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Ripped off with bonus itemFollow

#52 Oct 01 2010 at 7:41 PM Rating: Good
2,204 posts
PentUpAnger wrote:
Kusanagi7 wrote:
Ok, so i contacted Square-Enix through email and they sent an email back saying....

Dear Customer,

Thank you for contacting the Square Enix Support Centre.

The code for the in-game item comes from the retailer you bought the game from not Square Enix and it should not have been in the box it should have been seperate from the game. Please contact the retailer.

Kind Regards

Square Enix Support Center Team
Thank you again for contacting us and for your interest in Square Enix products!
More help and information are available at the Square Enix Support Centre website.

Edited, Sep 30th 2010 6:39pm by Kusanagi7

Well, if that is the case then someone is lying somewhere.

I've known the Gamestop manager for a few years and he would have told me if he had any codes for the Goggles even if he couldn't give me any.

Just an update.

The Gamestop manager wasn't lying. When I saw him today and asked if he had been asked by anyone else about the code he said, "Yeah, and look what I found"

He then proceeded to open up a box that had about 12 copies of the game in it and each copy had the goggle sticker on it. Evidently, the ones he looked at yesterday were supposed to be for "non-preorders" but he only had 8 preorders and 12 copies with the sticker.

As I mentioned in an earlier post, I did buy the SE from Walmart yesterday and found out before opening it that it didn't contain the goggles code, so I took it back and went to Gamestop and purchased one of the four that weren't "preorders"... even though I am sure some preorders actually got a copy without the code in it since he didn't find the stickered ones til this morning.

#53 Oct 04 2010 at 3:10 AM Rating: Decent
13 posts
Well, i got my preorder at Gamestop and by the time i realized I had no goggles and i went back, there were no more copies with the sticker. He could not give me a code if he wanted to.

I am so **********

I tried contacting SE, and after going through 4-5 robotic automated e-mails that dont answer a thing, I eventually had someone reply to contact my retailer..

#54 Oct 04 2010 at 7:15 AM Rating: Decent
440 posts
I kept checking back with my EBGames here in Canadaland. They still haven't gotten and codes or cases with the sticker on the box. I gave up and just made my character.

I feel defeated and cheated, but I don't feel like wasting anymore time and energy on this.

Edited, Oct 4th 2010 8:15am by RayneZ
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