In many threads I see a lot of statements and comments saying that changes take time. This game is so devoid of content that is true, BUT there were some things SE could have done in 24 hours that would have increased player satisfaction and potentially retained subs and maintained at least some semblance of positive word of mouth. Why they have such blinders on, I don't know but the following are positive changes that could have been added to the game in a day. None of the changes I proposed would impact the so-called vision of the game. Also, I made these suggestions on their feedback form about 2 weeks ago. theres a section for suggestions and feedback.
Changes they could have made almost immediately;
1. Adding the additional retainers. This would have alleviated some boredom that players have experienced, I've hesitated to try new classes or new tradeskills just because I have no inventory space. I would have stayed in the field longer and explored more if I had room for drops. This was for me at least a major point of pain. They could have billed me now for them, I would have paid or start charging when the extended free period ends.
2. Anima changes. They promise them but not for months? Silly when this is a simple fix.
Sure, the 3 bind points may take longer but reducing the cost from 4 to 2 or 6 to 3 is probably as simple as changing a digit or two in the code. They could have even done this for the 3 cities only and satisfied a lot of people.
3. Giving the players the opportunity to do the other starting cities quests. This one alone could have increased satisfaction a LOT.
These are not difficult to implement as all this stuff is in the game already.