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#1 Sep 30 2010 at 4:22 PM Rating: Good
5 posts
Alright, I'm sure lots of you have seen this problem and i have googled it. I found a handful of forums where users report identical problems. My problem is after opening the game and logging into my character the moment it's about to finish loading in, windows says "Final Fantasy XIV has stopped working." This is what my event viewer reports :

Log Name: Application
Source: Application Error
Date: 9/30/2010 3:15:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: *****-Work
Description:
Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4ca10e11
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4ca10e11
Exception code: 0xc0000005
Fault offset: 0x005bb915
Faulting process id: 0x810
Faulting application start time: 0x01cb60ece0e4b380
Faulting application path: C:\Users\Public\Games\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Faulting module path: C:\Users\Public\Games\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Report Id: 3eb91dc0-cce0-11df-8ac2-00044b15d861
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000
<Level>2
<Task>100
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-30T22:15:35.000000000Z" />
<EventRecordID>66521
<Channel>Application
<Computer>*****-Work
<Security />
</System>
<EventData>
<Data>ffxivgame.exe
<Data>1.0.0.0
<Data>4ca10e11
<Data>ffxivgame.exe
<Data>1.0.0.0
<Data>4ca10e11
<Data>c0000005
<Data>005bb915
<Data>810
<Data>01cb60ece0e4b380
<Data>C:\Users\Public\Games\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
<Data>C:\Users\Public\Games\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
<Data>3eb91dc0-cce0-11df-8ac2-00044b15d861

And these are the spec to my computer :

Operating System: Windows 7 Ultimate 64-bit
Language: English
System Manufacturer: XFX78I
System Model: XFX nForce 780i 3-Way SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Memory: 4096MB RAM
Video/Graphic Card: Nvidia Geforce 9800
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Does anyone know what i can do? I have updated everything I could.

Edited, Sep 30th 2010 6:27pm by TheFoolio

Edited, Sep 30th 2010 6:44pm by TheFoolio
#2 Sep 30 2010 at 4:34 PM Rating: Decent
Edited by bsphil
******
21,739 posts
TheFoolio wrote:
And these are the spec to my computer :

  Operating System: Windows 7 Ultimate 64-bit  
           Language: English  
System Manufacturer: XFX78I 
       System Model: XFX nForce 780i 3-Way SLI 
               BIOS: Phoenix - AwardBIOS v6.00PG 
          Processor: Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz (2 CPUs), ~3.2GHz 
             Memory: 4096MB RAM 
    DirectX Version: DirectX 11 
DX Setup Parameters: Not found 
   User DPI Setting: Using System DPI 
 System DPI Setting: 96 DPI (100 percent) 
    DWM DPI Scaling: Disabled 
Does anyone know what i can do? I have updated everything I could.
Unless I'm completely missing something, I don't see your video card anywhere. What is it?
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#3 Sep 30 2010 at 4:38 PM Rating: Good
**
603 posts
Did you happen to play in the Beta? If so you need to remove the beta before installing the actual retail version.

Since you are able to actually get to the game screen and select your character it makes me think isn't a graphics card issue (but don't quote me on that) Might want to reinstall if nothing else works :(

Hope you figure it out.

Edited, Sep 30th 2010 6:38pm by SleeplessMickey
#4 Sep 30 2010 at 4:39 PM Rating: Decent
5 posts
Sorry it's a Nvidia Geforce 9800
#5 Sep 30 2010 at 4:42 PM Rating: Decent
5 posts
I did play beta and i did uninstall it before installing FF14 but i was able to play the game for like the first 4 days with some crashing occuring. Now it's just as soon as it's about to load my character. I did reinstall the game and i removed my graphics drivers and reinstalled as well.
#6 Sep 30 2010 at 5:51 PM Rating: Decent
5 posts
Does anyone have any input or maybe a link to a similar situation?
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