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Australians and CrystaFollow

#1 Sep 22 2010 at 6:07 AM Rating: Decent
105 posts
Are there any Aussies on here that are able to pay with crysta?

Every time I tried adding crysta to my account, I kept getting a error 11000.


Error 11000

This is an invalid operation. Please log in from the top page.
(Please do not perform operations with multiple windows open or using your browser's "Back" button)

{link back to top page}
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#2 Sep 22 2010 at 6:36 AM Rating: Decent
14 posts
Ugh, getting the same problem as you. Well, technically I'm not Australian, but my country isn't listed (stupid lack of SEA countries *grumble*), so I chose Australia as my country.
#3 Sep 23 2010 at 1:44 AM Rating: Decent
2 posts
Me too, have the same problem, but I'm also not from Australia, but My country is listed and I choose it which is (QATAR).

BUT I don't know why, but I have only one choise which is to go with ClickandBuy

#4 Sep 23 2010 at 4:24 AM Rating: Good
1,948 posts
I think the problem here is that they do not list which country has and which country doesn't have Crysta. They should have, instead of some very vague description like: depends on your location, Crysta would not be available blah blah, when there's an instruction to use Crysta for payment...
Made me spent 20 bucks on Ultimate Game Card for nothing.

#5 Sep 24 2010 at 4:56 AM Rating: Decent
2 posts
That's true, also I tried to contact the support to know the country that support crysta. please find the answer from their suppor below.

Dear Customer,

Regarding your request for account support. Please find your answer below.

Thank you for your interest in Final Fantasy XIV!
All regions should be able to purchase and use Crysta through the Square Enix account. For more information regarding Crysta, please refer to the Crysta information page at

Thank you for contacting the SQUARE ENIX Support Center.

until now, still have the same error :( :(
#6 Aug 19 2013 at 7:08 AM Rating: Decent
This might have come a little late, but I just happened to come across your thread and thought I would help a bit. Square Enix Crysta is a service only available to people/players who are registered under a specific locale. This service is only available to North American players/customers, specifically, people who live in The United States or Canada. I understand that many of your in the South East Asia (SEA) region are sort of neglected in that sense, but there's actually a very simple solution to all this. First, those in Singapore, Malaysia, Indonesia, Australia, Brunei and the rest of the SEA countries not listed on Square Enix's country list, you can create an account by entering North America as your region, while Canada or The United States as your country.

After you've done so, click on the "enable crysta" option on the left sidebar, enter an address. This is simple, just go Google on of those phoney address generators and enter any address that's in the US. If you're not using your credit card, the address doesn't matter, and if you are using your card, why do you need the crysta...

After you've entered the address, you're good to go :) Hope this helps
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