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I can not do any payment methodFollow

#1 Sep 22 2010 at 4:30 AM Rating: Decent
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Hey there!,I cant use any payment method regarding my ff14 account i bought the special edition today it just wont work,i cant make a character or anything and have waited a fair while for enix to reply to my E-mails requesting them to look into the issue,Now i contacted my bank and visa global and they assure me its not blocked but that click and buy are the issue and also i can not use Crysta,now i dont know if anyone else is having the same if not similar issues with there account but please if anyone knows anything please help as this is frustraiting and im running out of excuses in my mind not to go and punch the guy who sold this to me right in the face (i'm aware its not hes fault but im not going to square enix) > < ,Please guys help me with some info if u guys have some.i would get the ultimate game card but like i said no CRYSTA :( Swish 07.
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#2 Sep 22 2010 at 4:34 AM Rating: Good
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Describe the actual issue and there might be some help for you. All I got from your post is that you bought the Collector's Edition and you can't sign up to play? Clarify and add some details, please.
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#3 Sep 22 2010 at 4:37 AM Rating: Decent
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No worries! and thanks for the quick response.
When im trying to do the capture to my Visa i get an error saying the card is not available to do internet banking,However i use this card almost every week.When trying the Crysta method i get the error 1100 or something to that effect.
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#4 Sep 22 2010 at 4:40 AM Rating: Excellent
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Do you have a PayPal account?
#5 Sep 22 2010 at 4:42 AM Rating: Decent
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Yes i do.
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#6 Sep 22 2010 at 4:46 AM Rating: Excellent
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And are you trying to pay for the Crysta with your PP?
#7 Sep 22 2010 at 4:47 AM Rating: Decent
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It wont let me get that far at all. When i try to go and link my account with crysta,it says error 11000 So now i cant do the pay pal through there. :(
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#8 Sep 22 2010 at 4:52 AM Rating: Good
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To use paypal to pay for crysta:
Select add crysta
choose the amount you want to add
then select ultimate pay
then a menu should pop up that lets you choose between paypal and ultimate gamecards

I have no idea what you mean when you say you cannot link your account with crysta.
#9 Sep 22 2010 at 4:57 AM Rating: Excellent
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Yeah you have to buy Crysta first before you can pay with it. You're probably in the wrong menu area.
#10 Sep 22 2010 at 5:06 AM Rating: Decent
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When im doing this like you're suggesting this is the error i get


ERROR (11000)
This is an invalid operation. Please log in again from the top page.
(Please do not perform operations with multiple windows open or using your browser's "Back" button)


Now This keeps happening irregardless of which browser i am using and deleting the Cache .
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#11 Sep 22 2010 at 5:39 AM Rating: Decent
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No one has anything :( FML im just going to return it for a refund as its not worth my time.If a game was so good then they would make it work properly
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#12 Sep 22 2010 at 5:42 AM Rating: Good
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swish07 wrote:
When im doing this like you're suggesting this is the error i get


ERROR (11000)
This is an invalid operation. Please log in again from the top page.
(Please do not perform operations with multiple windows open or using your browser's "Back" button)


Now This keeps happening irregardless of which browser I am using and deleting the Cache .


I get this error too. Are you Australian?

I believe that crysta isn't a valid payment method in Australia.
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#13 Sep 22 2010 at 5:44 AM Rating: Decent
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Yeah mate i am :(,Can u do the credit/debit tho does it work for you?
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#14 Sep 22 2010 at 5:47 AM Rating: Good
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swish07 wrote:
Yeah mate i am :(,Can u do the credit/debit tho does it work for you?


Using click and buy, I was able to setup my account.
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#15 Sep 22 2010 at 5:50 AM Rating: Decent
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I am getting an error while trying to do this :(


was going to post what it says but its down for maintenance :( FLM :( :( :(
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#16 Sep 22 2010 at 5:55 AM Rating: Decent
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I don't know if this is effecting you of not being as I have no knowledge of aussie law. However here in the US at my bank there are a lot of restrictions on making charges from inside the united states to places outside the untied states. This also apparently may vary from bank to bank. I ended up using a different CC that I had which is drawn on a bank out of hong kong. It worked perfectly, so with regulations etc varying from country to country and bank to bank I would suggest trying a different card if you have access to one.

Cytherea Cybele
#17 Sep 22 2010 at 5:56 AM Rating: Good
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The only thing I haven't been able to do with Click and Buy is verify my account. Only because my credit card statement hasn't updated to show the charges. Click and Buy did say that this can take up to 3 days.

I personally would have liked to have used direct debit by Paypal for my payment option but seeings that is not an option and Crysta does not seem to be valid, guess I will have to stick with click and buy.
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#18 Sep 22 2010 at 6:01 AM Rating: Decent
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I thought so as well thats why i called them to double check they said no
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#19 Sep 22 2010 at 6:02 AM Rating: Decent
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Hopefully square enix will use there brain and do that,but untill then im afriad that most people in aus using a stgeorge bank account will be returning there game.Say good bye to over 5 mil in revenue....
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#20 Sep 22 2010 at 6:08 AM Rating: Decent
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I just figured I would mention it on account of it giving me such a personal headache. My card wasn't blocked either, it only had to do with this specific transaction which happens over seas. If you didn't mention that it might be worth asking. The error I got was invalid card. I still if you can would try another card you never know.

Cytherea Cybele
#21 Sep 22 2010 at 6:16 AM Rating: Decent
11 posts
it does not say invalid card it says its not set up for internet banking which it is.
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#22 Sep 25 2010 at 7:19 AM Rating: Decent
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Hi I'm new here.

I as well am in Australia I bought my limited Edition Copy Game.com

1 it's an Oceania region game.

2 all the web sites involved EU Square-enix

3 I have paypal no option to pay that way

4 I have Heritage Building society debit card that works online and has perfectly for hundreds or buys including other MMOS but says its not verified.

5 I have seen the beginning of the game. But I never even get to a point to make a character. the game will go black or to maintenance with Asian words all over ..


Help Me Please I've searched and no one I have found Is having the same problems as me because most of the posts I've seen are from EU/China or somewhere else

Cheers

~RockZilla
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