Forum Settings
       
This Forum is Read Only

An odd technical problem...Follow

#1 Oct 04 2010 at 1:18 AM Rating: Good
Sage
****
5,431 posts

Long post, but I would really appreciate any (reasonable) advice or help here.
My apologies for dumping another tech question on the forum, but clearly I don't have the kind of knowledge to solve this myself.

Basic situation: I was just going to play the ps3 version of the game when it came out. However, a friend of mine got a new computer, and so he passed his computer on to me. He has used this computer to play ff14 since the alpha stages, all the way up until release. It's not GOOD, but he played on it anyway.
So, I got it with the idea that I would just use it so I could play the game until ps3 comes out in march (I hope). I don't need it to look pretty or anything. ****, I'm used to ffxi on the ps2(3), so it really didn't bother me that it wouldn't run great. Point is, though, that it ran for him.

When I got the PC, I actually had a new vid card to put in it. It was an AMD Dual core opteron 180 (2.4ghz) with 2 gigs of ram and a 256 mb GeForce 8600gts. I changed the card to a new 1gig GF 450 GTS. It gets around 2k on the benchmark. Again, I know what I would be expecting, and it didn't bug me.

Here is the thing, though. When I play the game on higher settings, it doesn't run well (duh). When I play it on lower settings, it runs just fine and smoothly... for a time. After a while (amount of time seems random), the game suddenly, out of nowhere, just tanks on me. The FPS drops to ridiculous levels and the game becomes unplayable. Even on the lowest settings, like 1024x768 with everything in game and on the config set to off and lowest, it still does it. It'll run great for a while, even in busy areas like camps and things... then out of nowhere, just dump to nothing.
Just now, I tried again, and was out killing marmots for a bit, and the game was looking and running just fine and smooth (even with some people around, and in the rain - gridania area), and after like 5 mins where nothing noticeably changed, the game just shot to **** and I couldn't play it any more.

Now, again, I realize this PC is running on the low end of things, but this is unusual. Even when my friend played it before sending to me, he didn't encounter anything quite like that kind of inconsistency.
I am not knowledgeable with this sort of stuff, so I am asking for some help, if anyone might have some suggestions.

It's a new card, so not much out by way of drivers. I tried the 400 series beta drivers on the site, as well as those that came with the card - same issue in both instances, however. Nothing else running on the pc that would suddenly kick on... no AV, etc.

I don't know much about PCs these days, but it sure seems strange that it would just lose so much performance like that in game out of nowhere. It's not like the game changed, or I was entering a new area. It is just night and day. It's a bummer, because even at the low resolution with everything off, when the game is running smoothly, it's a joy to play. As soon as it tanks like that, however, it's over. I'm not sure what to do.
Thanks, guys, for any help.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#2 Oct 04 2010 at 1:38 AM Rating: Good
Avatar
***
3,564 posts
Gonna go out on a limb and say it sounds like a cooling issue. Try playing with the case open and possibly with a desk fan pointed at it to see what happens.
____________________________
FFXI (Retired)
Naiya | Mithra | Windurst | Rank 10 | 1st Lieutenant | Ragnarok
WAR: 75 MNK: 75 SAM: 66
RotZ: O | CoP: O | ToAU: O | Apoch Nigh: O

WoW
Naiyah | B.Elf | 85 Rogue | Stormscale
Doubleday | B.Elf | 85 Paladin | Stormscale


#3 Oct 04 2010 at 1:46 AM Rating: Good
Sage
****
5,431 posts

Was my first thought as well. But actually, I haven't even put the side of the case back on yet, so I have kept it cool. It's getting a lot of ventilation, and it's fairly near an open window with a box fan. My room is very cool, actually. and the computer never feels the least bit hot inside.

Plus, wouldn't it be odd to heat up that quickly? I mean... I started playing the game this last time, and it was only like 5 mins before it tanked. Nothing else has problems. And the game seems to work if I shut it all down and enter it again. Work for a time, anyway...
I can get some temp monitoring stuff, but I seriously doubt that is what's going on.

Thank you for the thought, though. I am really stumped on this one, and frustrated.
If it would play normally, I would love it and be just fine with the grahpical quality. But after it does... whatever it does...it really is unplayable.


Edited, Oct 4th 2010 12:47am by AmanoJ
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#4 Oct 04 2010 at 1:48 AM Rating: Good
Scholar
*
119 posts
I was almost going to say a memory leak issue. Maybe not with the game, as I've never had a problem, but something else. Faulty RAM? Something running the background that's ******** it up?
Your symptoms sound exactly like what happens to my computer when I play Dragon Age, but I KNOW that game has a memory leak issue...
If the cooling thing doesn't work, try running a memtest?
It might even just be that you're running a 1gb video card on 2 gigs of ram (sorry if I may have missed in your post upgrading the ram or something). Over time, that's just gonna use up the ram and slow everything down and need to be flushed out. An upgrade of RAM might be necessary.
Either way, I'd expect you would have seen problems before. Don't know what else to say.

Edit: Just read your next post
Quote:
Nothing else has problems. And the game seems to work if I shut it all down and enter it again. Work for a time, anyway...

Leads me to think it's a memory leaking issue. Quitting the game flushes the memory, so you can run it again okay for a while. Again, not sure how or why, but something worth looking into?

Edited, Oct 4th 2010 3:49am by ArkWeldwin
____________________________
FFXIV: Laurana Drakoid | Lancer | Alchemist | Rabanastre
http://lodestone.finalfantasyxiv.com/rc/character/status?cicuid=4245640
#5 Oct 05 2010 at 10:22 PM Rating: Good
Sage
****
5,431 posts

Just a bump in hopes that someone else might have some suggestions.
Has this issue been seen by others (meaning random onset of problems like that, out of nowhere, despite current workload)? Or any issues with the card itself (I know it's pretty new, and not many options for drivers atm...).

Should also mention that I run in Windows XP (SP3), and I run in fullscreen because windowed version was giving me some problems anyway (and generally had worse performance, thought I would squeeze every bit out of it I could).
It really is a shame. Like I said, when it runs as it should, it's just fine for me. It's not gorgeous, but it's what I expected. Just.. when it tanks like that, it's game over. I can't seem to get around it. :(
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#6 Oct 05 2010 at 10:25 PM Rating: Good
**
696 posts
You need to get a temperature sensing program. It can heat up in less than 10 seconds if the heatsink isn't making good connection. Feel and time is irrelevant. Start there with a program like realtemp and see what you get.
#7 Oct 05 2010 at 10:37 PM Rating: Good
8 posts
There's a program called PC Wizard that's really good at giving you temperature recordings.

But yes, despite having your case open and near an open window, I agree with most: Cooling issue. And this is why:

One of my old PCs had cooling issues, and this is because the CPU fan was crap, and also not properly mounted, so it wasn't getting cooled evenly.

You might actually want to check the physical fan itself. If it wobbles, something is most definitely wrong.
#8 Oct 05 2010 at 10:54 PM Rating: Good
Sage
****
5,431 posts

I will look into that, thank you for the suggestions.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#9 Oct 05 2010 at 11:23 PM Rating: Good
I remember one of my old laptops with an AMD Turion that was clocked at 1.6GHz, dual-core, I loved the machine, played everything fine for a very long time.

Then it started playing up probably about a year later, turns out I continually cooked the CPU and memory so it couldn't maintain the speeds anymore.

Judging by the age of the computer your friend has given you, it's roughly 3-5 years old. Possibly, and I agree with all the other posters, your friend hasn't maintained the innards of the computer, let alone removing, cleaning, and reapplying thermal paste to the heat-sink. I believe the brand behind Arctic Silver and its variants (a popular thermal paste) has a note in its manuals saying that "A modern CPU can be permanently damaged in 10 seconds without proper connection to a heatsink." That may be something to look into.

Memory could also be an issue, though generally speaking, if the computer can boot into Windows, and you can play Solitaire, then there isn't an issue with your physical memory sticks. Not being able to run Solitaire is a key indicator that your memory is playing up.

A good way to test your memory is to get the ISO of Memtest (free, available from www.memtest86.com/,) burn a copy, and allow your computer to boot into it. You may need to adjust your BIOs settings so your CD/DVD drive loads first in the startup order. Once you're in, do a test for 6-24 hours (24 hours can be overkill, really only used in overclocking situations) and see if there are any errors.

Let us know how you go.
____________________________
FFXIV

Estur Leone - Gysahl

#10 Oct 05 2010 at 11:46 PM Rating: Good
Sage
****
5,431 posts

I did look into memtest the other day, but it's something I will have to put off for the moment. Out of CDs to burn to, and he didn't include a floppy drive here. I'll have to get some CDs.

As for the temperature... what kind of range is acceptable for the CPU and GPU under stress and when idling?
I installed PC Wizard and watched the temps while FF14 ran windowed. Videocard peaked around 48c, was generally a bit lower. CPU was higher... core 1 and 2 temps generally topped out around 65c, ususally staying within a few of that while the game ran. Dropped immediately after the game was closed, obviously.

Thanks, again, for the responses. I really appreciate the help.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#11 Oct 05 2010 at 11:53 PM Rating: Good
AmanoJ wrote:


As for the temperature... what kind of range is acceptable for the CPU and GPU under stress and when idling?
I installed PC Wizard and watched the temps while FF14 ran windowed. Videocard peaked around 48c, was generally a bit lower. CPU was higher... core 1 and 2 temps generally topped out around 65c, ususally staying within a few of that while the game ran. Dropped immediately after the game was closed, obviously.

Thanks, again, for the responses. I really appreciate the help.


A quick Google search says that the Opteron class processors generally have a max. case temperature of 65c. If you're continually topping or nearing that while running FFXIV, definitely check the heatsink and fan on the CPU.
____________________________
FFXIV

Estur Leone - Gysahl

#12 Oct 06 2010 at 12:02 AM Rating: Excellent
Sage
***
1,500 posts
AmanoJ wrote:

I did look into memtest the other day, but it's something I will have to put off for the moment. Out of CDs to burn to, and he didn't include a floppy drive here. I'll have to get some CDs.

As for the temperature... what kind of range is acceptable for the CPU and GPU under stress and when idling?
I installed PC Wizard and watched the temps while FF14 ran windowed. Videocard peaked around 48c, was generally a bit lower. CPU was higher... core 1 and 2 temps generally topped out around 65c, ususally staying within a few of that while the game ran. Dropped immediately after the game was closed, obviously.

Thanks, again, for the responses. I really appreciate the help.
I will go with the cooling issue too, AMD generally runs cooler than Intel I'm not sure at the momen about your particular processor but 65c sounds already a bit high for an AMD, what you need to check it's what's happening when the game suddenly stops responding properly, maybe you have a temperature peak, or maybe just constant temperature for XX amount of time, anyway record the event and try again, check if the timings and temperature values match the second time, if they do we can assume cooling it's at least part of the problem.

If it's a cooling issue I bet the head sink is dusty and the thermal paste it's already dried, remove the fan and clean it together with the sink, put some new thermal paste and install it again, and see how it goes.

Ken
____________________________
"Maybe it means: you're the evil man, and I'm the righteous man, and Mr. Nine-millimeter here, he's the shepherd protecting my righteous *** in the Valley of Darkness." - Jules.
FFXIV: Mabel Rand (Gugnir)
FFXI: Kenage, retired.
K&K forever!,
#13 Oct 07 2010 at 11:07 PM Rating: Good
Sage
****
5,431 posts

kenage wrote:
what you need to check it's what's happening when the game suddenly stops responding properly


I went ahead and got a real-time resource monitor (that PC wizard program, pretty handy) and set it to display on the desktop for me, then ran FF14. I played it for over an hour last night and never had any problems. I did end up having to crash the game to get out, though, as I encountered some other weird bug where I couldn't exit passive mode and log out or anything.

I tried it again tonight, running the game in windowed mode and keeping an eye on the resources. The GFX card temperature was never an issue, and seemed to cool itself fine. The cpu temps for core 1 and 2 would steadily climb, but seemed to top out around 55c, not going much from there. The workload on the cores was hovering around 85-95% pretty constantly.
However, at one point seemingly out of nowhere, the load for both shot up to 100% and didn't waver. Right then, obviously, the game became unplayable and unresponsive.

I checked the process list, and had nothing else going on, with ffxivgame.exe being the main resource eater (cpu up to 98-99, mem ~300,000). As long as the game was open, the load on the cpu cores was 100% flat. Temperature seemed to be steadily rising from there, til it got around 60c.

What would you say this indicates? A cooling problem caused the cpu load to skyrocket like that? Or did the cpu load suddenly increasing cause the temperature?
Anything else that could cause the cpu to suddenly freak like that? (Windows XP, SP3, btw).
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#14 Oct 11 2010 at 10:35 PM Rating: Good
Sage
****
5,431 posts

Just a quick bump (doublepost) because there's not much I can do atm.

I've tried a few more times since. And while it's not definite, it does seem like the CPU shoots up to 100% and the game tanks when the CPU temp gets around 55-56c. Doesn't seem that high, but... eh...
Friend has suggested cleaning the heat sync and getting some new thermal paste as well.

I have had contradictory advice, though. Another friend says it's probably not cooling, and that it's likely the videocard/ram. I'm not sure why, honestly...
It's just so difficult for me, since it's all so beyond me anyway. Frustrating, really. I would love to just play the game for hours at a time and really do some stuff, but sometimes it goes belly up in under 5 mins, sometimes an hour. :/
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#15 Oct 12 2010 at 12:32 AM Rating: Good
Scholar
*
135 posts
AmanoJ wrote:

Just a quick bump (doublepost) because there's not much I can do atm.

I've tried a few more times since. And while it's not definite, it does seem like the CPU shoots up to 100% and the game tanks when the CPU temp gets around 55-56c. Doesn't seem that high, but... eh...
Friend has suggested cleaning the heat sync and getting some new thermal paste as well.

I have had contradictory advice, though. Another friend says it's probably not cooling, and that it's likely the videocard/ram. I'm not sure why, honestly...
It's just so difficult for me, since it's all so beyond me anyway. Frustrating, really. I would love to just play the game for hours at a time and really do some stuff, but sometimes it goes belly up in under 5 mins, sometimes an hour. :/


Get HWMonitor - I love that program, it keeps track of that stuff maxxes out at.
For me, my GPU has hit 64 - however my CPU has never gone above 52 even at 100% stress testing

As well as other suggestions of blowing out the fans/case and reseating the CPU fan (remember to only apply a thin line of paste!!!!) maybe DL prime95 and do some stress testing? This way you can check your CPU and RAM to see if that is the issue

You said your friend played in BETA, did you perhaps try and put the old GPU back in and see if it still stalls like before? (you may have said this, I skimmed, I'm bad)

Anyhow - HWMonitor and Prime95 after you do some dusting :)
#16 Oct 15 2010 at 7:40 AM Rating: Good
Sage
****
5,431 posts

Just thought I would bump and throw in a little more information.

I have been trying various things for a while. I tried the new beta drivers for my card series, which was worse if anything. I did get HWMonitor, and Core Temp (noted for opteron processors), and even ran a couple stress tests on the CPU and the graphics card with Prime95 and Furmark. Prime95 ran for a couple days and passed everything. I let furmark run for a long while, and the card never had any issues. It performed just fine, and was cooled just fine - I don't think that's the problem.

I also tried switching in the old 256m GF 8600 GTS. At first, I thought it was doing fine... processor was how it should be, using 75-90% of either core at any time, and core 1 and 2 temps hovered around the mid 40s. So I figured it might be the card I changed in.
I let it run for a while as I went afk to make some food. I would say around an hour and a half total... I monitored it for about 50 mins. When I returned, though, the CPU cores were again locked at 100% and the game was completely unplayable. At some point, it crashed while I was watching it. The CPU temp read 53c on both cores. GFX was up, but that card ran hotter anyway, it was within norm. CPU Frequency still read 2414.43, as it had.

I have tried dusting, as well as verifying all fans and power connections are secure. I tried using a box fan to ventilate it some more, but it didn't make a difference on the problem.

I just don't know.
I guess it's not my new card, so it's the system. Hoping it IS a heating problem so I can solve it. Does this point towards that, still? The lower power card did nothing but reach that point more slowly, it seems. Still the same problem, whatever it is.

Also, I was curious...
PCWizard shows the cpu temp as "core1 and core2" and lists their temp as about the same. 2 other monitoring programs I got list "core0 and core1" where the first has a temp that is sometimes 10-15 degrees above the other. Even with both running side by side, they are reporting different things... why might that be?
Sure would love to fix this problem.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#17 Oct 15 2010 at 7:51 AM Rating: Decent
40 posts
what's your power supply? is it sufficient for the upgrade? having a psu, not covering the whole power of the card will run into fps problems as you described, especially when it's on heavy load.

Edit:
8600 GTS -> 198W
GTS 450 -> 219W

Won't make much of a difference if it is a quality PSU, but who knows ..

Edited, Oct 15th 2010 9:56am by iamdev
#18 Oct 15 2010 at 9:41 PM Rating: Excellent
Sage
****
5,431 posts
iamdev wrote:
what's your power supply? is it sufficient for the upgrade? having a psu, not covering the whole power of the card will run into fps problems as you described, especially when it's on heavy load.

Edit:
8600 GTS -> 198W
GTS 450 -> 219W

Won't make much of a difference if it is a quality PSU, but who knows ..

Edited, Oct 15th 2010 9:56am by iamdev


Yeah, checked it out before upgrading the card. It's a 500W, and it's fine. Not that it would matter, though, as I tried the old videocard and still got this problem. So it's happening either way...

:(
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#19 Oct 15 2010 at 11:08 PM Rating: Good
Scholar
***
2,495 posts
Heating issues generally don't behave like that. They can, but not usually, and your temp monitors should catch that. Keep in mind you're using an OS that became completely unsupported roughly a year ago, and stopped receiving anything other than security updates a few years ago (Those timelines are estimates based off of memory, so don't get all huffy about them being off).

It could be a programing conflict with Dx and the old OS. It could be a coding problem with FFXIV. It could be a minor memory leak causing other errors. It could be several different things, made more difficult to diagnose due to FFXIV's less than ideal optimization as well as it's excessive load on CPUs. Without sitting there and running through different tests myself, it's difficult to pinpoint.

Sisoftware Sandra and Speedfan are my tools of choice.

Shut down any unnecessary background programs and utilities and try again (I don't like saying this but shutting down any AV software could help pinpoint the issue as well, but I never suggest dropping your AV software while connected to a network). Run in windowed mode with the task manager in the background and keep an eye on your running processes and performance monitor. When the CPU spikes, check to see if anything other than FFXIV's usage spikes, or drops. If you have the option of running a dual monitor setup, run the game in fullscreen with the task manager on the other screen.
#20 Oct 16 2010 at 8:18 AM Rating: Good
Sage
****
5,431 posts

I went through a lot of stuff tonight trying to address the problem.
That Sandra program is wonderful for diagnostics, thank you for the recommendation. Also got speedfan.

Tried so much. I went and did another thorough sweep for spyware/malware/etc. I disabled all services that were not necessary, cleaned out the startup launches, etc. Even went through the computer and checked all connections and things, made sure everything was secure. Reseated the ram, even checked on the processor voltage (sandra popped up a warning that the vcore was less than what was rated for the cpu, so I went through that a bit - it was rated at 1.350v, but was reporting at 1.34).
Changed the videocard again, wiped the drivers and reinstalled twice.

When I ran FF14, it ran for maybe 30 mins before wigging out again. CPU jumped to 100% usage and wouldn't move, and performance took a serious dive. There were no other applications running, and as for processes, I saw only what was necessary. Nothing was eating cpu power except ff14, and nothing was taking up much memory.
I just really don't know.

At this point, a friend is helping me get set up with windows7, since he believes it may just be related to the old OS. It's the friend who gave me the PC in the first place. Only a couple things changed between when he played ff14 alpha and beta on it and when he sent it to me. One was the videocard, which obviously isn't the case since his old one gave me the issue too. The other was the OS. He had windows7 on it, but changed to winXP when he sent to me. So... just going to try 7, I guess. I don't know what else to do.

(Also, any answer to that question I posted earlier... what would cause one core in a dual core processor to generally run 7-10 degrees hotter than the other? Probably not related, just curious in general...)
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#21 Oct 16 2010 at 10:54 AM Rating: Excellent
Avatar
***
1,416 posts
I'm pretty sure there have been a few strange issues with Win XP. Honestly, i'd upgrade to Win 7. That will probably help you out a bunch.
____________________________

#22 Oct 16 2010 at 12:38 PM Rating: Good
Scholar
***
2,495 posts
AmanoJ wrote:
(Also, any answer to that question I posted earlier... what would cause one core in a dual core processor to generally run 7-10 degrees hotter than the other? Probably not related, just curious in general...)


One core is working more than the other. 7-10 degrees is a bit of a difference, but nothing to be worried about. If a specific program isn't set to properly utilize both cores it can dump the majority of the workload onto one core, causing the temperature difference you noticed.


As far as the voltage, a 0.01 isn't a major concern unless you're already having serious voltage problems. Your problem could be related to power, but I still think it's OS related.
#23 Oct 16 2010 at 1:01 PM Rating: Good
*
106 posts
I would definitely try a wipe and win 7, but just out of curiosity did your friend have this computer overclocked before you got it?

Edited, Oct 16th 2010 3:05pm by hungerforce
#24 Oct 16 2010 at 9:06 PM Rating: Good
Sage
****
5,431 posts
hungerforce wrote:
I would definitely try a wipe and win 7, but just out of curiosity did your friend have this computer overclocked before you got it?

Edited, Oct 16th 2010 3:05pm by hungerforce


No, not at all. He never messed with any of the power settings, or overclocking at all, kept everything at stock levels. Increasing the voltage was the first it had been changed whatsoever. So, yeah, was 2.4ghz standard.
I know it CAN be overclocked, but that's not something I have the knowledge level to handle on my own, I think, and would probably end up frying the thing instead of getting any kind of desired results. :P Probably best to stay away from it.
The CPU should be good enough to play ff14 on, at least as far as I am concerned.

Raolan wrote:
One core is working more than the other. 7-10 degrees is a bit of a difference, but nothing to be worried about. If a specific program isn't set to properly utilize both cores it can dump the majority of the workload onto one core, causing the temperature difference you noticed.


That's what was odd to me, really. It was showing a temperature difference like that even while just idling in windows. WinXP is pretty old, though, so... ****, I don't know. It wouldn't even fully recognize the 200 gig HDD without extra steps (only saw up to 127 gigs, I think?), so nothing would really surprise me, I guess.

Just, whatever that problem is, I really hope it goes away with an upgrade. It happened every single time without failure... if I left the game running, anywhere between 1 minute and and hour and a half or so, CPU load would jump to 100% steady, and performance would just absolutely tank. Sometimes to the point where the game was completely unplayable because it couldn't be controlled.
Oddly enough, in some instances, the game would still be running smoothly graphically... but my camera movements were waaay messed up, or my actual movement was lagged and wouldn't start/stop correctly, or menus wouldn't come up or work right, or the chat log was scrolling about one pixel at a time with text WAY lagged or unable to be entered....
And always, always, the game would not exit properly. I would /logout, then when I would hit quit, it would go to a black screen and just sit. I would always have to crash it out in order to close it.

Anyway, I hope it's related to windows XP. My only question would be... why has no one else experienced it when using that OS? Friend thinks it could be some sorta 'perfect storm' situation where the problem is a combo of that motherboard, that OS, that specific CPU, etc. Who knows.
The OS is the last major change since he played on it without problems, so here's hoping. The only reason I chose winXP in the first place was because ff14 only required 1.5 gigs of ram, rather than 2 with windows7. Figured, since the machine only has 2 gigs... Guess that was a bad decision.


Edited, Oct 16th 2010 8:38pm by AmanoJ
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#25 Oct 16 2010 at 11:56 PM Rating: Decent
Scholar
***
2,495 posts
Upgrading to 7 may not fix the problem, but even if it doesn't at least you're switching to an updated and supported OS. I suggest x64.

Everything you're describing sounds like you're maxing out your available memory. While I don't think I've asked, I'm running with the assumption that you checked your memory usage while you were checking your CPU usage. Please tell me I'm right.

When the CPU or memory usage reaches it's max, the system feels like it just smashed into a brick wall until the system catches up. Once it catches up, it goes back to operating like normal. The problem is that you usually don't max your CPU before your memory, unless there is an optimization or coding issue; or you have an excessive amount of memory. Also, since XIV is already pushing your CPU into the 90% usage range, it may not have enough available overhead to really catch itself back up.

Another suggestion would be to upgrade to 4 gig of memory. Memory is the most cost efficient upgrade you can do to a computer, to a point. 2 gig is a bit low, especially for current gen gaming. 4 gig is pretty much the standard these days.

As far as the "perfect storm" scenario, it's entirely possible and not all that uncommon. Software is usually designed to perform on a specific type of hardware and software. That's why a lot of time GPU benchmarks will score card A higher than card B in game 1, but card B higher than card A in game 2.

Edited, Oct 16th 2010 7:59pm by Raolan
#26 Oct 17 2010 at 1:21 AM Rating: Good
Sage
****
5,431 posts

I did check memory usage, and nothing seemed out of the ordinary. Also double checked virtual memory settings.
2 Gigs is not a lot of memory for something like this, I know... When I asked about an upgrade, a friend told me that to go beyond 2 gigs, I would need a specific type of ram, which was going to end up being costly. Something due to the motherboard (Asus A8NE, I believe it is). It supports up to 4gigs, but the ram type is less common now, I think? Perhaps you can clarify on that for me.

All of that aside, what still confuses me is that my friend used this exact PC to play FF14 all through alpha, and all through closed and open beta before sending to me, and he never encountered this issue. You'd think that if it was being caused by some configuration in the system, he would have encountered it long before sending it to me.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
#27 Oct 17 2010 at 3:19 AM Rating: Decent
Scholar
***
2,495 posts
That board is capable of using PC3200, which is a bit old. Since the memory is so dated, it starts becoming a little more pricey because manufacturers stop making it. Newegg has it listed around $40 for a 1 gig stick.

As far as why it wasn't picked up earlier, it's hard to tell without knowing exactly what is causing the issue. When it was downgraded to XP, something may have been corrupted in the install of the OS or the other software. Something in one of the patches since release could be causing a conflict somewhere. The act of physically moving the PC could have caused a problem. Any number of things could be the cause. Without systematically eliminating the variables, it's just a guessing game at this point.

As far as your board is concerned, it's old. Not outdated, just flat out old. You're going to be pushing it to its limits in every sense of the term. Before you drop the money for a new OS and memory upgrade, you might want to seriously consider replacing it.
#28 Oct 17 2010 at 9:19 PM Rating: Good
Sage
****
5,431 posts

Well, the OS change is costing me nothing because it was his original OS in the computer, the one he was using in the first place. Again, I only changed because of the lower ram requirements. Thought that might help.
And, I am unfortunately not upgrading the memory at this time, because I simply can't. Current budget won't allow any more spending on this, as I have done enough on it lately anyway, and have too many things demanding money at the moment to do any more. Honestly, if this doesn't work, that's probably going to be it til next year and/or the PS3 version.

I realize the board is old, but I would like to see it just play this for a while. The whole idea was to use this PC to play the game until the ps3 version came out anyway. I am not much of a PC gamer. In fact, I hate PC gaming (this situation here is a good example of why) for the most part. The occasional FPS is about all I really enjoy, maybe diablo. :P So if I could get this game working consistently as it did for him, that would be enough for me, for now.

If something changed in the game in a patch that broke it for this setup... that's a bummer, but I guess that's just not something I can fix. Anything else, hopefully can be addressed since we know it did work at one time.
____________________________
~Phoenix / Figaro~
--
Little angel go away,
come again some other day.
The devil has my ear today,
I'll never hear a word you say.
This forum is read only
This Forum is Read Only!
Recent Visitors: 15 All times are in CST
Anonymous Guests (15)