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cant make new char Follow

#1 Sep 21 2010 at 9:52 PM Rating: Default
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169 posts
I have done eveything and beable to log into game but then i got this when reach char selection screen :

50002 the proper option much be add to a FFXIV acc before a char can be created. Return to login and access SE acc manager system to add option.

as when i click option list in FFXIV, i dont show anything, and about the code, i have register my onion helm and it work perfect, and my clicent code i have register it via SE EU website, at the secure.square-enix.com, they have 5 space while my clicent have 6


other thing need to add: i have unintall my FFXIV beta acc long ago and now after intall the officla clicent, my FFXIV config in the clicent folder is in japanese, is it normal ?

Edited, Sep 22nd 2010 12:16am by Shneibel

Edited, Sep 22nd 2010 12:25am by Shneibel
#2 Sep 21 2010 at 10:21 PM Rating: Default
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230 posts
your in EU then yes? and the config you can change the language from the drop down menu. You installed the cd's? :X
#3 Sep 21 2010 at 10:24 PM Rating: Default
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169 posts
yes i intall the CD and now as you see, i am stuck with make new char
#4 Sep 21 2010 at 10:28 PM Rating: Good
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After activate your product code (at the back of the manual), go to account management, add Character Option (YES, WE DO HAVE TO). It will ask you to verify CC payment option (even though it won't charge you for the first 30 days). After verified, choose 1 - 8 character slots. First 30 days are free, after that it will charge you.

Interesting note:

FFXIV basic fee = $9.99/m
Character = $3.00/m
Minimum 1 character account = $12.99/m = the standard fee shown

Was confusing, I thought the add character option is to add ADDITIONAL characters. Turns out character doesn't come with Account basic O_O
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#5 Sep 21 2010 at 10:28 PM Rating: Decent
Did you register the payment information on your SE account?
#6 Sep 21 2010 at 10:30 PM Rating: Default
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169 posts
yes i have done with the payment by register at CaB and i even try to test it by buy 500 crysta and it work


RDIT: ok work, i owm you guys big time, if you have not mention i wont beable to notice there are another code behide the manual -.-"

Edited, Sep 22nd 2010 12:34am by Shneibel
#7 Sep 21 2010 at 10:31 PM Rating: Good
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327 posts
Not 100% on this but did you add a character to your account on the Square -enix account page? the $13/month breaks down to $9.99 for basic account and $3.00 for a character .You apparently need to add this when registering.
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