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Technical Question. Follow

#1 Oct 14 2010 at 7:40 PM Rating: Decent
5 posts
Hello ZAM. I have just bought XIV tonight and it installed ok. I clicked on the icon to start the patching and i get a pop up saying windows has stopped working. i have uninstalled and tried 3 times now and it keeps happening. This is happening on my lap top, my desk top had no issues. Im using the ASUS G73 with windows 7. i know its not the system specs since its one of the best gaming lap tops out, any help would be really great. I looked and couldnt find any threads about this so forgive me if its been answered already. Thanks for your time.
#2 Oct 14 2010 at 7:47 PM Rating: Decent
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Did you install DirectX 9 on your laptop? and PhysicX?

[Edit]
Not sure if FFXIV already installs those, I have them installed before I installed FFXIV

Edited, Oct 14th 2010 6:48pm by JamesX
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#3 Oct 14 2010 at 8:08 PM Rating: Decent
5 posts
The first thing the game did was install direct x. i have never heard of the other thing.
#4 Oct 14 2010 at 8:14 PM Rating: Default
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696 posts
Gonna have to post crash report from event viewer.
#5 Oct 14 2010 at 8:33 PM Rating: Decent
5 posts
Sorry but what do you mean by crash report? it just says "Final Fantasy has stopped working" then it checks for a solution for a minute but never finds one. I feel like im missing something very obvious lol
#6 Oct 14 2010 at 8:45 PM Rating: Default
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696 posts
when it crashes like that it posts a log in your event viewer that will have a fault module. You need to post that here. Instructions on how to find events can be found on google. Since its a g73 im assuming you have a ATI card. so that means your fault module is probably : Faulting module name: atiumdag.dll which means you need to peruse this thread for an answer. http://ffxiv.zam.com/forum.html?game=268&mid=1285119405158033449&page=1&howmany=50

Other faults You would just have to post up and maybe some help can be found. "Stopped Working" could literally mean a million things. TONS of people with laptops have been having the Atiumdag fault tho with ati cards and msvcrt.dll faults with nvidia. Commn problem there.
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