouldn't be surprised if the game is already in transit and they are just trying to avoid hundreds of thousands of inquiries. If not, they are cutting it very close shipping it on the 21st. I know of at least 3 hubs its got to be scanned through between me and the most likely location it will be sent to. Unless its already been shipped from the pressing plant to some where locally here, i just cant see it having a one day turn around to be on my doorstep the 22nd. I'm a bit nervous but amazon is pretty good about these things. A 5pm delivery is most likely when it will be here if at all Wednesday.
#28 Sep 20 2010 at 6:25 PM Rating: Decent
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for the record amazon.com still has ffxiv listed as preorderable (since it doesnt ship till tomorrow i guess) you could cancel your current order and reorder it under the release day option, if your not 100% about doing it this way call them and see if there would be a problem? i just checked myself the release day shipping is still there...
#29 Sep 20 2010 at 6:45 PM Rating: Good
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Ahhh, good memories there...
#30 Sep 20 2010 at 6:48 PM Rating: Decent
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at least you guys have an option. I ordered from the JP amazon and it wont show anything as an option for delivery just "standard"

anyone else in japan know about amazon's delivery crap? i read up but it seems vague and a little hard to understand (my japanese is only business-ish level)
#31 Sep 20 2010 at 7:01 PM Rating: Decent
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i canceled from amazon. i can walk into a local store and buy one faster..

@_@
#32 Sep 21 2010 at 5:45 AM Rating: Good
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OP here, just as an update: My order is now set to release-day shipping. I didn't do anything to it other than what was previously mentioned, so perhaps they did that for everyone? I don't know, but the option to select release-day shipping is now available (not sure how long). According to the delivery date I'll be getting it on the 22nd now.
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#33 Sep 21 2010 at 5:49 AM Rating: Decent
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My Amazon pre-order changed sometime in the past few hours from not yet shipped to preparing to ship. They still have estimated delivery date of tomorrow.
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#34 Sep 21 2010 at 6:34 AM Rating: Default
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orenji13 wrote:
at least you guys have an option. I ordered from the JP amazon and it wont show anything as an option for delivery just "standard"

anyone else in japan know about amazon's delivery crap? i read up but it seems vague and a little hard to understand (my japanese is only business-ish level)


Isn't business-ish level pretty high? I always interpreted "business level" to mean being able to conduct trade negotiations and boardroom meetings.. maybe I'm a bit strict...
#35 Sep 21 2010 at 6:41 AM Rating: Good
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I ordered from Belgium with Amazon.uk somewhere in June, normal shiping.
Delivery 1 of 1
Dispatching Soon
Dispatch Estimate: 21 Sep 2010
Delivery Estimate: 23 Sep 2010 - 24 Sep 2010
Normaly if you call them (international helpdesk) they are very friendly and helpfull. Never had a problem with them.
I dont mind getting it later cause on release date everyone and his granny will be downloading. Maybe on friday things get more relaxed, and less stressy.
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#36 Sep 21 2010 at 7:03 AM Rating: Good
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I ordered on aug 21st and I do have Prime.

It currently says "Preparring for shipping"
Delivery Date: September 22nd

On my order details it shows "Amazon Prime: Free Release Date Delivery"

My guess is that the only way for Amazon to guarantee that you receive the item on the actual release date is to do overnight shipping since this has a very exact delivery time frame teid to it. If they were to use regular 2 or 3 day shipping, then I might get it early (which they are not supposed to do) or even a chance of getting it late. By using next day shipping they know the carrier will get it to me th next day and I will receive it exactly on the release date.

This is my guess, of course, and I hope i'm right because otherwise my gome won't be here on the 22nd if it hasn't shipped yet.
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