Forum Settings
       
This Forum is Read Only

who else got charged full price ffxi no ffxiv discountFollow

#1 Oct 23 2010 at 7:54 PM Rating: Decent
**
519 posts
going thru my bank statement i got charged full price for ffxi ALSO instead of them charging on the fist i was charged on the 22nd aka i lost a week

WHY THE **** WAS I CHARGED FOR FFXI FULL PRICE A WEEK AND A HALF EARLY.. sorry sorry im raging cause i didnt count on that and i overdrafted myself and with 25$ daily charges and payday not til tuesday this "little mix up" is litteraly breaking the bank for me

where in the tos did it say that we would be charged for ffxi at full price and a week and a half early shouldnt ffxi be charged on the 1st of next month i mean i was allready charged on the first of this month!!!
____________________________
FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from
[ffxivsig]1780599[/ffxivsig]
#2 Oct 23 2010 at 8:00 PM Rating: Excellent
*
228 posts
Galkaholics wrote:
going thru my bank statement i got charged full price for ffxi ALSO instead of them charging on the fist i was charged on the 22nd aka i lost a week

WHY THE **** WAS I CHARGED FOR FFXI FULL PRICE A WEEK AND A HALF EARLY.. sorry sorry im raging cause i didnt count on that and i overdrafted myself and with 25$ daily charges and payday not til tuesday this "little mix up" is litteraly breaking the bank for me

where in the tos did it say that we would be charged for ffxi at full price and a week and a half early shouldnt ffxi be charged on the 1st of next month i mean i was allready charged on the first of this month!!!



Sadly, SE is somewhat notorious for their rather iffy billing practices. There were a rash of people, including a couple friends of mine, back in XI that got double and triple billed for the same playtime period. I think I remember reading on here about a poor ******* that got billed six times.

Anyway, I'm not to sure how the discount is supposed to work, my theory was that it doesn't kick in until you've actively payed for a XIV account (not just the free trial) but I could be wrong. Unfortunately, unless someone more knowledgeable can come in here and help, the only thing I can offer is to contact CS =/

Good luck.
____________________________
Quote:
Pikko wrote:
Quote:
sideways wrote: (really Pikko?)

Oh go stuff that thread up your ***. Did you even READ that post?
[...]
I mean, excuuuuse me for trying to make people PLAY NICE.


^ Second best forum mod smack down *ever*.
#3 Oct 23 2010 at 8:04 PM Rating: Excellent
****
7,106 posts
There's a thread about the discount on the main page already. You don't get a discount on the FFXI subscription fee until you're actually paying the FFXIV subscription fee. It says so clearly in the terms of the deal.

Edited, Oct 23rd 2010 10:04pm by Caesura
#4 Oct 23 2010 at 8:29 PM Rating: Good
Sage
*
155 posts
Caesura wrote:
There's a thread about the discount on the main page already. You don't get a discount on the FFXI subscription fee until you're actually paying the FFXIV subscription fee. It says so clearly in the terms of the deal.

Edited, Oct 23rd 2010 10:04pm by Caesura

^this
as for why you were billed early, I assuming it is because you link the accounts so now you are to be billed for xi and xiv together and so they yore your billing cycle to when you would've been charged for xiv had we not received an extension.

Screwed up I know. That's what S/E does best. ******** their customers.
____________________________
*Thievery* is not a job, but a lifestyle.
Now, let us show you how we live.
#5 Oct 23 2010 at 8:58 PM Rating: Decent
**
519 posts
funny cause i setup ffxiv to crysta and bought $50 in crysta day1 so i wouldnt have to worry abt stuff like this -.-.

edit i know abt the dbl charges i was one of the first to post i was dbl charged back in 03/04 and id always be told i was wrong and rated down past sub default to where my threads dissapeared back when ev1 believed dbl charges were in our heads an allmighty SE does no wrong

Edited, Oct 23rd 2010 10:00pm by Galkaholics
____________________________
FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from
[ffxivsig]1780599[/ffxivsig]
#6 Oct 23 2010 at 9:10 PM Rating: Good
Sage
*
155 posts
You can try callin s/e and tomorrow.
Explain what happened.
if I'm billed a week before I'm supposed tobe billed I'm gonna be upset.
if the early billing caused me to overdraft? I'm goingbe ****** and heads will roll.
I see this being an unauthorized payment and would say something to them about it.

Edited, Oct 23rd 2010 11:13pm by Faaeng
____________________________
*Thievery* is not a job, but a lifestyle.
Now, let us show you how we live.
#7 Oct 23 2010 at 9:28 PM Rating: Decent
**
519 posts
Faaeng wrote:
You can try callin s/e and tomorrow.
Explain what happened.
if I'm billed a week before I'm supposed tobe billed I'm gonna be upset.
if the early billing caused me to overdraft? I'm goingbe ****** and heads will roll.
I see this being an unauthorized payment and would say something to them about it.

Edited, Oct 23rd 2010 11:13pm by Faaeng

sadly tomorrow is Sunday but idk their hours but rest assured there gonna get **** from me i aint gonna suffer overdraft fees for their f-ck up

if they were going to change ffxi billing date they should have notified everyone..

no other company has ever done this to me.. ive never been told "oh mr. matsuhama we suddenly decided to take, without consulting you. your car payment 9 days early sorry if this effects you financially bye!!!"
____________________________
FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from
[ffxivsig]1780599[/ffxivsig]
#8 Oct 28 2010 at 1:20 PM Rating: Good
Sage
*
155 posts
Curious Galkaholics, What ever happened with this?
____________________________
*Thievery* is not a job, but a lifestyle.
Now, let us show you how we live.
#9 Oct 28 2010 at 1:26 PM Rating: Good
**
519 posts
i ended up taking the financial hit to my wallet
i had called but after abt a hour on hold i decided it wasnt worth it and cancelled ffxi

i got my shoes and dont play ffxi anymore anyway
____________________________
FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from
[ffxivsig]1780599[/ffxivsig]
#10 Oct 28 2010 at 5:29 PM Rating: Decent
Scholar
***
1,098 posts
I put my full price charge to i didn't finish all the reg codes to the 28th.If crafting in FF11 didn't relax me I'd shutdown that account before january.
____________________________




[ffxivsig]459049[/ffxivsig]
#11 Oct 28 2010 at 7:34 PM Rating: Decent
I got stuck with a full bill for FFXI earlier this month so I promptly canceled my account since I never used it anyway. Roommate was a character on my account for PLing himself which was the only reason the account was active to begin with.
____________________________
FINAL FANTASY XIV Roleplayer
[ffxivsig]667415[/ffxivsig]
Sair Gammonari - Hyur Midlander Male - Conjurer (Somewhat retired.)
Mihana Zhralyia - Miqo'te Seeker of the Sun Female - Archer



This forum is read only
This Forum is Read Only!
Recent Visitors: 38 All times are in CDT
Anonymous Guests (38)