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SE & CaB Contact InformationFollow

#1 Sep 23 2010 at 4:42 AM Rating: Good
4,100 posts
Since this information is pertinent

Square-Enix Phone Support
This is the first stop for account or technical issues

Ph: 858-790-7529
Available Mon-Fri 9am-6pm PST

Live Chat Support and Email Support
The next best thing to a phone call

1) Visit Square-Enix Online Support
2) Select either the appropriate Category/Subcategory
3) Enter keywords for Contact Details and hit Next
4) The next screen is last chance relevant matches, hit Next to proceed
5) You should now be presented with two Support options, the first button should *Proceed to Email Support; the second button should Proceed to Chat Support

It appears they've removed Live Chat from their support options, FYI.

*When using email support, be sure to go back and make sure you've entered the appropriate information into the Category/Subcategory portions of the initial form as these details are delivered with the rest of the email support form provided.

ClickAndBuy Phone Support
Ph: 1-877-265-7821

EDIT: Didn't notice immediately that Osarion added SE's phone number to the general FFXIV sticky...CaB support number can be added to that sticky if desired. Disregard and/or lock this if you want to condense the information.

Edited, Sep 23rd 2010 6:45am by Ryneguy

Edited, Sep 23rd 2010 6:52am by Ryneguy
Common sense is not so common -Voltaire
Wyne Aeros - Hyperion Server

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