There have been major complaints about FFXIV since its release and there may be a hidden reason why. It seems SE has been working on a new MMORPG (and one much closer to thier heart)!!!!! This MMO is called Wakfu.
This is based off another short series of games called Dofus.
Since starting work on their new opus along with Ankama Studio, they have devoted every man hour to make sure their team of dofuses (as they lovingly refer to them as) are working nonstop on this turn based MMO and pushing all other MMOs (FFXIV primarily) off to the side.
This has great potential of cource since SE decision making skills and mechanics fit perfectly with Dofus. It also has the potential to become big for a turn based French MMORPG. Because of the expected major success of this venture, Squareenix has been thinking of possibly changing their name to either Dofus-enix or Square-Dofus. This made me so excited that I wanted to sell my copy of FFXIV, but someone told me it needs to be repaired to 100% first and I don't have the required "pile of crap" needed to perform the repairs.
So in summary: SE released FFXIV the way it is now because of the new Dofus nature of the company.
All kidding aside, no matter how bad it may look now for FFXIV....I still have a sliver of hope SE will iron out the major issues and make FFXIV into a game to be proud of!