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Are Japanese player getting random suspensions too?Follow

#1 Oct 13 2010 at 9:54 PM Rating: Good
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so i've been seeing -tons- of threads from people getting banned for no reason at all.

And unsurprisingly SE doesn't really give them a detailed reason why, and makes it nearly impossible to contact customer service and solve their problems (nothing new here).

So are Japanese players having these same issues? And has anyone found out why they have been occurring? I mean its disappointing when you log onto a board and see 100 complaints, but even more disappointing when people are getting mass-banned after 2 weeks.

I'm a bit freaked out about it since im a level 28 marauder 22 wood, 17 botany and 35 phys. I don't want to invest a bunch of time into a game that i could be randomly banned/suspended from at any time.
#2thehellfire, Posted: Oct 13 2010 at 11:23 PM, Rating: Sub-Default, (Expand Post) Noone is getting random suspensions. They are the peeps who didnt turn themselves in for exploiting CON. They shouldnt have cheated, and good riddance.
#3 Oct 14 2010 at 12:08 AM Rating: Default
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Yep. Don't believe everything you read in a forum. You never know what motives /
background the writer has. Most of those complaining have a suspiciously low post count.
#4 Oct 14 2010 at 12:25 AM Rating: Good
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Rinsui wrote:
Yep. Don't believe everything you read in a forum. You never know what motives /
background the writer has. Most of those complaining have a suspiciously low post count.
^This.

Rinsui, I have a question for you.

I was trying to play with the Japanese interface and found the language a bit... well a bit odd to say the least.

I don't have that great Japanese skills but I heard my wife complaining about this too, did you notice any problem with the game language?

I heard the rumors about SE hiring some not-so-skilled-in-Japanese-writers (mostly Chinese I believe) and I was wondering if it had any impact for native speakers, specially because of my skill is not enough to tell and because a man's better half is susceptible to overreact in... certain conditions.

Ken

Edited, Oct 14th 2010 7:19am by kenage
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#5 Oct 14 2010 at 12:37 AM Rating: Good
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Well, as usual SE was trying hard to use the most stupidly uncommon characters they could dig
up in some century-old history books. Part of it was "corrected" (dumbed down) in a patch the
west possibly never heard about two weeks ago. For example, there was a THM ability called
"棘荊" (now named simply "トーメント"/Torment) which more than half of the Japanese (!) playerbase
didn't know how to pronounce. Funny to hear, not so funny when you are trying to set up a macro...

#6 Oct 14 2010 at 12:57 AM Rating: Good
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from what i have read, the posters on here getting banned, did nothing wrong. ya some did, but still it should be a warning not a perma back and no heads up then give no info on why they did it. that is just terrible business......but then again im not surprised when i see the products they are producing
#7 Oct 14 2010 at 1:02 AM Rating: Decent
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The problem is the "from what I've heard".

I remember there was a very similar thread in the FFXI forum about 3 months ago.
A guy and his wife getting banned "for no reason".

The thread went on and on for 3 pages, until finally the OP let slip that he had
failed to pay his monthly fee once, and ordered his bank to transfer back the
money he had already paid.

That's the problem with telling the honest from the guilty.
The guilty rarely pledge guilty unless their guilt is proven.
#8 Oct 14 2010 at 1:32 AM Rating: Decent
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see and there is a problem, if he just missed a monthly payment, then why not charge him for his missed payment, or how about not let him play until he has payed? not perma ban him.
#9 Oct 14 2010 at 1:38 AM Rating: Decent
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He tried to book back the money he had already paid.
Steal it back, if you will so.
#10 Oct 14 2010 at 1:51 AM Rating: Default
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I agree, doubt the "Innocent" get banned.

Each account that gets banned is individually evaluated. I know, I do a similar job at a College. I setup a email filter and it picked out students who were swearing and some legit emails. But I manually checked each person it detected as voilaters and gave them a boot.

Some claimed they were innocent and although I do actually give reasons why they are banned. Maybe SE should too.

I have setup a name and shame site which is kept uptodate of voilaters ;)
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#11 Oct 14 2010 at 1:55 AM Rating: Decent
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but then why with this banning thing going on are people not getting reason why they are being banned? are they just going so far out of there way to make this game look bad.....*SE already has done that job quite well*
#12 Oct 14 2010 at 2:05 AM Rating: Decent
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Well, yes. Frustration -> griefing is pretty common.
Although the latter half of your statement is true as well.
SE sure made it easy to get frustrated ^.^/
#13 Oct 14 2010 at 2:09 AM Rating: Excellent
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Eh, personally I don't assume that somebody is lying when they say that they didn't commit a bannable offense. Innocent until proven guilty and all that. I'm sure that many do lie (or are truthfully unaware of an offense that they did actually commit). But SE is a big, widespread company, managing a large and diverse population of gamers that they've got no physical contact with. It's pretty darn easy for mistakes to happen. A digit changed here, the wrong form used there, those kind of things.

I'm sure that misguided bannings will happen from time to time, so I'm inclined to start out believing those who claim it happened to them. If it later turns out I was wrong to believe them, then so be it. I would like to see SE be more willing to reconsider their bans if a customer takes issue with them.

Better to not ban 10 actual cheaters, then to wrongly ban 1 innocent one, I say. Whenever in doubt, err on the side of unbanning a customer who takes issue with his ban.

Edited, Oct 14th 2010 4:11am by Eske
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#14 Oct 14 2010 at 2:16 AM Rating: Default
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Azurymber wrote:
so i've been seeing -tons- of threads from people getting banned for no reason at all.

And unsurprisingly SE doesn't really give them a detailed reason why, and makes it nearly impossible to contact customer service and solve their problems (nothing new here).

So are Japanese players having these same issues? And has anyone found out why they have been occurring?


Honestly, I have no idea.
#15 Oct 14 2010 at 2:36 AM Rating: Good
I had to buy 3 games of FFXI back when I played. I was banned 2x for no reason...or at least no reason I could get out of SE-support. I never cheat, and I disdain people who take the 'easier' route when they are just cheating themselves from the game dynamic/experience. When we had knowledge of people buying Gil in my LS...we booted said player immediately.

SE is NOT infallible, and the hate I see in people responding to people who post saying they were banned and have no idea why makes me think of the curse: "May you live in interesting times..." Maybe if you had something more pressing to do that engaged your focus, you would have less time to spend deriding others.

One can only speculate...
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#16 Oct 14 2010 at 5:06 AM Rating: Good
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Squeenix does it the other way, they would rather ban 10 innocents to nail one cheater.
#17 Oct 14 2010 at 6:42 AM Rating: Decent
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Quote:
Noone is getting random suspensions. They are the peeps who didnt turn themselves in for exploiting CON. They shouldnt have cheated, and good riddance.


Yup its their fault for SE not coding fatigue to occure under leve's. Shame on those people who only played a game they did not programm shhhaaaammmmmmee
#18 Oct 14 2010 at 7:29 AM Rating: Decent
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xthunderblazex wrote:
Squeenix does it the other way, they would rather ban 10 innocents to nail one cheater.


Yea...that's a good business model.

People ***** about cheaters and want them gone, so SE warns the cheaters to stop cheating. They don't stop or turn themselves in...so they get banned. The poster then tells stories of the SE empire not lifting the ban...and the tear drops start to fall...

I think I've read that story before.

Sure SE may make some mistakes...but that's going to happen in a new game.

As soon I see posters on this board with good reputations and pitch counts getting banned...I'm going to assum e most are not exactly telling the whole truth about why they cannot play anymore.

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#19 Oct 14 2010 at 7:45 AM Rating: Excellent
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The first time I saw a round of posts for FFXI from people claiming to be banned for nothing, I thought they must have done something they weren't talking about. The second, third, and fourth times, I started to think the problem was on the other end. Now, I have no trouble believing SE is accidentally banning innocent people, refusing to give them a reason, and refusing to correct the problem or even look into it.
#20 Oct 14 2010 at 8:09 AM Rating: Excellent
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I find it a little odd that everyone's willing to admit that all these other parts of the game could use improvement, but the thought that the banning system could be imperfect is a bridge too far? A lot of this could be solved if SE would tell you why they banned/suspended you. Leaving people in the dark like that leaves room for questions.
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#21 Oct 14 2010 at 8:33 AM Rating: Default
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The Glorious DeadlyLust wrote:
I find it a little odd that everyone's willing to admit that all these other parts of the game could use improvement, but the thought that the banning system could be imperfect is a bridge too far? A lot of this could be solved if SE would tell you why they banned/suspended you. Leaving people in the dark like that leaves room for questions.


I think the point that some people are getting it is that is part of these posters lies.
They just dont want to tell you why so you will feel bad for them and they can put more negative spin on the game.
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#22 Oct 14 2010 at 8:40 AM Rating: Good
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I believe these accounts have been hacked by RMT. This is what happened to my brother (who is playing on my buddy pass), he logged in to find his character deleted and replaced with a spam bot. Though he noticed before he was banned and reported it.

The other thread did mention the reason they were banned was for RMT activity, so I'm assuming the same this happened to them as well.

Edited, Oct 14th 2010 10:40am by g2ds
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#23 Oct 14 2010 at 8:50 AM Rating: Default
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Most cheaters are impatient and childish. What do children do when mommy and daddy take away their toys for misbehaving? They throw a fit and try to get as much attention as possible. An innocent person who gets banned doesn't make threads on random forums calling players to arms to cancel their accounts. You'll notice these ban threads rarely (if any of them have at all) supply their char and server name.

Why do you think a person claiming they were banned unjustly wouldn't want us to be able to look up their characters on the lodestone? Why do you think these people who make these posts have low post counts and disappear from the forum once they get the desired result: hundreds denouncing SE for being horrible people.
#24 Oct 14 2010 at 8:54 AM Rating: Good
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They came first for the RMT,
and I didn't speak up because I wasn't a RMT.

Then they came for the botters,
and I didn't speak up because I wasn't a botter.

Then they came for me
and by that time no one was left to speak up.
#25 Oct 14 2010 at 9:09 AM Rating: Default
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OnyxFFXI wrote:
They came first for the RMT,
and I didn't speak up because I wasn't a RMT.

Then they came for the botters,
and I didn't speak up because I wasn't a botter.

Then they came for me
and by that time no one was left to speak up.


Seriously? There's a big difference between government and an MMO. For one thing, you can stop using a company's products if you dislike them. This post is an insult to Martin Niemöller.

The internet is a very different social system, and the sooner people start realizing that, the better off we'll be. In the real world it isn't easy to change your face, and the consequences of crying wolf are very real. Those consequences don't exist online. There is nothing preventing one person from making 40 accounts and making it look like a crime is being perpetrated upon hundreds. People do this all the time, because it's amusing to them to watch the storm.
#26 Oct 14 2010 at 9:16 AM Rating: Good
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LDSkinny wrote:
OnyxFFXI wrote:
They came first for the RMT,
and I didn't speak up because I wasn't a RMT.

Then they came for the botters,
and I didn't speak up because I wasn't a botter.

Then they came for me
and by that time no one was left to speak up.


Seriously? There's a big difference between government and an MMO. For one thing, you can stop using a company's products if you dislike them. This post is an insult to Martin Niemöller.

The internet is a very different social system, and the sooner people start realizing that, the better off we'll be. In the real world it isn't easy to change your face, and the consequences of crying wolf are very real. Those consequences don't exist online. There is nothing preventing one person from making 40 accounts and making it look like a crime is being perpetrated upon hundreds. People do this all the time, because it's amusing to them to watch the storm.


You know it was tongue in cheek, right?
#27 Oct 14 2010 at 9:20 AM Rating: Default
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OnyxFFXI wrote:
You know it was tongue in cheek, right?


Considering the emotion that quote is intended to invoke, it's hard to tell. Especially in the context of this thread.
#28 Oct 14 2010 at 11:07 AM Rating: Good
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I understand people think that there are a lot of liars, but honestly, its a lot of people getting banned for something they don't know about, it's obviously not the billing, and some of the people have barely played and didn't have jobs past rank 10. It's also not just on this board, but on many different ones, and many different people. So it seems SE has a problem with -something-. Id understand 1 or 2 posts may be by liars, but when you have 20+ people all claiming they had the same problems not only is it disheartening, but it turns off anyone interested in buying the game. I mean if you went to a game forum to ask if the games worth buying and half the threads are "i was banned the day i bought the game and don't know why", would you really risk buying it?
#29 Oct 14 2010 at 11:49 AM Rating: Good
Azurymber wrote:
I understand people think that there are a lot of liars, but honestly, its a lot of people getting banned for something they don't know about, it's obviously not the billing, and some of the people have barely played and didn't have jobs past rank 10. It's also not just on this board, but on many different ones, and many different people. So it seems SE has a problem with -something-. Id understand 1 or 2 posts may be by liars, but when you have 20+ people all claiming they had the same problems not only is it disheartening, but it turns off anyone interested in buying the game. I mean if you went to a game forum to ask if the games worth buying and half the threads are "i was banned the day i bought the game and don't know why", would you really risk buying it?



Off the top of my head?

NOPE...

(In fact, I kinda wish I was psychic...would have saved me almost $80.00)

Edited, Oct 14th 2010 1:49pm by PrometheusUnbound
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#30 Oct 14 2010 at 1:53 PM Rating: Good
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Too much fan boyism - I personally know a few people that got banned that had only just installed and logged on once - thats right - a FEW of the handful people i know that actually want to try to enjoy this game , got banned while not even online with the keyring security thing attached to their account so they didnt get hacked by RMT dealers - and told when they contacted customer service that they would have to lodge a ticket in game to contact a gm to ask why they got banned - shoddy as ****
#31 Oct 14 2010 at 2:47 PM Rating: Decent
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Silvarus wrote:
Too much fan boyism - I personally know a few people that got banned that had only just installed and logged on once - thats right - a FEW of the handful people i know that actually want to try to enjoy this game , got banned while not even online with the keyring security thing attached to their account so they didnt get hacked by RMT dealers - and told when they contacted customer service that they would have to lodge a ticket in game to contact a gm to ask why they got banned - shoddy as ****


In another thread you said it was 2 friends...now its a FEW(capitalized to show expression). Your story seems to be growing? hehe




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#32 Oct 14 2010 at 2:50 PM Rating: Decent
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For what it is worth, the 11 or so LS friends who got FFXI none of them got random banned yet.
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#33 Oct 14 2010 at 2:59 PM Rating: Decent
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Simool wrote:
Silvarus wrote:
Too much fan boyism - I personally know a few people that got banned that had only just installed and logged on once - thats right - a FEW of the handful people i know that actually want to try to enjoy this game , got banned while not even online with the keyring security thing attached to their account so they didnt get hacked by RMT dealers - and told when they contacted customer service that they would have to lodge a ticket in game to contact a gm to ask why they got banned - shoddy as ****


In another thread you said it was 2 friends...now its a FEW(capitalized to show expression). Your story seems to be growing? hehe









er - a few is two or more to me.
Also its 2/6 people i play with so thats like one third? dont even know why i used caps.

few
- 4 dictionary results
few
   /fyu/ Show Spelled [fyoo] Show IPA adjective, -er, -est, noun, pronoun
–adjective
1.
not many but more than one: Few artists live luxuriously.
–noun
2.
( used with a plural verb ) a small number or amount: Send me a few.
3.
the few, a special, limited number; the minority: That music appeals to the few.


Edited, Oct 14th 2010 5:00pm by Silvarus
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