Sadly I dont have a charge and play cable. And the idea was to stay away from cables that needed to be plugged into my ports all the time. I sent SE a email addressing this issue and got this in response (below). Seems like they want to act as tho its not their problem. I did send a detailed but polite follow up reply.
Regarding your request for account support. Please find your answer below.
Thank you for reporting your concern. Unfortunately we do not provide support for third-party hardware such as XBOX 360 controllers. To submit feedback on this situation, please report through the feedback form on the SQUARE ENIX Support Center website. This can be found at: http://support.na.square-enix.com
> Final Fantasy XIV > Contact > Suggestions and Feedback. Your submission will be directed to the appropriate location and reviewed. We do appreciate all feedback, suggestions, and comments.
Thank you for contacting the SQUARE ENIX Support Center."