I don't think I'll ever get the "sh*ttin' up" hatred some are expressing.
For those who've played XI, SE's official feedback options were rather laughable in terms of productivity. Many cynically felt it just went straight to the recycle bin given how little frequently complained about issues changed over time. To this day, a lot still exist where "fixes" basically came via abandoning content for the next shiny that'd later be forgotten again a year later.
Even with a dedicated forum section, we're left to blind faith on SE's plucking of legitimate beefs without actual conversation. Whether here or in feedback, however, opinions will vary based on what are problems and what aren't. I've never felt that particular form of ********** productive. It's usually the "not a problem" types instigating for whatever antagonistic reason under the assumption they know better. On the other hand, some people don't quite know how to put their issues to words, so more expansive discourse can help solidify their stance, or possibly come to terms with why something may be the way it is outside of the usual "MMOs are time sinks!" tripe some try to justify of the genre's shortcomings.
That said, the collective communication, no matter how concise, superfluous, poorly worded, whiny, or <insert hateful adjective> is still useful in the right hands. SE should be paying people to be these "right hands" and the end result shouldn't be ignorance from either party. While vocal minorities can be annoying with their assertion, there's a fine line between them and an otherwise silent majority finally "having enough" as they say. Some people are AFRAID to speak out because of trolls or they're not confident in their opinions. I know I've lost track of compliments I've received publicly, via PMs, and even in XI from people who played on Fairy when I managed to successfully put their thoughts to words. Ideally, if an individual's motivation behind an idea or gripe is to, in turn, make the game better for the whole, then it should never be considered inherently bad. Of course, that's not a free ride for stupidity, either, which is where the fun of forum discourse can refine things. Blindly mailing SE lacks that.
Otherwise, if you find you don't like the direction a thread is going? Well, click back and pick another. Or maybe play the game if it's worth playing to you. I dunno. I'm sure I don't need to point out the hypocrisy in ******** about *********
Edited, Oct 16th 2010 10:58am by Seriha
Violence good. **** bad. Yay America.