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FFXIV not working problem.Follow

#1 Oct 12 2010 at 4:23 AM Rating: Decent
Im a huge computer noob but heres my spec is it good enough? and if not what do i need to upgrade



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
Number of Processors Logical Core Count 4 Physical Core Count 4
BIOS Phoenix - AwardBIOS v6.00PG
Language English (Regional Setting: English)
Physical Memory 3317.180MB
Virtual Memory 2047.875MB
Page File 6632.504MB
Storage C:\ Hard Disk Drive Total Disk Space 288.812GB Free Disk Space 208.253GB
DirectX Version DirectX 11
Graphic Device(s) Intel(R) G33/G31 Express Chipset Family
+Device \\.\DISPLAY1
+Chip Intel(R) GMA 3100
+Maker Intel Corporation
+Video Memory 0.000 MB
+Shared Video Memory 192.000 MB
+DAC Type Internal
+Display Mode 1280 x 1024 (32 bit) (60Hz)
+Driver igdumd64.dll,igdumdx32
+Driver Version 8.14.0010.1930
+Driver Date 23/09/2009 19:22:58
+Driver Language English
+Vertex Shader 2.0
+Pixel Shader 0.0
+Vertex Texture Not Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {16B5F0C4-B95E-4119-AD4E-7104C2787B2F}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5911
+Driver Language English
+Driver Date 05/08/2009 17:46:38
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {BEF468F2-55EE-43C7-9D16-088D3C8084D6}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5911
+Driver Language English
+Driver Date 05/08/2009 17:46:38
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0


____________________________
Random Quote : Eika your a crazy *** TP machine....
#2 Oct 12 2010 at 7:11 AM Rating: Decent
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1,151 posts
This means you can't play

Graphic Device(s) Intel(R) G33/G31 Express Chipset Family
+Device \\.\DISPLAY1
+Chip Intel(R) GMA 3100
+Maker Intel Corporation
+Video Memory 0.000 MB

Is you computer a desktop or laptop? If it is a desktop you need to upgrade your video card and probably your power supply. If it is a laptop don't bother trying.
#3 Oct 12 2010 at 7:54 AM Rating: Decent
2 posts
FFXIV doesn't work aswell, what could be wrong? this is a desktop.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 09/09/09 11:06:37 Ver: 08.00.15
Language Nederlands (Landinstelling: Nederlands)
Physical Memory 6134.988MB
Virtual Memory 2047.875MB
Page File 12268.125MB
Storage C:\ Hard Disk Drive Total Disk Space 455.706GB Free Disk Space 387.792GB
Storage D:\ Hard Disk Drive Total Disk Space 931.510GB Free Disk Space 904.115GB
Storage E:\ Hard Disk Drive Total Disk Space 455.707GB Free Disk Space 455.605GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 5850
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x6899)
+Maker ATI Technologies Inc.
+Video Memory 1012.703 MB
+Shared Video Memory 2811.494 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.14.0010.0716
+Driver Date 18/11/2009 7:18:18
+Driver Language Engels
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {8D34FE40-5A85-46D4-BA0E-5086168CE2CE}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5969
+Driver Language Engels
+Driver Date 28/10/2009 5:40:58
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Muis
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Toetsenbord
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {F7889430-D65D-11DF-8001444553540000}
+Name USB Gaming Mouse
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F78FC020-D65D-11DF-8002444553540000}
+Name USB Gaming Mouse
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F78FC020-D65D-11DF-8003444553540000}
+Name Gaming Keyboard
+Notes Axis 0 Button 7 Field of View 0
Input Device(s) {F7947B10-D65D-11DF-8004444553540000}
+Name Gaming Keyboard
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F7947B10-D65D-11DF-8005444553540000}
+Name G11 Keyboard
+Notes Axis 0 Button 0 Field of View 0
#4 Oct 12 2010 at 8:08 AM Rating: Good
**
317 posts
Trygorn wrote:
FFXIV doesn't work aswell, what could be wrong? this is a desktop.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 09/09/09 11:06:37 Ver: 08.00.15
Language Nederlands (Landinstelling: Nederlands)
Physical Memory 6134.988MB
Virtual Memory 2047.875MB
Page File 12268.125MB
Storage C:\ Hard Disk Drive Total Disk Space 455.706GB Free Disk Space 387.792GB
Storage D:\ Hard Disk Drive Total Disk Space 931.510GB Free Disk Space 904.115GB
Storage E:\ Hard Disk Drive Total Disk Space 455.707GB Free Disk Space 455.605GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 5850
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x6899)
+Maker ATI Technologies Inc.
+Video Memory 1012.703 MB
+Shared Video Memory 2811.494 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.14.0010.0716
+Driver Date 18/11/2009 7:18:18
+Driver Language Engels
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {8D34FE40-5A85-46D4-BA0E-5086168CE2CE}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5969
+Driver Language Engels
+Driver Date 28/10/2009 5:40:58
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Muis
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Toetsenbord
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {F7889430-D65D-11DF-8001444553540000}
+Name USB Gaming Mouse
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F78FC020-D65D-11DF-8002444553540000}
+Name USB Gaming Mouse
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F78FC020-D65D-11DF-8003444553540000}
+Name Gaming Keyboard
+Notes Axis 0 Button 7 Field of View 0
Input Device(s) {F7947B10-D65D-11DF-8004444553540000}
+Name Gaming Keyboard
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {F7947B10-D65D-11DF-8005444553540000}
+Name G11 Keyboard
+Notes Axis 0 Button 0 Field of View 0



Define Works, with this computer it should run fine.
____________________________
Caaaaaaaaaaaaaaarl

Carl - "Shhhh, do you hear that? That is the sound of forgiveness."
"That is the sound of people drowning Carl."
Carl - "That is what forgiveness sounds like, screaming and then silence."
#5 Oct 12 2010 at 8:38 AM Rating: Decent
2 posts
Well when I want to open FFXIV, I get this error: FFXIV doesn't work anymore, trying to find a solution, stopped working, when we find a solution we will let you know

something like that
#6 Oct 12 2010 at 8:56 AM Rating: Decent
Scholar
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1,431 posts
Quote:
Graphic Device(s) ATI Radeon HD 5850
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x6899)
+Maker ATI Technologies Inc.
+Video Memory 1012.703 MB
+Shared Video Memory 2811.494 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.14.0010.0716
+Driver Date 18/11/2009 7:18:18


You need CCC version 10 to run FFXIV.
Download the installer here and you'll be fine http://support.amd.com/us/gpudownload/Pages/index.aspx


Edited, Oct 12th 2010 10:57am by sideways
#7 Oct 12 2010 at 8:58 AM Rating: Good
**
317 posts
Trygorn wrote:
Well when I want to open FFXIV, I get this error: FFXIV doesn't work anymore, trying to find a solution, stopped working, when we find a solution we will let you know

something like that


Go to Control Panel and open up Administrative tools and open Event Log. Look in there under Software Logs for FFXIV and it should provide more information.
____________________________
Caaaaaaaaaaaaaaarl

Carl - "Shhhh, do you hear that? That is the sound of forgiveness."
"That is the sound of people drowning Carl."
Carl - "That is what forgiveness sounds like, screaming and then silence."
#8 Oct 12 2010 at 9:42 AM Rating: Decent
Scholar
***
1,151 posts
TRygorn your video and audio drivers are from 2009. Please update both and try again
#9 Oct 13 2010 at 6:25 PM Rating: Decent
nyopo wrote:
This means you can't play

Graphic Device(s) Intel(R) G33/G31 Express Chipset Family
+Device \\.\DISPLAY1
+Chip Intel(R) GMA 3100
+Maker Intel Corporation
+Video Memory 0.000 MB

Is you computer a desktop or laptop? If it is a desktop you need to upgrade your video card and probably your power supply. If it is a laptop don't bother trying.


much appreciated. It's a desktop. Will buy a new graphics card asap. usually anything with family in it is ***** anyway haha :D
____________________________
Random Quote : Eika your a crazy *** TP machine....
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