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Click and Buy? Follow

#1 Oct 08 2010 at 11:30 AM Rating: Decent
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Is that the name of the company that SE is using to pay for your subscription? I just recently got suspicious activity on my debit card from them. Someone stole my card number and spent $150 from the Netherlands. This is the >only< way this could have happened. The only other person that would have my card info is my gym. I never put my card info on my computer until I signed up for FFXIV. So I say be extremely careful with this risky company.

I was wondering if anyone else had this problem?
#2 Oct 08 2010 at 11:36 AM Rating: Decent
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As clean as you think it may be... Scan your PC if you haven't already...
#3 Oct 08 2010 at 11:37 AM Rating: Default
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Daily I scan with three different things: Malwarebytes, Advanced Systemcare, Norton 360. Never any problems :-/
#4 Oct 08 2010 at 11:41 AM Rating: Good
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Yes, ClickAndBuy is what SE uses.
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#5 Oct 08 2010 at 11:44 AM Rating: Default
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there are thousands of ways to get your info that you wouldnt even think of. Ever eat out? use an ATM? maybe that gym isnt so careful guarding your information? maybe the company your gym uses to process those payments isnt so careful with your information? You are logged into this forum, i could have your IP information right now just for you visiting this website and signing in, i could force more malware down your throat than you can imagine just with that nice 4 octet number. If your flash isnt updated you could be riddled with spyware you dont even know about. Virus scan and spyware scan are not 100%. The long and the short of it is, dont be so quick to point fingers.
#6 Oct 08 2010 at 11:59 AM Rating: Decent
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Yeah, maybe some tall Dutch guy was standing over you while you were signing in at the gym.


Really, rate down? I thought it was funny. Tough crowd, ahem, adjusts collar. Phew, is it warm in here?

Edited, Oct 8th 2010 2:50pm by Kierk
#7 Oct 08 2010 at 12:04 PM Rating: Good
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My brother had his info stolen through a credit union his employer used. In only a few days the guy ran up thousands of dollars on his cards before my brother realized what had happened. You don't need to use the CC to have it stolen. There are many ways it could happen. All you can do is monitor your account often and alert the bank or credit card company immediately if you see any suspicious activity.
#8 Oct 08 2010 at 12:12 PM Rating: Decent
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You don't sign into the gym. You scan a card and go lol. I've been with them 6 years and it automatically comes out of my account. Why all the sudden would they ***** up that bad.

Also all the malware and spyware in the world wouldn't get my debit card info because I don't use it on any computer. Until FFXIV. So yes, I'm going to go ahead and point the finger in that direction. When I eat out I use cash lol. If it was a ATM then my bank would be even more suspicious because there would be thousands of people with this same problem as me and they would pick up on it fast. Just like most banks.

Also I remember someone posting about this on Sept 22. The release day. He was talking about his extremely bad day about the updater and then to top it off he all the sudden got suspicious activity on his account right after he just signed up for clickandbuy. (Probably a few hours later) So again that leads me to also point the finger at them.

Quote:
i could have your IP information right now just for you visiting this website and signing in, i could force more malware down your throat than you can imagine just with that nice 4 octet number


I don't know if you were wanting a cookie or a pat on the back or what?
#9 Oct 08 2010 at 12:19 PM Rating: Good
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Quote:
You are logged into this forum, i could have your IP information right now just for you visiting this website and signing in, i could force more malware down your throat than you can imagine just with that nice 4 octet number.



No you can't. I actually dare you to try.
#10 Oct 08 2010 at 12:23 PM Rating: Default
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i am pointing out how cute and naive it is that you think that just because you signed up for a service within the last 2 weeks that this MUST be the immediate culprit.

Additionally if you dont understand why someone having your IP address is an important factor in any of this you obviously have a very skewed understanding of just how much remote software can be pushed into a system.

On a side note, **** someone with an rfid reader could have swabbed your **** where you keep your wallet when you werent looking.
#11 Oct 08 2010 at 12:25 PM Rating: Default
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I'm not here to threaten anyone or do anything illegal psycho, it was a to prove a point. If you are trying to brag about how secure your system is, i might point out to you that folks like you are a minority.
#12 Oct 08 2010 at 12:34 PM Rating: Good
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Naive? No. The person obviously has some savvy equipment. He didn't use my card for online purchases. He used it at a Shell station and Mcdonalds. So my guess is he actually has a physical card. I'm not the brightest in the bush when it comes to computer related things and won't act like it, but it seems to me that it would take some time to take someones info then transfer to their own card that they have. Or blank card. I don't know. So yes, I would say after about two weeks these people would have the means to do what they did.

My question to you. Which is off the subject completely, Nitrostorm, is do you feel like manly or something because you say you can do all the things you said? Pretty easy stealing info off a computer from someone, but do you have the balls to grab a wallet out of someones pocket as their looking at you?

Edit: DID You not read my post what so ever? Original post? You show me in there where I was bragging about my system being extremely safe. In no way is any computer safe. I simply stated I run the proper tests daily. Never have a problem.

Edited, Oct 8th 2010 1:36pm by Slapaho
#13 Oct 08 2010 at 12:36 PM Rating: Excellent
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I'll be honest - I'm not all that thrilled with this click buy service SE decided to go with. I am in the process of fighting with them over canceling my account - because they require it in writing. Email isn't good enough, even if it's from the account you opened it with. They want a Fax or a written letter. Well they keep telling me they aren't getting my faxes, even though I know **** well they are going through. I can't just remove my card information, either. Nope - they keep that.

I don't know what I am going to do. I'm not going to deal with this click buy nonsense again if the issues in FFXIV are addressed, so I guess it's more hoops to buy Crysta with paypal. The whole thing is turning out to be a nightmare for me.

Well, at least Paypal lets you cancel the account from within the account.

I really don't like this click buy service at all. I wouldn't be surprised to hear they were compromised.
#14 Oct 08 2010 at 12:41 PM Rating: Good
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This thread is being derailed something fierce.

If the culprit actually has a physical copy of the card, then that means all he would have had to do is program your information into a dummy card.

This is actually quite common, though I do not think that ClickandBuy is the one to look at here.

Usually this is a result of viruses or keyloggers.

Whether you scan with three programs daily, you have to keep in mind that computer viruses are like real viruses, just when you think you got the cure for one, a new one pops that's immune to the vaccine.

It's happened to me before, but usually your bank should have a counter-measure to protect you from card theft.

If not, I would think about changing banks.

Also, usually companies that are compromised have a back up plan so you don't come out ******** the pooch.

-Saba

Edited, Oct 8th 2010 2:44pm by GunslingerXVI
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#15 Oct 08 2010 at 12:42 PM Rating: Decent
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I hear you. Well they can keep my card information all they want because that card that they have is completely canceled. So I won't have the problem you're having, thank God lol. They'll still have all my info but won't have my money lol. Kinda jacked up they won't allow you to just e-mail though >_>
#16 Oct 08 2010 at 12:45 PM Rating: Decent
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Thanks Saba. Yeah they called me as soon as they saw payments coming from another country. They canceled it immediately.

I was just wondering if there were others that were having some issues as well.
#17 Oct 08 2010 at 12:46 PM Rating: Decent
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This is why I use reloadable mastercards for gaming. Comes with secure code, 80/year in fees, but asshats can't get more than 20-30 a month from me. ^^

I signed up for their crap service, but beyond the initial $3-4 they won't get another penny.
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#18 Oct 08 2010 at 12:48 PM Rating: Good
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Slapaho wrote:
Thanks Saba. Yeah they called me as soon as they saw payments coming from another country. They canceled it immediately.

I was just wondering if there were others that were having some issues as well.


If I notice anything fishy, I'll be sure to get the sushi knife out.

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#19 Oct 08 2010 at 12:50 PM Rating: Good
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Torrence wrote:
I'll be honest - I'm not all that thrilled with this click buy service SE decided to go with. I am in the process of fighting with them over canceling my account - because they require it in writing. Email isn't good enough, even if it's from the account you opened it with. They want a Fax or a written letter. Well they keep telling me they aren't getting my faxes, even though I know **** well they are going through. I can't just remove my card information, either. Nope - they keep that.

I don't know what I am going to do. I'm not going to deal with this click buy nonsense again if the issues in FFXIV are addressed, so I guess it's more hoops to buy Crysta with paypal. The whole thing is turning out to be a nightmare for me.

Well, at least Paypal lets you cancel the account from within the account.

I really don't like this click buy service at all. I wouldn't be surprised to hear they were compromised.


My advice, as inconvenient it may be, is to get a new card and invalidate the card# you gave them. I've had to do that a number of times cause of the darn strip failing and believe me it definitely stops all those auto-charges.

Glad they didn't like my card even with VBV, cause PayPal was more than willing to accept my business.
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#20 Oct 08 2010 at 12:50 PM Rating: Decent
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i was responding to psychoholik about the secure system, and it takes all of 30 seconds to transfer your rfid information to a blank card.

and i repeat myself, i wasnt threatening you, i was pointing out that there are a large majority of people out there with advanced "computer knowhow" that can do horrible things to you with just a little bit of easy to acquire information. I'm not asking for a bit of thanks or an award but you should be glad that a complete stranger is taking the time to educate you a little bit about just how vulnerable the average computer user is.

Personally click and buy doesnt bother me, but i agree that SE should just bite the bullet and hire a god **** billing department.

I will check my bank balance daily to make sure nothing fishy is going on and go about my day while i patiantly wait for SE to add more content and fix the bugs that should have been resolved during closed beta.
#21 Oct 08 2010 at 1:11 PM Rating: Decent
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Quote:
I'll be honest - I'm not all that thrilled with this click buy service SE decided to go with. I am in the process of fighting with them over canceling my account - because they require it in writing. Email isn't good enough, even if it's from the account you opened it with. They want a Fax or a written letter. Well they keep telling me they aren't getting my faxes, even though I know **** well they are going through. I can't just remove my card information, either. Nope - they keep that.



**** Torrence, this does not sound right. I'm no lawyer but it doesn't sound legal either. I would call the better business bureau or your local news station or something.
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