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ClickandBuy Payment Option from SE...Follow

#1 Sep 21 2010 at 4:11 AM Rating: Decent
To ensure I have everything set up and ready for FFXIV I've updated my SE account and registered a card through the "ClickandBuy" service from SE. Well when looking at their buying options for Crysta it notes that to use CaB (I'm gonna refer to ClickandBuy by this for now on, makes it easier.) you have to have a verified account with CaB. It can take several days to verify the account (Done by billing your card certain amounts and waiting for it to show up on your bank statement.) and when confirmed the amount charged between $1.00 and $1.99, which will be charged twice, is then credited to your CaB account. I'm wondering if this will be done with only Crysta or both Crysta and when registering your card with SE. If so then we may be required to verify our accounts regardless which you use.

Personally I won't be using Crysta to pay for FFXIV but if it does require you to verify your account before the transaction takes place then it may cause some issues for release day. Just a heads up, people paying with Crysta via CaB will be definitely affected by this I can tell right now.
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#2 Sep 21 2010 at 4:17 AM Rating: Decent
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I personally had issues this morning. I initially wanted to use my CC (same used for FFXI, so it was registered with SecureCode). But, it kept telling me that the "format" was wrong, so when I included hyphens in the CC #, it would tell me my CVV code was wrong. I did this over and over until I just registered for CaB service.

I didn't run into any verification issues with CaB. Just registered, added a checking account, and done. SE Member site accepted my user/pass and verified updating my "payment" method. However, I'm wondering if CaB is going to work with multiple accounts. For instance, my wife and I both play, and we both use the same CC/Checking...so ultimately the same CaB account. When I tried to update my wifes SE Member account, it said "This CaB account is already in use", but still confirmed updating the payment method.

So yea, CaB seems like a very "easy" alternative, but there's still some confusing aspects. I may just call SE Customer Service later today to ensure both accounts are appropriately set up for billing, because it still is a wee bit cryptic with some aspects. I'm still curious as to why SE Member site didn't accept my CC #...since it's the same one I used for Playonline.

Edit: After further review, my initial assumption may be correct, because CaB lists authorized accounts that can debit through their service (ie. Pre-Auth autopay-like feature), and mine is only listing "one" SE account. Looks like I'll have to make some phone calls. Smiley: rolleyes

Edited, Sep 21st 2010 6:21am by Ryneguy
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#3 Sep 21 2010 at 4:19 AM Rating: Decent
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I've seen this used before....

I actually think it will work, and you have 60 days to verify. If you do not verify, your card will be blocked, pretty much giving you time.

Also as a side note, you can add money onto the account, maybe 1 month like paypal.

Hope that helps. :)



#4 Sep 21 2010 at 4:26 AM Rating: Decent
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might wanna check your email that ya have registered with C&B, also , go to their site because i had to confirm my account at their site.

there's an initial charge of $2.50 to make sure your account is valid (dont know if this is gonna drop off, didnt see anything about being charged it at all)

When you go to their site to confirm, they'll charge TWO charges randomly between $1-$2, you gotta take this "change" numbers (like 1.38 and 1.55) and go BACK to their site and enter the two nubmers (38 and 55) to confirm that you have authorization on the account and not just using someone's stolen account.

Yes, they DO charge you those amounts, but that (using these numbers) 2.93 is put onto the C&B account, so that way your first monthly payment for FFXIV instead of being 12.99 will only be 10.06 because you already have the 2.93 credited toward it.

I've never used either paypal or C&B and am very protective about my bank account info (dont know anyone who isnt really) so i'm a bit hesitant, but i'll give it a shot, but the first thing i feel is hinky, gonna be raising heck about it lol
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#5 Sep 21 2010 at 4:38 AM Rating: Excellent
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Personally I think this is a ****** system. I had no problems registering and getting set up, but what is wrong with using any number of other payment systems already out there? Paypal comes to mind.
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#6 Sep 21 2010 at 4:45 AM Rating: Decent
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Quote:
Personally I think this is a sh*tty system. I had no problems registering and getting set up, but what is wrong with using any number of other payment systems already out there? Paypal comes to mind.


please please don't say that one of the other payment systems is POL lets just be happy and whistle with what we've got here.

/gags wint and locks her in a barrel.

SE like's to use stuff people have never heard of and probbably will never use for anything else
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#7 Sep 21 2010 at 4:56 AM Rating: Excellent
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RyderDecree wrote:
Quote:
Personally I think this is a sh*tty system. I had no problems registering and getting set up, but what is wrong with using any number of other payment systems already out there? Paypal comes to mind.


please please don't say that one of the other payment systems is POL lets just be happy and whistle with what we've got here.

/gags wint and locks her in a barrel.

SE like's to use stuff people have never heard of and probbably will never use for anything else


I'm a he Smiley: smile

I didn't mind POL to be honest, I'd rather pay them directly than monkey around with crysta or this other crap they've devised/contracted with. I get that they don't have to set up a secure billing system this way but man, just another hoop to jump through.

Edited, Sep 21st 2010 5:57am by Wint
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#8 Sep 21 2010 at 4:56 AM Rating: Excellent
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With CaB, using non-card accounts (ie. Checking) states it's unconfirmed, but there's really no "route" to confirm it, other than adding a CC. Trying to add my CC, I'm running into the same issue as the SE Members site. Smiley: rolleyes

If anyone needs it, CaB phone number is 1-877-265-7821 Smiley: sly
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#9 Sep 21 2010 at 4:59 AM Rating: Decent
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Ryneguy wrote:
With CaB, using non-card accounts (ie. Checking) states it's unconfirmed, but there's really no "route" to confirm it, other than adding a CC. Trying to add my CC, I'm running into the same issue as the SE Members site. Smiley: rolleyes

If anyone needs it, CaB phone number is 1-877-265-7821 Smiley: sly


i sense their phone is gonna explode today or tomorrow lol
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#10 Sep 21 2010 at 5:02 AM Rating: Good
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Why can't they go with something standard? I shouldn't have to approve the subscription service for a game of this caliber through my fraud detection on my credit card. It's really just a pain. Even if I verify the account (which I can't at the moment because my credit card is frozen and the bank is closed since its 4:00 A.M.) the numbers probably won't show up on my account till tomorrow or the day after.


Do we really need to go through the process of upgrading the click and buy account to verified? It does list SE Account Management as an active billing agreement partner already.

*edit* to be more clear the initial $2.50 charge is what set off the fraud protection on my account.

Edited, Sep 21st 2010 7:25am by Xul13
#11 Sep 21 2010 at 5:03 AM Rating: Good
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Stealing my reply for another thread concerning CaB and credit cards since it's relevant.

MasterOutlaw the Irrelevant wrote:
Well for anyone who's been having their card erroneously declined I sent an email to C&B and this is the response I got back.

ClickandBuy wrote:
Dear Random Hero,

Thank you for contacting ClickandBuy and for your message.


Please be informed that unfortunately the payment card you tried to use was rejected when you tried to register it. This usually happens because the card issuer refuses to authorize ClickandBuy to charge the card which is a matter beyond our influence.

In order to rectify this problem, you will have to contact the card issuer and instruct them that you do authorize charges from ClickandBuy.




Please select answer or reply when responding to this e-mail as opposed to sending a new e-mail as this will aid us in resolving your issue with more efficiency.


Yours sincerely,

ClickandBuy Service-Team


Kind of a knee-jerk response, but I suppose I'll have to wait until the bank opens before I can get this all sorted out. If it's an authorization problem it should say so instead of telling me the CC# and/or expiration date is wrong.
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#12 Sep 21 2010 at 5:06 AM Rating: Excellent
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One thing I will say, I'm glad they have it available now. At least having it out early and letting us get everything configured will ease the burden of the login server somewhat.
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#13 Sep 21 2010 at 5:11 AM Rating: Decent
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I'm having ahard time following this whole thing...

So I go to the SE site to set-up my credit card, and I have to go through this Click and Buy thing...
I go through all the hoops... and I go to the CaB site and it says my account is unverified because I need to verify my credit card...

1. Your credit card will be charged two random amounts between 1.00 and 1.99 CAD.
2. Call your bank or check your credit card statement for these amounts (may take up to 3 business days).
3. Enter these amounts on the credit card confirmation page (on the Settings tab in your ClickandBuy account) within 60 days to finish confirmation.
4. The two amounts are credited to your ClickandBuy account.



So I seriously need to call my credit card company to get these 2 numbers? If I don't do this I will be unable to play FFXIV? This seems a little silly to me. Maybe I'm missing something?
#14 Sep 21 2010 at 5:16 AM Rating: Decent
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Wint wrote:
Personally I think this is a sh*tty system. I had no problems registering and getting set up, but what is wrong with using any number of other payment systems already out there? Paypal comes to mind.


If I understood it correctly SE accepts Playspan/UltimatePay and Playspan/UltimatePay accepts PayPal.
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#15 Sep 21 2010 at 5:17 AM Rating: Decent
ShonaSeraph wrote:
I'm having ahard time following this whole thing...

So I go to the SE site to set-up my credit card, and I have to go through this Click and Buy thing...
I go through all the hoops... and I go to the CaB site and it says my account is unverified because I need to verify my credit card...

1. Your credit card will be charged two random amounts between 1.00 and 1.99 CAD.
2. Call your bank or check your credit card statement for these amounts (may take up to 3 business days).
3. Enter these amounts on the credit card confirmation page (on the Settings tab in your ClickandBuy account) within 60 days to finish confirmation.
4. The two amounts are credited to your ClickandBuy account.



So I seriously need to call my credit card company to get these 2 numbers? If I don't do this I will be unable to play FFXIV? This seems a little silly to me. Maybe I'm missing something?


This is what I'm trying to figure out. I registered my debit card with CaB (There's no other option than to use CaB unless you use Crysta.) and everything seems all fine and dandy. But if I decide to use Crysta (I won't be but I wanted to check what it was about.) I need to verify my CaB account. If you visit their website it also says your account is unverified but again, I'm just not sure if you need to verify even if you aren't using Crysta. But for those who have to rely on Crysta as their payment must verify their accounts. You're given 60 days from when they charge you to verify the account by typing in the charges they bill to your card. After verification it adds the amounts it charged to your CaB account not back to your card.

RedGalka wrote:
Wint wrote:
Personally I think this is a sh*tty system. I had no problems registering and getting set up, but what is wrong with using any number of other payment systems already out there? Paypal comes to mind.


If I understood it correctly SE accepts Playspan/UltimatePay and Playspan/UltimatePay accepts PayPal.


I agree with Wint, it's stupid we have to sign up with ANOTHER service to use SE's service. When using PlayOnline you register your card and everything with SE directly via the PlayOnline Viewer, there's no need to go to a third-party just to pay for your service. Other MMOs like World of Warcraft or Aion you pay directly to the company and not thru some other third-party to handle it. ****, even a smaller company like SEGA had you paying thru their billing servers for Phantasy Star Universe and I believe alot of F2P games do the same, not all do but many that I can recall playing usually do.

Edited, Sep 21st 2010 4:24am by SamusKnight
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#16 Sep 21 2010 at 5:21 AM Rating: Decent
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Does anyone know how the 30 day free game time will work? As in - if the charges will be withdrawn ASAP or it will wait for the game time to expire, etc. Does setting up the payment method cause charges to occur already - or not yet?
#17 Sep 21 2010 at 5:21 AM Rating: Decent
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Using the ultimate play thing or whatever it was takes you to paypal to buy crysta

Took me 3 seconds to get my account loaded with crysta currency
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#18 Sep 21 2010 at 5:21 AM Rating: Decent
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The One and Only SamusKnight wrote:

This is what I'm trying to figure out. I registered my debit card with CaB (There's no other option than to use CaB unless you use Crysta.) and everything seems all fine and dandy. But if I decide to use Crysta (I won't be but I wanted to check what it was about.) I need to verify my CaB account. If you visit their website it also says your account is unverified but again, I'm just not sure if you need to verify even if you aren't using Crysta. But for those who have to rely on Crysta as their payment must verify their accounts. You're given 60 days from when they charge you to verify the account by typing in the charges they bill to your card. After verification it adds the amounts it charged to your CaB account not back to your card.


So I need to use CaB to get Crysta?
Do I need Crysta to play FFXIV or can I just setup a monthly withdrawal from my credit card without using CaB?
I r confused =/
#19 Sep 21 2010 at 5:27 AM Rating: Decent
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If you have a paypal account set up, use the ultimate play option (its ultimate something). It directs you to your paypal account and can get crysta in your account in seconds. Guessing you just need your paypal account verified. I had to fill out nothing, just click pay on paypal.
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#20 Sep 21 2010 at 5:30 AM Rating: Decent
ShonaSeraph wrote:
So I need to use CaB to get Crysta?
Do I need Crysta to play FFXIV or can I just setup a monthly withdrawal from my credit card without using CaB?
I r confused =/


If you use Crysta you can use CaB or that other third-party site (I'm sorry, I forget the name.) to do so. If you have a valid credit/debit card that works with CaB I'm assuming you can just create an account on CaB thru SE's website by using the option to register a credit/debit card. I'm pretty confused about it myself. Registering your card thru SE's site seems to say it's done and that's it, but there's the issue the account needs to be verified for Crysta. The issue here is if you don't verify your CaB account will it affect you even if you don't use CaB to purchase Crysta? I just want to play the game, have SE deduct whatever they need to and call it a day.
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#21 Sep 21 2010 at 5:30 AM Rating: Good
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If you want to pay directly with your credit card you need to use CaB. If you want to pay with Crysta you still need to use CaB.

The only non-CaB option is with UltimatePay, but that's still a 3rd-party option. At the very least UltimatePay seems to be handled through PayPal.
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#22 Sep 21 2010 at 5:36 AM Rating: Good
EmotionBlues wrote:
Does anyone know how the 30 day free game time will work? As in - if the charges will be withdrawn ASAP or it will wait for the game time to expire, etc. Does setting up the payment method cause charges to occur already - or not yet?


Upon registering your card (Not for Crysta mind you, but via the option on SE's site.) it doesn't charge anything, it just gives SE authorization or whatever to charge you for any services you purchase. To my knowledge no charges are incurred until after your 30-day trial period. But of course comes the question about if they charge immediately for secondary characters during the free trial, however that's an entirely different discussion. So far I think you'll only get charged if you verify your account with CaB but before that you won't face billing charges.

EDIT: If someone wants to follow up on this stuff please do, it's already too late and I really need to be getting to sleep for work.

Edited, Sep 21st 2010 4:38am by SamusKnight
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#23 Sep 21 2010 at 5:38 AM Rating: Decent
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I'm kind of happy with UltimatePay because it let's me use my online banking program from my personal bank to pay for Crysta. The only drawback I see so far is getting 2 confirmation emails from both UltimatePay and my bank and I'm fine with that;

From SE's point of view I think it was a smart move. They don't have to deal with all the different payment options/headaches themselves since UltimatePay is handling that for them.
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#24 Sep 21 2010 at 5:40 AM Rating: Decent
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I was going to use a pre-paid Visa card. I'm guessing this is not an option now?
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#25 Sep 21 2010 at 5:40 AM Rating: Decent
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Well, I registered through Click and Buy but it didn't say anything about veryfying, which I find off.

Has anyone used the same account/CC to setup multiple FFXIV accounts yet? I'm about to set up my wife's but didn't really see an option if you were an existing user.
#26 Sep 21 2010 at 5:41 AM Rating: Default
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MasterOutlaw the Irrelevant wrote:
If you want to pay directly with your credit card you need to use CaB. If you want to pay with Crysta you still need to use CaB.

The only non-CaB option is with UltimatePay, but that's still a 3rd-party option. At the very least UltimatePay seems to be handled through PayPal.


So will I possibly need to wait 3 business days before I can verify my account? It would be frustrating to be all loaded up and ready to go, simply to wait for some CaB credit card verification thingy. =(
#27 Sep 21 2010 at 5:41 AM Rating: Excellent
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Hey people.. I'm using CaB as well, and it looks like everything is good to go on my end.. after registering to use the service on the SE site, you have to go to verify the card on the CaB site, as others have mentioned. The 2 confirmation charges were deducted immediately, and are now credited to my CaB account. Seemed easy enough.

My only quirk is.. I didn't see anything beforehand about the $2.50 charge that's also showing up on my bank account's pending payments. As others have said, I'm assuming this might have been the initial verification charge, and if so, it should be dropped off. But what strikes me odd is why is the charge $2.50? Typically verifcation charges are $1.00.. so I dunno.

I've tried reading the CaB terms and conditions to see if this was some sort of fee for activating or using the service, but I couldn't find anything.. and the only 2 transactions listed on my CaB history were the 2 confirmation charges.

I'm being optimistic.. surely that $2.50 is going to be credited back to my account.. it's really no big deal, yet. But if anyone else finds some info on this charge, post it up.
#28 Sep 21 2010 at 5:44 AM Rating: Good
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The One and Only SamusKnight wrote:
EmotionBlues wrote:
Does anyone know how the 30 day free game time will work? As in - if the charges will be withdrawn ASAP or it will wait for the game time to expire, etc. Does setting up the payment method cause charges to occur already - or not yet?


Upon registering your card (Not for Crysta mind you, but via the option on SE's site.) it doesn't charge anything, it just gives SE authorization or whatever to charge you for any services you purchase. To my knowledge no charges are incurred until after your 30-day trial period. But of course comes the question about if they charge immediately for secondary characters during the free trial, however that's an entirely different discussion. So far I think you'll only get charged if you verify your account with CaB but before that you won't face billing charges.

EDIT: If someone wants to follow up on this stuff please do, it's already too late and I really need to be getting to sleep for work.

Edited, Sep 21st 2010 4:38am by SamusKnight


Actually registering my card on the FFXIV site caused click and buy to charge me a $2.50 dollar transaction. They do this to see if the card is valid. It should be re-credited to the account once it goes through. In my case it set off the fraud protection on this specific card and I'll have to authorize it later today when the bank opens.

Apart from that the FFXIV subscription shouldn't be charged till after the free 30 day period is over. I'm still not sure if I need to authorize CaB account to make the SE subscription payments yet.
#29 Sep 21 2010 at 5:47 AM Rating: Decent
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I found this on the Click and Buy Website:

FREE within 3 business days
1. Your credit card will be charged two random amounts between 1.00 and 1.99 USD.
2. Call your bank or check your credit card statement for these amounts (may take up to 3 business days).
3. Enter these amounts on the credit card confirmation page (on the Settings tab in your ClickandBuy account) within 60 days to finish confirmation.
4. The two amounts are credited to your ClickandBuy account.

Show me an illustration of these steps
Charge me confirmation amounts


What's FREE within 3 Business days? Are they saying they're going to charge me if I don't confirm fast enough?



edit:

Well I reread everything - the 2.50 was an initial charge - but I didn't see any confirmation of that anywhere. I was just able to confirm my account now using my online bank statement - so my account is officially confirmed. Noooow to find out how to do this on m wife's account with the same information! Don't wanna set up 2 accounts.



Edited, Sep 21st 2010 7:48am by EmotionBlues

Edited, Sep 21st 2010 7:57am by EmotionBlues
#30 Sep 21 2010 at 5:49 AM Rating: Good
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The "within three days" part is probably referring to how long it might take for the transactions to show up on your bank statement.
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#31 Sep 21 2010 at 5:49 AM Rating: Decent
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I just called my credit card company and there are a few pending transaction of 1-2 dollars but they don't have the exact amounts, which may not come through for a few business days. I'll be a little choked if I'm unable to play at release because of this silly credit card verification stuff through CaB. >=(
#32 Sep 21 2010 at 5:51 AM Rating: Decent
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Well, I suppose I'll just use Ultimate Pay for my wife's account if mine gets all messed up/delayed by this.

Guess I'll just wait.
#33 Sep 21 2010 at 6:10 AM Rating: Decent
Quick update, this is an email I just got from ClickandBuy:



Quote:
Dear ,

This is to confirm that you have authorized support.na.square-enix.com to debit your ClickandBuy account automatically using our Easy Collect method when you make purchases through Square Enix Account Management System.

We will notify you by email each time you make an Easy Collect purchase.

This authorization is valid as from the 09/21/2010 02:50:01 AM PDT. To revoke this or any of your Easy Collect authorizations at any time, login to your ClickandBuy account at www.clickandbuy.com, click the Transactions tab, and go to Easy Collect. We will notify the merchant that you have revoked your authorization.


Are there still questions left unanswered?

Answers to the most frequently asked questions you will find online under FAQ.

If you have further queries please contact us using the contact form. We gladly assist you with your inquiries.

Kind Regards,
Your ClickandBuy Service Team





ClickandBuy International Limited · Lincoln House · 137-143 Hammersmith Road · London W14 0QL
Registered in England and Wales No: 5661160

ClickandBuy International Limited is authorised and regulated by the Financial Services Authority in the United Kingdom.
(Register Number: 454127)


So maybe it doesn't require you to verify... And actually as a posted said above, registering a card does charge you a fee of $2.50, I checked my statement online and it shows that as a pending transaction. Which is odd, if it does bill your card to prove its legit, why do we still need to verify the card? Going to their site still reads the payment option is unverified and they want to charge me another $1.00 to $1.99 twice and then have me prove it to them...
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#34 Sep 21 2010 at 6:14 AM Rating: Excellent
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Thought I would clarify because it was asked above, the 2 amounts that are under $2 are NOT refunded. They are added as a credit to your account. It seems these two amounts add up to $3 total. I'm not sure about the other $2.50 charge, I expect that is what is initially charged when you set your account up before you verify our card, to make sure you have a valid CC.
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#35 Sep 21 2010 at 6:14 AM Rating: Decent
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It says you have 60 days to verify... How is that going to stop you from playing tomorrow?
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#36 Sep 21 2010 at 6:15 AM Rating: Excellent
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jaggars wrote:
It says you have 60 days to verify... How is that going to stop you from playing tomorrow?


I doubt it will, it will stop you from playing in 60 days Smiley: smile
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#37 Sep 21 2010 at 6:16 AM Rating: Decent
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Yeah I went ahead and verified mine a few hours ago...all seems to be going as it should except for that mysterious $2.50. Now all through their ToS and other info it says their service is free so hopefully I'm getting that two fiddy back. That's a couple McDoubles right there! = P

If you try to purchase crysta it'll tell you that you can't without 1st verifying. It did for me anyway, I'd expect it to be similar for the rest of the services...

Edited, Sep 21st 2010 8:18am by TwistedOwl
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#38 Sep 21 2010 at 6:26 AM Rating: Good
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Samus wrote:
So maybe it doesn't require you to verify... And actually as a posted said above, registering a card does charge you a fee of $2.50, I checked my statement online and it shows that as a pending transaction. Which is odd, if it does bill your card to prove its legit, why do we still need to verify the card? Going to their site still reads the payment option is unverified and they want to charge me another $1.00 to $1.99 twice and then have me prove it to them...


I contacted CaB, it appears that the "verification" unlocks your account for higher spending. In fact, 'not' verifying actually reduces the amount of money that 'could' be taken from your account in case of a compromise, point in fact. And for those not using a CC (ie. Checking account), the verification process requires you print out their form, complete it, scan it along with a copy of your valid license or passport, and a scanned copy of your most recent bank statement.

While I'm still excited to play FFXIV, my head is already throbbing at the fact that payment for a frakkin' MMO is this complicated to setup. I got the same response mail as you, Samus...doesn't say anything about requiring verification to authorize payment to SE. Gonna make some calls after 9am to ensure things are going to 'work', so to speak.

FYI, ClickAndBuy phone support is 1-877-265-7821 and they open at 9am EST.
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#39 Sep 21 2010 at 6:41 AM Rating: Good
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In an extremely odd turn of events, the ClickAndBuy site accepted my PayPal Mastercard. Go figure...

So the solution if you have a PayPal account is get the PayPal Mastercard Debit Card and use that with ClickAndBuy? Smiley: rolleyes The plot thickens!
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#40 Sep 21 2010 at 7:04 AM Rating: Decent
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I can't even figure out the steps to registering to this bullcrap. First verified by visa now this. Square Enix makes people jump through a lot of hoops just to play their games. Honestly, there can be easier ways to make secure payment methods. I just hope this doesn't turn people off who buy the game and get frustrated with it. Hopefully it won't.

Anyhow, on the Square Enix Account Management Page, where do I go to sign up all this stuff? What are the steps? Also, can we begin playing FFXIV before this verification thing appears on our bank statements? I sure hope we won't have to wait a few days past official release to start playing. I'm so confused...
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#41 Sep 21 2010 at 7:15 AM Rating: Excellent
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EndlessJourney wrote:
I can't even figure out the steps to registering to this bullcrap. First verified by visa now this. Square Enix makes people jump through a lot of hoops just to play their games. Honestly, there can be easier ways to make secure payment methods. I just hope this doesn't turn people off who buy the game and get frustrated with it. Hopefully it won't.

Anyhow, on the Square Enix Account Management Page, where do I go to sign up all this stuff? What are the steps? Also, can we begin playing FFXIV before this verification thing appears on our bank statements? I sure hope we won't have to wait a few days past official release to start playing. I'm so confused...


Under "Payments and Service Fees" you want to click on "Register/Update Card Information" to start...
Then you'll choose the Click & Buy option and begin a signup for that

I can't say for sure, but I'd think we'd be good to go with the trial period that comes with the game if we had trouble setting this stuff up.

Edited, Sep 21st 2010 9:16am by TwistedOwl
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#42 Sep 21 2010 at 7:18 AM Rating: Excellent
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A note on that, when clicking on register a card/etc, it took a good 20-30 seconds after the page had loaded for the clicktobuy frame to load. It looks blank while loading (bad bad design), so wait a bit if you don't see it.
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#43 Sep 21 2010 at 7:19 AM Rating: Good
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Thanks you Two.
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#44 Sep 21 2010 at 7:35 AM Rating: Decent
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I think I'm going to just buy my game time with Crysta Currency. You can pay for that directly through paypal with a debit/credit card. Seems pretty simple to me.
#45 Sep 21 2010 at 7:37 AM Rating: Good
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After reading all of the problems this morning I thought I'd check what happened if I registered my CC.

And I was pleasantly surprised. The only extra step I had to take was to create an account that gave C&B permission to use my CC - and it was all contained within the SE site.

Basically I think it boils down to which bank you use and how up to date they are.
#46 Sep 21 2010 at 7:40 AM Rating: Decent
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Valtrex wrote:
I think I'm going to just buy my game time with Crysta Currency. You can pay for that directly through paypal with a debit/credit card. Seems pretty simple to me.


Don't you still have to go through UltimatePay to go that route? Or did I miss somethin' there? Those were the only 2 options I got for adding crysta...UP or C&B

Edited, Sep 21st 2010 9:40am by TwistedOwl
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#47 Sep 21 2010 at 7:40 AM Rating: Good
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Dreyhana wrote:
After reading all of the problems this morning I thought I'd check what happened if I registered my CC.

And I was pleasantly surprised. The only extra step I had to take was to create an account that gave C&B permission to use my CC - and it was all contained within the SE site.

Basically I think it boils down to which bank you use and how up to date they are.


The problem is that when you go to the CaB site... it shows your credit card as unverified. You may want to look into that a bit further.
#48 Sep 21 2010 at 7:44 AM Rating: Good
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TwistedOwl wrote:
Valtrex wrote:
I think I'm going to just buy my game time with Crysta Currency. You can pay for that directly through paypal with a debit/credit card. Seems pretty simple to me.


Don't you still have to go through UltimatePay to go that route? Or did I miss somethin' there? Those were the only 2 options I got for adding crysta...UP or C&B

Edited, Sep 21st 2010 9:40am by TwistedOwl


Yea you do, but after you select UP, it goes directly to a Paypal payment setup. You don't even need a paypal account you can do 1-time payment options if you want.
#49 Sep 21 2010 at 7:44 AM Rating: Excellent
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Mine was easy too, but my problems with it aren't so much that as

1.) Another layer between who I'm paying and what I'm getting. If something goes wrong with billing who do I call? SE? Click to Buy? Deal with both? I can see scenarios where each entity says the fault is on the other's end and you're stuck in customer service ****.
2.) Using a relatively unknown system. If you're going to add this layer (which I can understand, why build your own billing system when there are several already out there), add something that everyone knows. I see that you can get crysta by using paypal, but why can't I just give them my paypal account and say here, charge this monthly?

I'm sure it seems like a non-issue right now, but mark my words, we will have posts about issue #1. I can just see it now Smiley: smile
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"Choosy MMO's choose Wint." - Louiscool
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#50 Sep 21 2010 at 7:47 AM Rating: Decent
Registered my card fine no problems, Just have to wait for the game to turn up now. :/
#51 Sep 21 2010 at 7:50 AM Rating: Decent
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Valtrex wrote:
TwistedOwl wrote:
Valtrex wrote:
I think I'm going to just buy my game time with Crysta Currency. You can pay for that directly through paypal with a debit/credit card. Seems pretty simple to me.


Don't you still have to go through UltimatePay to go that route? Or did I miss somethin' there? Those were the only 2 options I got for adding crysta...UP or C&B

Edited, Sep 21st 2010 9:40am by TwistedOwl


Yea you do, but after you select UP, it goes directly to a Paypal payment setup. You don't even need a paypal account you can do 1-time payment options if you want.


Well ****, that sounds much easier. I guess I chose poorly on that 50/50 decision...
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