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Nvidia Geforce GTS 360M crashingFollow

#1 Sep 30 2010 at 11:44 PM Rating: Decent
209 posts
My video driver is crashing and recovering itself in the blink of an eye... but this causes me to lose connection to FFXIV every 5-15 mins. I found this out by checking out the Event Viewer.

There's a beta patch available from the website that includes FFXIV benchmark in the patch notes, but when I d/l the Win7/Vista version... which is the only version available... "This driver is not compatible with your current version of Windows" So I cannot install it. Looking inside the file directory shows that it's only giving me a driver compatible with Vista and not Win7. Sure it's a beta driver... but did they really leave out all Win7 support?

The driver is version 260.63 beta. My current one is version 258.96 (dxdiag is calling this driver version Does anyone have any advice here?

This only became a problem with the last FFXIV patch. Even yesterday, I crashed 12 times in 40 minutes... then played for 13 hours without a problem. Today I crashed 31 times in 2 hours before I gave up.

Here's some stats in case you think they're useful:

Toshiba Qosmio X505 - Intel(R) Core(TM) i7 CPU Q740 @ 1.73GHz (8 CPUs)
DirectX 11
NVIDIA GeForce GTS 360M 3811MB(approx.) 1920x1080

Catrim Boudain - Selbina, Gridania

"He who looks for the ridiculous in everything shall find it"
#2 Oct 01 2010 at 12:37 AM Rating: Default
121 posts
Sounds like your downloading the 32 bit instead of the 64 bit version(or vice versa), the current Nvidia beta drivers are completely screwy for all the GPU's. Even reverting the drivers or rolling back without cleaning out the artificats will still cause issues - check out the Nvidia forums.

Edited, Oct 1st 2010 2:38am by loyaltrekie
#3 Oct 01 2010 at 1:07 AM Rating: Decent
209 posts
I think that's it...

Thanks for the word. Even if it doesn't work, it'll give me something to do.

<3 <3 <3
Catrim Boudain - Selbina, Gridania

"He who looks for the ridiculous in everything shall find it"
#4 Oct 01 2010 at 1:19 AM Rating: Decent
209 posts
That was exactly it.

YOu, sir... are a genius.

Signed, The idiot who tried to install the x32 version of the driver.

Catrim Boudain - Selbina, Gridania

"He who looks for the ridiculous in everything shall find it"
#5 Oct 02 2010 at 12:32 PM Rating: Decent
2 posts
I'm having this same problem! Brand new computer, just for this game, of type:

Asus G51J
Nvidia Geforce GTS 320m 1GB

Now that I look for it, I see in the event log this event every 20 mins or so (roughly the same often-ness as my constant FFXIV crashes)

"Display driver nvlddmkm stopped responding and has successfully recovered."

Is there anything else in the Event Logs that is useful?

My current driver setup info is this:

NVIDIA System Information report created on: 10/03/2010 11:29:57

Operating System: Windows 7 Home Premium, 64-bit
DirectX version: 11.0
GPU processor: GeForce GTS 360M
Driver version: 259.47
CUDA Cores: 96
Core clock: 550 MHz
Shader clock: 1323 MHz
Memory clock: 1800 MHz (3600 MHz data rate)
Memory interface: 128-bit
Total available graphics memory: 2746 MB
Dedicated video memory: 1024 MB GDDR5
System video memory: 0 MB
Shared system memory: 1722 MB
Video BIOS version:
IRQ: 16
Bus: PCI Express x16


nvCplUIR.dll 3.3.532.01 NVIDIA Control Panel
nvCplUI.exe 3.3.560.23 NVIDIA Control Panel
nvWSSR.dll NVIDIA Workstation Server
nvWSS.dll NVIDIA Workstation Server
nvViTvSR.dll NVIDIA Video Server
nvViTvS.dll NVIDIA Video Server
nvDispSR.dll NVIDIA Display Server
NVMCTRAY.DLL NVIDIA Media Center Library
nvDispS.dll NVIDIA Display Server
NVCPL.DLL NVIDIA Compatible Windows7 Display driver, Version 259.47
PhysX 09.10.0224 NVIDIA PhysX
nvGameSR.dll NVIDIA 3D Settings Server
nvGameS.dll NVIDIA 3D Settings Server


As you can see, I tried installing the 259. beta drivers, which did not help any more than the 258, or whatever.

Are the 260 beta drivers working for you? Did you update to newer ones? If so, where did you find them? Is there something else I should check...this seems like what is obviously wrong.

I am so frustrated, after going so far out of my way to play the game, it's been so difficult. Thanks for your help, very appreciated.


#6 Oct 04 2010 at 2:11 PM Rating: Decent
209 posts
Turn on the hardware mouse. this one option fixed my entire problem.

I find it hard to believe that SE's stupid mouse caused my $2k laptop to crash 60 times a day... but there you have it. I haven't crashed since.

Edited, Oct 4th 2010 3:12pm by Catrim

Edited, Oct 4th 2010 3:13pm by Catrim
Catrim Boudain - Selbina, Gridania

"He who looks for the ridiculous in everything shall find it"
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