no, they really don't. They don't have their own forums, moderators etc. Their feedback options are very poor. they take in emails with a "thank you for your concern" and months later issue a press release type explanation of whats going on. The best we get are soft interviews from devs. And as far as translating, there is a SE office in the US. Someone there could go ahead and rephrase stuff to make more sense, we shouldn't have anything lost in translation.
Edited, Sep 28th 2010 4:26pm by KujaKoF
Take a look at the majority of the topics on ZAM on the first page of this forum. Would you as a buisiness want to deal with the backlash of censorship... er moderation that would be required to keep potential customers from running away at first sight?
I know EVGA isn't a MMO company, but they are a highly regarded buisiness with a customer forum. Isn't it odd that fellow customers offer the majority of technical support? It would be the same on an SE dedicated forum. Although they'd have to moderate in almost every known language. On the EVGA forum English is the language of the board even though the company doesn't officially say it, the community does. Could SE get away with that? No....
I forgot where I was going with this, although I will agree that SE does not provide enough info most of the time to keep me satisfied, but they must be doing something right as I own almost their entire English library (and I think I've been a dumbass and purchased every re-release game in the FF series as well. The only other franchise I was dumb enough to do that with was Star Wars moviews... And I don't consider myself a fanboy of either franchise.) as do a lot of folks around here I would be willing to bet.
FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired