yes I am having this problem :'( I have everything downloaded, installed, all the accounts made, a character "options" thingy made with the free 30 day trial on it. BUT i open the actual game player, log in, and select play on the screen that comes up that has either do stuff to your Square Enix account, or play. So I click play, it brings up this bigger black screen waits about 5 seconds, then a little screen comes up that says this:
"Final fantasy XIV has stopped working"
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
Then it closes the game and NEVER tells me ANYTHING! Its getting really annoying...
I put it all on my computer and made the accounts last night and was done by 2AM planning on playing it today. But you see how that's going...
I am not exactly a genius or anything with computers but I do know some about them. I have tried almost everything I can think of to fix this including re routing my internet directly to my modem but that didn't work either. Nothings blocking FF XIV that I can find, not Kaspersky, and not windows.
Well heres some tech specs:
Windows 7 home edition, premium 64 bit
little sticker that says: "Intel pentium inside"
VIDEO: Intel GMA X4500 integrated
OPTICAL DRIVE: DVD super multi drive
PROCESSOR: INtel Pentium processor E5300
HARDDRIVE: 1 TB HDD
MEMORY: 6GB DDR2
then the memory card reader for cameras
we have charter high speed internet with the highest speed available, the modem is hooked up to a Netgear wireless router and then my windows 7 is hooked into that.
Heres a screen shot: