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If your patcher is real slow - EducationFollow

#1 Sep 22 2010 at 7:22 PM Rating: Good
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SE's patcher is fine.(By fine I mean working as intended, not that it is perfect) Most of you who are having problems have your home networks set up poorly. A percentage of you are getting hosed outside your control. SE can't do crap about that. Utorrent may work for those cases where you don't directly have control of your modem/router(i.e. College dorms) For the rest of you I present a small education in general networking you will need.

First Port forwarding. You need this to listen to ports for the FFXI patcher. You ever put in earplugs and have someone across the room whisper to you? Same idea. You need to open a port between 54992 to 55551 on TCP. And ports 55296 to 55551 on UDP. Also you can change the port you will listen on in the config program for FFXIV. You do not need to open up all those ports necessarily but you do need at least one of them open. The more the better. You need to forward these ports through your modem/router (hint: Both should not be trying to route) You can use this link to get equipment specific info on these http://portforward.com/

Now, you are listening up to your computer supposing you didn't mess that up. Now you need to let those ports and the exceptions for the program in general through your computer's firewall. You all have a different programs be it windows firewall Norton etc. You should also be able to google how to add an exception there.

After you do those things you should see the FFXIV patcher working smoothly.

One thing of note: Your router/modem may also have some kind of firewall. Forwarding the ports sometimes won't kick through that on some brands so if your connection still sucks might try turning it off for a test on speed and if it fixes it then look at how to bypass it.

Utorrent as I stated before may help the rest of you. You'll still need the port forwarding in some cases but Utorrent will at least flag up and tell you your network connection is all messed up... so that's an indication either way.

Also for those of you under someone elses control for the internet you get you may be able to talk to thir help desk etc and get information on what they will allow you to use for ports or in rare cases hook you up.

Hope this helps someones downloads not suck anymore. Additional information will be added to this post as questions/more help come to light. Feel free to add to this or ask questions.
EDIT:


If you have to utorrent to get timely patches I'll include a post I made in another thread to hopefully walk you through some of it,

I'll do this for the beta version as i dont have retail but the only difference should be the word beta probably. Go to C:\Users\Owner\Documents\My Games\FINAL FANTASY XIV Beta Version\downloads\ffxiv-beta\ 2d2a390f\metainfo. If you're not on win 7 and possibly vista youll just basically go to my documents to start. theres a 2d2a390f folder and a 48eca647(or the like for retail) these are the 2 different files that house a meta folder with torrent data. the torrent is opened in the meta and the downloaded file is put into its Patch folder by the FFXIV downloader . Note that you may need to start the FFXIV program and let it get you new version data to make a folder to completely see where it goes and what the file is called that you will write over and replace.

The tricky part here is to remember or know the new file name. The FFXIV downloader will tell you it and the torrent file in the meta folder will be the same file name. Just in beta I think there were like 8-10 diff patches like this.

step one is start the FFXIV Program and get the downloader running to catch the torrent data that will show in the meta folder.

Skip step one of you already have a download link for the torrent data. No need to do the same thing manually.

Step 2 is to go to the Meta folder and open up the new torrent data with utorrent or the like. If you have utorrent those files will have the utorrent icon like u can open them in it.

Step 3 download the files and they'll be put where the torrent program puts them(likely a folder named downloads)

Step 4 Move the file you downloaded into the bca2a8ae or the d96437e6 patch folder and let it write over it.

Now your patch should be applied the FFXIV downloader will start still when you open it and it will full fill the bar and move to either the game or the next patch.




Edited, Sep 22nd 2010 9:34pm by zoltanrs

Edited, Sep 22nd 2010 9:51pm by zoltanrs

Edited, Sep 30th 2010 8:42pm by zoltanrs
#2 Sep 22 2010 at 10:01 PM Rating: Decent
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Shamelessly bumping because people are still having troubles and making posts.
#3 Sep 22 2010 at 10:18 PM Rating: Decent
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My patcher has just died on a certain file. Its hung up midway through and will just not continue. Anyone else having this problem?
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#4 Sep 22 2010 at 10:28 PM Rating: Decent
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I'm assuming you've tried restarting it. TBH when that happened to me I just took the file and used Utorrent(It only truly got hung 1 time then). I haven't seen anything about recent patches getting hung on systems that were downloading at fair speeds since then. Saves frustration at least until you can figure out what is up with your internet vs their patcher.
#5 Sep 22 2010 at 11:11 PM Rating: Default
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oh, I gatta say thanks a bunch! I had no idea what port forwarding was and my patcher was moving painfully slow...but now that I did the port forwarding its moving a thousand times faster!
#6 Sep 22 2010 at 11:41 PM Rating: Good
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Honestly if the players have to do a work around to get this patcher to work, when plenty of other games have patchers that work fine, having to do the port forwarding is a crutch for fixing something that's a piece of garbage.

It's SE's responsibility to set up the patcher in a way that works for everyone whether they're computer geniuses OR over the age of 30.
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#7 Sep 23 2010 at 12:52 AM Rating: Default
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Every game that uses p2p Including WoW which is probably the biggest game on the market requires port forwarding. usually they will do your firewall for you but your modem and router is up to you. To call it a work around confuses me. This is like first 10 minutes of networking class type stuff. Easily explained in a couple paragraphs.

P2P offers a pretty much unlimited download speed at low resources to the company. Beat that? nope. Direct download would do the same given this scenario. You'd be chugging along at a whopping 5 kbs with SE devoting a ton of servers to that cause and 0 chance of improvements .

So all that is asked for p2p which is hardly a new concept is that you understand the basic functions of a home network(What you would need to know to set a simple one up) Arguing with that is futile. You might feel better but you're really wanting a substandard system that you don't have to take 5 minutes that you really should already have taken to make work.
#8 Sep 23 2010 at 2:11 AM Rating: Good
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Quote:
SE's patcher is fine. Most of you who are having problems have your home networks set up poorly.


Nice post, but then again this is posted multiple times now. Face it, the updater is crap. If everyone need to download it manually and need to go into trouble where to put the files and update the game, it is a fail.

Besides, modems do not need port forwarding, same goes for almost all home-use routers. Won't go into detail why.

So instead blaming the user, blame the company who can not make an idiot proof patcher.

Edited, Sep 23rd 2010 4:18am by Shoomy
#9 Sep 23 2010 at 2:22 AM Rating: Default
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Quote:
Quote:
SE's patcher is fine. Most of you who are having problems have your home networks set up poorly.


Nice post, but then again this is posted multiple times now. Face it, the updater is crap. If everyone need to download it manually and need to go into trouble where to put the files and update the game, it is a fail.

Besides, modems do not need port forwarding, same goes for almost all home-use routers. Won't go into detail why.

So instead blaming the user, blame the company who can not make an idiot proof patcher.


lol fail. You're gaming life must be very frustrating if you think these things don't need port forwarding. Any and every game I play I make sure to know which ports it requires to be open and open them, Luckily most games require pretty much the same set of ports.
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#10 Sep 23 2010 at 12:57 PM Rating: Good
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I forwarded those ports to my PC and the speed of the update is still close to nothing. After 10+ minutes, I'm still at 0.2%.

Edit: Disregard, I did the uTorrent method and this appears to be a work around for the time being.

Edited, Sep 23rd 2010 3:09pm by abean
#11 Sep 23 2010 at 1:28 PM Rating: Default
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Shoomy wrote:
Quote:
SE's patcher is fine. Most of you who are having problems have your home networks set up poorly.



Besides, modems do not need port forwarding, same goes for almost all home-use routers. Won't go into detail why.

So instead blaming the user, blame the company who can not make an idiot proof patcher.

Edited, Sep 23rd 2010 4:18am by Shoomy



You won't go in to detail why because you have no idea what you are talking about.Also, you'd rather have them lock the patcher down where a little tweaking won't speed you up considerably? I can't see that. I think you probably have an interface problem between the floor and the keyboard.





#12 Sep 23 2010 at 1:36 PM Rating: Default
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Somewhere you still have a firewall up or a port not forwarded. This can be caused by the ISP in some cases. Sometimes they have a set of ports blocked. If you are sure your computer is passing information from modem all the way pas firewalls it may be worth a call to ask them about the ports that they may have blocked. Then I think the config for the game will let you set a different port for the patcher if they're blocking yours. Utorrent has a couple settings the patcher does not to defeat ISP throttling and whatnot, but if that was the problem you'd be looking at a low utorrent speeds as well.
#13 Sep 23 2010 at 1:38 PM Rating: Good
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man this patcher is a nightmare it was terrible in beta and still is today at launch for big files , seems ok for smaller ones.
great game terrible patcher , hope they change this.
#14 Sep 23 2010 at 1:58 PM Rating: Excellent
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Props to SE for switching to BitTorrent for FF14. I remember FF11 patching taking hours to download if you ever got past the connection timing out over and over again for the first few hours after a release.

Shame on SE for somehow managing to ***** up something as simple as BitTorrent. SE's patcher = 5 hours. Same .torrent file in utorrent = 5 minutes. Port forwarding is set up automatically via uPnP for both apps, but SE's patcher still doesn't work.
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#15 Sep 23 2010 at 2:03 PM Rating: Excellent
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The problem with port forwarding is that it doesn't take into account the possibility that you might be playing on multiple systems. My fiancee and I are both playing, so we can't very well forward the ports to one computer.

Fortunately, my router works just fine with the game on both systems.
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#16 Sep 23 2010 at 2:04 PM Rating: Excellent
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celinaredfern wrote:


lol fail. You're gaming life must be very frustrating if you think these things don't need port forwarding. Any and every game I play I make sure to know which ports it requires to be open and open them, Luckily most games require pretty much the same set of ports.


You have to forward ports for every game you play and yet you're the one saying "fail"? Yeah.. I don't know if you should talk like that if you have no idea what it is you're saying.

There is no reason to forward ports in almost every case. This launcher is an exception to that which is why you're finding so many people having problems with this game in particular.
#17zoltanrs, Posted: Sep 23 2010 at 7:39 PM, Rating: Sub-Default, (Expand Post) I don't know that you should be spouting that other people don't know what they're talking about when your next statement is totally incorrect. If you play the majority of games with p2p launchers and never have to forward a port why don't you send me your IP and ill send you a virus cause it would be that easy to get to your totally unprotected system. Most people tho do not have thier protection turned off.
#18 Sep 23 2010 at 7:56 PM Rating: Excellent
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To all thinking that Port Forwarding is a "must" and a "duh" thing, I've gone to school for networking and it shouldn't be necessary with the technology out there to make your users (especially games) port forward. Why? because what you learn "in the first 10 minutes of networking class" only a small percentage of the gaming world knows. There is also work arounds that Square obviously do not use that would fix many issues. I've been port forwarded the whole time and still got download times of 6 hours. I instead found someone who had it downloaded (talking about patch 19) and I just got it from them, took only 20 minutes. NEVER once did I have to port forward for WoW and even during major patches it never took long, and that goes for everyone I know. The thing is P2P is only good when everyone is on high speed (cable+) connections and I can almost say for certain the majority of people playing FFXIV do not have that. Sure P2P would be great if we were all on T1 lines, but Square needs to use more of their own bandwidth for these updates (what I mean by this is double or tripple the amount of seeders they currently have). Or maybe they are, but it's not enough servers. Even todays update (6megs!) would have taken me an hour if I had used their updater!

With that said, port forwarding is a good skill to know and it will speed up downloads, even if not up to speeds you should expect by a big company like square enix. It'll get fixed, I bet, and the downloader will be improved. Also, wait until after Oct 28th and I can tell you speeds will get better and lag will be less because a lot of people won't last past their free trial!


BeigeOtaku wrote:
Props to SE for switching to BitTorrent for FF14. I remember FF11 patching taking hours to download if you ever got past the connection timing out over and over again for the first few hours after a release.

Shame on SE for somehow managing to ***** up something as simple as BitTorrent. SE's patcher = 5 hours. Same .torrent file in utorrent = 5 minutes. Port forwarding is set up automatically via uPnP for both apps, but SE's patcher still doesn't work.



This is someone who seems like they've been playing games on PC for a while and does at least a good amount of P2P because this is absolutely right.

Edited, Sep 23rd 2010 6:59pm by Shalazar
#19 Sep 23 2010 at 8:10 PM Rating: Default
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Bad logic is bad. see p2p is what gives you the feeling of a t1 line with your smaller one. Everyone port forwarded for wow.. Wow took care of windows firewall for you then the hardware walls were all yours. That or you were slammed to the your computer is behind a firewall message regardless(ignoring the bug for it they had for a long time)As a matter of fact I've helped people fix dozens of cases where not having the ports forwarded actually crashed the game out over and over. Otherwise you were dling with the very small direct download feed.

I can't say that Square doesn't need to improve their downloader. It needs work but it is working fine for the way they designed it. Getting .2 kbs.... That's a personal network problem. I hope they do fix some things with it and make it a little more friendly to lower end users. Until then tho... a 5 minute fix here or Utorrent(which still requires the fix just get more speed without it sometimes) is the way to go.
#20 Sep 23 2010 at 9:26 PM Rating: Good
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Quote:
Even todays update (6megs!) would have taken me an hour if I had used their updater!


Oddly enough, todays DL took 13 seconds for me. The one I had to get yesterday(Patch 19) took 6 hours to download 0%, and took me 1 minute to DL it off of Megaupload, virus check it, and move it, then another minute to run the updater and install.
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#21 Sep 23 2010 at 11:51 PM Rating: Excellent
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The OP has some really good information. And needs to be followed, but guess what. I know what i am doing with my network, talked with my ISP and this GARBAGE is still GARBAGE. Get off SE's nuts and realize that this is a PoS. I apologize for this spaztastic post but although YOU ARE SICK and tired of people posting about problems, I AM SICK of people like you thinking they know everything about everything. And that the rest of us with problems are just idiots.

Good day.
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#22 Sep 24 2010 at 12:17 AM Rating: Good
zoltanrs wrote:
I think you probably have an interface problem between the floor and the keyboard.


Ah, the old PEBKAC issue.
#23 Sep 24 2010 at 1:10 AM Rating: Default
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Suhee wrote:
The OP has some really good information. And needs to be followed, but guess what. I know what i am doing with my network, talked with my ISP and this GARBAGE is still GARBAGE. Get off SE's nuts and realize that this is a PoS. I apologize for this spaztastic post but although YOU ARE SICK and tired of people posting about problems, I AM SICK of people like you thinking they know everything about everything. And that the rest of us with problems are just idiots.

Good day.


If you read I gave leeway to the ones who are just getting boned by their ISP/internet gods. It's true tho, I know everything about everything. if you're sick and then I'm sick, you must know everything about everything too. Because of this, I'm extending to you my one time offer for us to hold hands and skip through the forest followed by warm showers in the wee hours of the morning. What say you?
#24 Sep 30 2010 at 6:13 PM Rating: Default
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Bumping this for standard release because it is coming back up again.
#25 Sep 30 2010 at 6:28 PM Rating: Default
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zoltanrs wrote:
Bumping this for standard release because it is coming back up again.


Thanks for this, hopefully will help stop spam on slow patches.

imo it should be stickied for anyone that didnt get the game on release.
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#26 Sep 30 2010 at 6:40 PM Rating: Good
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I think I've put my update patching troubles down to my ISP. I've tried all the port forwarding and firewall stuff.

I'm in the UK, using BT, I know BT cap P2P speeds at peak hours. (5pm to Midnight).

When I use the SE updater I can can get up to 20 local and 50 remote connections. Yet during these times (when I'm usally using them) my download potters along at 3-8kb/s.

I have noticed it shoots up a bit after Midnight. As I usally have to leave it over night on big patches.

So for those in the UK have problems with the patcher, it's probably just your ISP.
#27 Sep 30 2010 at 6:40 PM Rating: Default
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Ignore this = 0 didn't mean to even do a reply here

Edited, Sep 30th 2010 8:41pm by zoltanrs

Edited, Sep 30th 2010 9:46pm by zoltanrs
#28 Sep 30 2010 at 7:15 PM Rating: Good
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I have (literally) tried every single MMORPG available on the market today, and have yet to have to do any of this **** just to get a ******* game to patch. This is completely ridiculous. Please don't ''duh'' people like me in your posts for not knowing this stuff off the bat.
#29 Sep 30 2010 at 7:45 PM Rating: Default
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scotchio wrote:
I think I've put my update patching troubles down to my ISP. I've tried all the port forwarding and firewall stuff.

I'm in the UK, using BT, I know BT cap P2P speeds at peak hours. (5pm to Midnight).

When I use the SE updater I can can get up to 20 local and 50 remote connections. Yet during these times (when I'm usally using them) my download potters along at 3-8kb/s.

I have noticed it shoots up a bit after Midnight. As I usally have to leave it over night on big patches.

So for those in the UK have problems with the patcher, it's probably just your ISP.


For the case of ISP throttling bit torrents you may be able to slide by it with utorrent. under preferences> Bit torrent you can click to encrypt outgoing connection and that should mask it a bit. Hopefully that will help the speeds come in a little faster. I had an isp that liked to mess with p2p traffic before and it helped me. I would guess that the SE downloader doesn't do anything like that.
#30zoltanrs, Posted: Sep 30 2010 at 7:53 PM, Rating: Sub-Default, (Expand Post) If I wanted to duh people I wouldn't have explained what to do in any form of detail. If someone comes to attack tho and provides information that i know/think is false I'll throw in my 2 gil . I'm not the master of all that is networking. I just know enough to get by. ^^ I'm an electronics engineer with a hobby of pbbg development.
#31 Sep 30 2010 at 9:48 PM Rating: Decent
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Ok I'm following this guide and other than the port numbers, it is asking me for the "Protocol Timeout" and "Map To Host port" It says I can leave those 2 on default, and I will. There is 1 more thing under those 2 thou "Application type" it says this:
Note: In some rare instances, certain application types require specialized firewall changes in addition to simple port forwarding. If the application you are adding appears in the application type menu above, it is recommended that you select it.

And these are the options I am given: FTP (File transfer protocol) Server, H.323-based Internet telephony, DirectX (DirectPlay) Game Host, IRC (Internet relay chat) Server, PPTP Virtual private server, and SIP-based Internet Telephony
Should I be picking one of these or should I leave it blank? Need an answer, please and Thank you.

Edited, Sep 30th 2010 11:50pm by suicyco20
#32 Sep 30 2010 at 10:01 PM Rating: Decent
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If your still downloading slow you can get the patch files from my site here:
http://hydaelyn-online.com/files/ffxiv

There just download the file its looking for, you can see the name in the downloader.
The folders are named to match ones in your "Documents\My Games\FINAL FANTASY XIV\downloads\ffxiv" folder.

Just close patcher, place it in there for download and start-up patcher again :)
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#33 Sep 30 2010 at 11:08 PM Rating: Default
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Emnity33 wrote:
I have (literally) tried every single MMORPG available on the market today, and have yet to have to do any of this sh*t just to get a ******* game to patch. This is completely ridiculous. Please don't ''duh'' people like me in your posts for not knowing this stuff off the bat.


I didnt know any of this stuff either so I am with you. Fact is that by reading the very clear instructions kindly provided by someone who does know what they are doing, I have been able to rectify the problem and now have much faster updates.

The difference is that some people just come and complain rather than coming and asking for help.
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#34 Oct 01 2010 at 11:52 AM Rating: Default
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I would like to thank Mr Zoltanrs - my speed went from 10-15 kb/s to 561 kb/s atm.

You Sir are my new favorite person in the whole wide world. This is ofc only untill I get some donuts from someone else. Or meet a cute gal. Or see my sis again. But until then - u RULE!
#35 Oct 01 2010 at 12:36 PM Rating: Decent
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if you use a netgear router you need to turn odd UPNP do not listen to the SE instructions to make sure it is on it will cause your download to go from 1 hour to 16 hours UPNP is very bad on netgear and probably other routers too. Port forwarding is fine but i didnt need it just turn OFF UpNP and youll be fine.
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