Forum Settings
       
This Forum is Read Only

Not working correctly...Follow

#1 Oct 03 2010 at 8:26 AM Rating: Decent
Scholar
31 posts
Hi,
yes I am having this problem :'( I have everything downloaded, installed, all the accounts made, a character "options" thingy made with the free 30 day trial on it. BUT i open the actual game player, log in, and select play on the screen that comes up that has either do stuff to your Square Enix account, or play. So I click play, it brings up this bigger black screen waits about 5 seconds, then a little screen comes up that says this:
"Final fantasy XIV has stopped working"
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

Then it closes the game and NEVER tells me ANYTHING! Its getting really annoying...

I put it all on my computer and made the accounts last night and was done by 2AM planning on playing it today. But you see how that's going...

I am not exactly a genius or anything with computers but I do know some about them. I have tried almost everything I can think of to fix this including re routing my internet directly to my modem but that didn't work either. Nothings blocking FF XIV that I can find, not Kaspersky, and not windows.

Well heres some tech specs:
Windows 7 home edition, premium 64 bit
Gateway
little sticker that says: "Intel pentium inside"
VIDEO: Intel GMA X4500 integrated
OPTICAL DRIVE: DVD super multi drive
PROCESSOR: INtel Pentium processor E5300
HARDDRIVE: 1 TB HDD
MEMORY: 6GB DDR2
then the memory card reader for cameras
we have charter high speed internet with the highest speed available, the modem is hooked up to a Netgear wireless router and then my windows 7 is hooked into that.

Heres a screen shot:
[IMG]http://i961.photobucket.com/albums/ae92/jreidsma/FF%20XIV%20problems/sqaure.png[/IMG]

Thanks




#2 Oct 03 2010 at 4:04 PM Rating: Decent
Scholar
31 posts
Tried uninstalling it and reinstalling but didnt help any. :(

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System: Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Number of Processors: Logical Core Count 2 Physical Core Count 2
BIOS: Default System BIOS
Language: English (Regional Setting: English)
Physical Memory: 6109.141MB
Virtual Memory: 2047.875MB
Page File: 12216.426MB
Storage C:\ Hard Disk Drive Total Disk Space 916.413GB Free Disk Space 868.561GB
DirectX Version: DirectX 11
Graphic Device(s): Intel(R) G45/G43 Express Chipset
+Device: \\.\DISPLAY1
+Chip Intel(R): 4 Series Express Chipset Family
+Maker: Intel Corporation
+Video Memory: 32.000 MB
+Shared Video: Memory 1631.996 MB
+DAC Type: Internal
+Display Mode: 1600 x 900 (32 bit) (59Hz)
+Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
+Driver Version: 8.15.0010.1872
+Driver Date: 8/13/2009 10:53:46 PM
+Driver Language: English
+Vertex Shader: 3.0
+Pixel Shader 3.0
+Vertex Texture: Supported
Sound Device(s): Speakers (Realtek High Definition Audio)
+Device ID: {D1F385C4-24E1-4497-B39F-F2FE0EB6B40E}
+Device Name: RTKVHD64.sys
+Driver Version: 6.00.0001.5898
+Driver Language: English
+Driver Date: 7/20/2009 6:52:38 AM
Sound Device(s): Realtek HDMI Output (Realtek High Definition Audio)
+Device ID: {27A13E9D-0424-48BA-8B73-4F25CE4DFAF8}
+Device Name: RTKVHD64.sys
+Driver Version: 6.00.0001.5898
+Driver Language: English
+Driver Date: 7/20/2009 6:52:38 AM
Sound Device(s): Realtek Digital Output (Realtek High Definition Audio)
+Device ID: {994C272D-A707-4A19-A58B-B4DF8B9F04A6}
+Device Name: RTKVHD64.sys
+Driver Version: 6.00.0001.5898
+Driver Language: English
+Driver Date: 7/20/2009 6:52:38 AM
Input Device(s): {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name: Mouse
+Notes: Axis 3 Button 3 Field of View 0
Input Device(s): {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name: Keyboard
+Notes: Axis 0 Button 128 Field of View 0
Input Device(s): {DCA81380-C7EE-11DE-8002444553540000}
+Name: USB2.0-CRW
+Notes: Axis 0 Button 0 Field of View 0

#3 Oct 03 2010 at 4:07 PM Rating: Good
Avatar
***
1,416 posts
Your CPU and GPU need to be upgraded, as they will not run this game.

Edit: well, your CPU might, but you will need a new video card.

Edited, Oct 3rd 2010 6:08pm by Teneleven
____________________________

#4 Oct 03 2010 at 4:10 PM Rating: Decent
Scholar
31 posts
What do you mean update CPU and GPU? I might be sounding stupid but I don't exactly get it...

Do you mean like some of the drivers? Or the whole computer or something? How would I do this anyways?

Thanks

EDIT:
O so the CPU itself might be fine, but how much is a new video card?

Edited, Oct 3rd 2010 6:11pm by jreidsma
#5 Oct 03 2010 at 4:25 PM Rating: Good
Edited by bsphil
******
21,739 posts
jreidsma wrote:
What do you mean update CPU and GPU? I might be sounding stupid but I don't exactly get it...

Do you mean like some of the drivers? Or the whole computer or something? How would I do this anyways?

Thanks

EDIT:
O so the CPU itself might be fine, but how much is a new video card?
Bare minimum to play the game well, $150? Based on how bare-bones that system is I'd imagine that you're going to need a new power supply to actually power the video card as well, so that's another $50-75. Even with a great video card, your processor is going to be a massive bottleneck for the game, you really can't expect much out of it. I wouldn't spend too much on a new video card because of it. Really, the processor should be replaced as well, and since it's in an old socket you'll need to use a different motherboard... basically don't expect to ever play the game very well on that desktop. If it's a laptop, then you're REALLY screwed since you won't be able to replace anything.

For $600~700 you can build an AMD-based PC that will run the game smoothly.

Edited, Oct 3rd 2010 5:28pm by bsphil
____________________________
His Excellency Aethien wrote:
Almalieque wrote:
If no one debated with me, then I wouldn't post here anymore.
Take the hint guys, please take the hint.
gbaji wrote:
I'm not getting my news from anywhere Joph.
#6 Oct 03 2010 at 4:34 PM Rating: Decent
Scholar
31 posts
Well that sucks.... So I am out the 80 dollars for the game...

We MIGHT be able to get the new videos card. But my parents aren't gonna want to redo all that so I am stuck with a expensive collectors item of a game.

We are going to call the customer service thing for Square Enix tomorrow just in case. Then going on what they say depends on if we do anything or not.

Well thanks
#7 Oct 03 2010 at 4:44 PM Rating: Decent
Edited by bsphil
******
21,739 posts
jreidsma wrote:
We are going to call the customer service thing for Square Enix tomorrow just in case.
Don't bother. They are going to tell you exactly what I did.
____________________________
His Excellency Aethien wrote:
Almalieque wrote:
If no one debated with me, then I wouldn't post here anymore.
Take the hint guys, please take the hint.
gbaji wrote:
I'm not getting my news from anywhere Joph.
#8 Oct 03 2010 at 4:55 PM Rating: Decent
Scholar
31 posts
I wouldnt bother with calling but my parents want a "Second opinion" I guess. They just want to make sure.

Also the minimum system requirements would let it play smoothly? Like if we had the minimum requirements possible to play it would still run smoothly and not lagg/freeze up?

Thanks for the help

EDIT:
If you dont mind can you tell me what all and what name of stuff we need to buy and add to the computer? Like what changes? The game box says what video cards but what about the rest?

Edited, Oct 3rd 2010 6:57pm by jreidsma
#9 Oct 03 2010 at 4:57 PM Rating: Decent
Edited by bsphil
******
21,739 posts
jreidsma wrote:
I wouldnt bother with calling but my parents want a "Second opinion" I guess. They just want to make sure.

Also the minimum system requirements would let it play smoothly? Like if we had the minimum requirements possible to play it would still run smoothly and not lagg/freeze up?

Thanks for the help
If you had the minimum requirements you could probably play at half buffer at 1024x768 at a decent framerate. Don't get the minimum requirement though unless you want to keep wasting more money. A sound investment isn't in the top or bottom level cards.



Edited, Oct 3rd 2010 5:58pm by bsphil
____________________________
His Excellency Aethien wrote:
Almalieque wrote:
If no one debated with me, then I wouldn't post here anymore.
Take the hint guys, please take the hint.
gbaji wrote:
I'm not getting my news from anywhere Joph.
#10 Oct 03 2010 at 5:07 PM Rating: Decent
Scholar
31 posts
So we want the Recommended ones then?

PROCESSOR:
RECOMMENDED—Intel core i7 (2.66GHz)or faster

VIDEO:
RECOMMENDED – NVIDIA geforce GTX 460 with 768MB VRAM or equal

That sound good? Its what the game box says it recommends. Then would that be all we needed? We are going to ask how much it would cost but they arent going to pay very much for it.
#11 Oct 03 2010 at 5:10 PM Rating: Decent
Edited by bsphil
******
21,739 posts
jreidsma wrote:
So we want the Recommended ones then?

PROCESSOR:
RECOMMENDED—Intel core i7 (2.66GHz)or faster

VIDEO:
RECOMMENDED – NVIDIA geforce GTX 460 with 768MB VRAM or equal

That sound good? Its what the game box says it recommends. Then would that be all we needed? We are going to ask how much it would cost but they arent going to pay very much for it.
You aren't going to be able to put an i7 processor into your motherboard. Look through this thread before you do anything just to get a feel for what you'd need. And since you mentioned talking to your parents about it, expect to not get any of it. If you didn't register the activation code yet, try to sell the game on ebay or something and wait for the ps3 release.
____________________________
His Excellency Aethien wrote:
Almalieque wrote:
If no one debated with me, then I wouldn't post here anymore.
Take the hint guys, please take the hint.
gbaji wrote:
I'm not getting my news from anywhere Joph.
#12 Oct 03 2010 at 6:02 PM Rating: Decent
Scholar
31 posts
My parents have decided to get the stuff as long as it isnt to very expensive.

So NO I7 Processor! I need to look over stuff and pick one out thats around or equal but will work for our computer? I am looking through your link you posted trying to find one.

So the video card I said will be a good one?

When we go to best buy to ask about this stuff they might say what processor to get there to. I am going to bring my computers tech spec's and the game box to ask about.

So heres the ones I saw that I am guessing might work?

Core 2 Quad Q9650
Core 2 Extreme QX9770

Cause (as I just found out) our old processor has a LGA775 socket. And so do those two so I figured they should work.

Sorry but I have almost no idea what I am doing when it comes to picking out processors, I know alittle about everything else and with the actual using the computer... but not processors...

Thanks for your help. And how can I tell if a processor would work with our mother board and still work with Final Fantasy XIV?



Edited, Oct 3rd 2010 8:25pm by jreidsma
#13 Oct 03 2010 at 6:42 PM Rating: Default
**
696 posts
oops

Edited, Oct 3rd 2010 8:45pm by zoltanrs
#14 Oct 03 2010 at 6:44 PM Rating: Default
**
696 posts
You'd be better off going to something like ibuypower.com or something if you don;t want to build it. If you go to best buy you're gonna pay a lot and still may have to end up buying a vid card to bring the system up. Not saying you cant find what you need there but I'm willing to bet it costs a good few hundred dollars more that way and still has the bios performance locked.

A 460 should work just fine. it is one of the better cards out right this second and carries a small price tag compared to how they have been running.

As for a second opinion just show them the side of the box for recommended settings. You don't even want to play on minimum. slightly lower than recommended is tolerable tho. As for processors I have a machine running an i5-750 and it is pretty decent. It is comparable to some of the I7's with a slightly smaller price tag. AMD processors are generally cheaper tho and I haven't noticed them being any worse for performance.


Edited, Oct 3rd 2010 8:45pm by zoltanrs
#15 Oct 03 2010 at 6:56 PM Rating: Decent
Avatar
***
3,005 posts
jreidsma wrote:

VIDEO: Intel GMA X4500 integrated


One of the more recent and powerful Intel integrated graphics chips, but still pathetically underpowered. This is not a chip for playing any game, let alone a resource hungry one like FFXIV.
____________________________
Chris Mattern
#16 Oct 03 2010 at 7:01 PM Rating: Good
*
154 posts
I really woudn't bother, the game totally blows at the moment, just read the threads on here, and they are written by hardcore FF fans. Use your brownie points with your parents to do something else (anything else), and check this POS out in 6 months to see if they fixed it.

#17 Oct 03 2010 at 7:06 PM Rating: Decent
Scholar
31 posts
The only reason they are wanting to get all this newer processors and stuff is because we cant return the game, and it was for my birthday and they want me to play it.

I am looking at processors right now. I have it narrowed down to Intel Core 2 quad Q9650 because I just recently found that the Core extreme one is more then a thousand dollars 0_0 .....

I am going to look at the other processor that was suggested.
#18 Oct 03 2010 at 7:09 PM Rating: Decent
Scholar
*
135 posts
Depending on where you live you may even want to look at someone like Dell (yes I went there).

Last time I looked they had an i7 930 w/5850, 12G of RAM (who needs 12G of RAM?!?), 1 TB HDD all for $1300ish and you can finance that - so even if you had a paper route you could pay for it yourself
#19 Oct 03 2010 at 7:11 PM Rating: Decent
Scholar
*
135 posts
jreidsma wrote:
The only reason they are wanting to get all this newer processors and stuff is because we cant return the game, and it was for my birthday and they want me to play it.

I am looking at processors right now. I have it narrowed down to Intel Core 2 quad Q9650 because I just recently found that the Core extreme one is more then a thousand dollars 0_0 .....

I am going to look at the other processor that was suggested.


I have a Q6700 now (quad core 2.67) with a Radeon 4850 and I can get "decent" FPS in the wilderness - in town or camps it drops below 30FPS, and thats with settings on low...

Ordered a 5870 and when that gets here gonna pop that sucker in and see if my CPU is going to be my new bottleneck >.<
#20 Oct 03 2010 at 7:28 PM Rating: Decent
Scholar
31 posts
:O sounds very nice :D

I norrowed it down to these processors:
Intel Core 2 Quad Q9650, Q9550, Q9450, Q9400, or any equal or faster

They all are LGA775 sockets which is what I have now. And all are pretty cheap.
#21 Oct 03 2010 at 7:35 PM Rating: Decent
Scholar
*
135 posts
jreidsma wrote:
:O sounds very nice :D

I norrowed it down to these processors:
Intel Core 2 Quad Q9650, Q9550, Q9450, Q9400, or any equal or faster

They all are LGA775 sockets which is what I have now. And all are pretty cheap.


The only thing I am am concerned about is if you have the technical know-how to change a CPU? It's not hard to do and if you read up on how to do it you can probably figure it out, however a CPU is easy to mess up..

And don't even get me started on the CPU fans for that socket.. stupid pushy-twisty anchors.

Here is a comparison of the first 3 you said (could not find a Q9400)

http://www.tomshardware.com/charts/desktop-cpu-charts-2010/compare,2417.html?prod[4413]=on&prod[4414]=on&prod[4416]=on
#22 Oct 04 2010 at 1:52 PM Rating: Decent
Scholar
31 posts
:D thanks!

I already have a comparison of the Intel Core 2 quad ones I said, I will have to forget about the Extreme one because of the costly price tag of $1,000+ O_O.

We are going to go ask best buy about the stuff in a couple minutes and going to find out how much everything will be, and how much it would cost to have it all put in. I know how to do older model computer (like my windows 98) but don't know for sure about windows 7 so we might just have them put it all in if it isn't too much.

So far that we know of its going to be the processor, video card, new power source (if needed), and if anything else is needed to use them.

Also are the fans hard to do for the LGA775 socket or something? We might just be able to use the one in there already but if not we should be able to figure it out. Or if we have best buy just do it.

Edited, Oct 4th 2010 3:54pm by jreidsma

EDIT FOR 10:03PM:
We just got back the tower and everything works great :D. We only needed the Video card and a new power supply thingy and it works great. The guy there tried FF XIV out on it and it worked fine.

Edited, Oct 4th 2010 10:04pm by jreidsma
#23 Oct 05 2010 at 3:32 PM Rating: Decent
Scholar
31 posts
YES! its working :D alittle jumpy at limes but other then that it runs pretty good.

Thanks for the help guys, looks like a pretty cool game so far.
#24 Oct 05 2010 at 3:35 PM Rating: Decent
***
2,987 posts
Quote:
VIDEO: Intel GMA X4500 integrated


That's your problem right there, if it's a laptop, /toss it and get a new real Desktop made for gaming.
____________________________
=10 is about My Little Pony.
Some people say I'm the DEVIL.
Aluus wrote:
NOOOOOOO!!!!!!!!!!!!! YOU EVIL EVIL *******!!!!!!!!

KaneIsthara wrote:
You are the devil. Now it's gonna happen.

Kaolian wrote:
Also Tofu. We totally ban over Tofu as well.

My Brute - Valiarius
This forum is read only
This Forum is Read Only!
Recent Visitors: 16 All times are in CST
Anonymous Guests (16)