Forum Settings
This Forum is Read Only

Maintenance messageFollow

#1 Sep 23 2010 at 3:01 PM Rating: Decent
11 posts
I'm sure someone has already posted about this but so far I not found a situation close enough to mine, so I thought I would post this.

I just received my CE yesterday and installed it with all patches and what not, but know I cannot log in due to Maintenance apparently. This has been going on for almost 12 hours now, I'm not sure if anyone else is having this problem but I would like to know if I did something wrong(there is a high chance I did).

Quick description of what happens: I go to log in screen, put in username/password, click "Log In", then a Maintenance message pops up.
#2 Sep 23 2010 at 3:32 PM Rating: Good
473 posts
There was a maintenance today but only for 3'ish hours anything other than that
I have not read anything about.

Keep trying or call SE and let them know ur having login problems . . . .
#3 Sep 23 2010 at 3:50 PM Rating: Decent
11 posts
this is a really dumb question but where could I find the number to call them?
#4 Sep 23 2010 at 3:56 PM Rating: Good
603 posts
Calien -

The login script uses Internet Explorer. In some cases you need to clear your internet history and cache to clear it. Do it through a program like CCleaner or just go through the internet options. After you do that restart the client, that should take care of it.

If not, the number for SE is - 1-310-846-0345
#5 Sep 23 2010 at 7:40 PM Rating: Decent
11 posts
thank you for the advise. I only wish it had worked.

I cleaned out all my internet history and cache, still nothing, so I tried to call them...and sat on hold for 2 hours before giving up(actually I forgot I put the phone down, but when I picked it back up it was still on hold. I have no idea what is wrong but I still cannot even log in, I just tried re-installing the game. Is there maybe some actual maintenance for north american servers, specifically east coast? I haven't even gotten to create my character yet, and tech. support is less than supportive.

I don't mean to sound ungrateful, I am just a little irritated that I am the only one with this problem that I know of and I cannot find an answer.
#6 Sep 23 2010 at 7:50 PM Rating: Decent
26 posts
This happened to me yesterday. What happened was that my IE wasn't all the way up to date, so I reinstalled it with the new one, worked like a charm. Hope it helps!
#7 Sep 24 2010 at 3:41 AM Rating: Decent
11 posts
thank you, I am currently trying that right now, I hope to god this works. The game looks so amazing, and I feel like a loser watching gameplay vids all the time wishing it were me lol. I'll let you know if this works.

So that didnt work either, I guess I'll just call and cry to SE when they open lol.

Edited, Sep 24th 2010 6:46am by Calien
This forum is read only
This Forum is Read Only!
Recent Visitors: 22 All times are in CDT
Anonymous Guests (22)