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FFXIV Crashes on 2nd cutscene?Follow

#1 Sep 22 2010 at 1:05 PM Rating: Decent
8 posts
Hi,

I'm crashing on the boat cutscene after the large water monster flys overhead. I just get a "Final Fantasy has stopped responding" message and it closes. I'm on Win 7 64bit. Any help would be great!

-Tried updating all video drivers including directx
-Tried new install of drivers
-Multiple reboots
-Tried making a new character

Event Viewer message:

Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4c953104
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4c953104
Exception code: 0xc0000005
Fault offset: 0x00788333
Faulting process id: 0x107c
Faulting application start time: 0x01cb5a881a6ceda2
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Report Id: c164bbb5-c67b-11df-8d1c-001fbc090ddf
#2 Sep 22 2010 at 1:12 PM Rating: Decent
8 posts
Good to hear. I'm crashing on the cutscene where you go onto the deck. I got past it originally and then remade my character and now can't get past. Guessing it's a server issue.
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