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Can't play - last updateFollow

#1 Oct 30 2010 at 2:53 PM Rating: Good
66 posts
It's been a few days since I've played and downloaded latest patch and now when I press play I get the windows error "ffxivgame.exe has encoutered a problem and needs to close". I have had no issue with logging in or playing before. So either patch is corrupt and I could get help to remove and install or this is a new problem perhaps hardware related. Has anyone else experienced this?

Thanks for any help
#2 Nov 01 2010 at 9:29 PM Rating: Good
66 posts
Been over 24 hours since this thread was created. I have updated drivers, reinstalled the game and when I press play I get the error. All other applications/games work fine. I received an email from SE that gave generic instructions of things to try which hasn't worked. Hoping there are others that have this problem and what they did to fix it. If not, guess it was fun while it lasted

#3 Nov 01 2010 at 10:37 PM Rating: Decent
472 posts
Solution 1: Maybe try compatiblity mode. Right click on the .exe etc. Choose windows xp.

Solution 2: Update your video card drivers and/or motherboard chipset drivers.

If you are playing on a laptop. A lot of MMO games don't agree with Laptops, and the mmo games do not support most of the laptop platforms.

Edited, Nov 2nd 2010 12:37am by Parsalyn
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