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What would you do if you are Yoichi Wada? (was forum=173)Follow

#1 Nov 10 2010 at 12:21 PM Rating: Decent
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Instead of repeating more simliarly ideas that has already being posted. Let's look at the greater picture at higher level. What would you do if you are CEO Yoichi Wada? What probelm do you think has the highest priority and what is your solution? I will start with mine.

If I am Wada -

Clearly to me this FFXIV is an unsuccessful product with the possibilities of potentials. I will need to reinstall the customer's confidence and soothe the customer's anger. Second priority is to buy time and to find a scapegoat so I will be able to survive the power struggle and politics, maybe I can slowly rebuilt company's reputation if I am lucky.

1. Create an youtube video and speak directly to the customers. Ask them to give us more time and we will "Listen to all customers"

2. Apologized for not listen enough for the feedback. Modify the current customer support center protocol system, open a more direct feedback forum and will respond to some fo the feedback. Make announcement of what feedback from which customer is currenntly being taken into consideration at least weekly.

3. Admit designing flaw and commit to radically redesign.

4. Extend more free trail or discount trail or incentive reward at the moment.

5. Fire the Project manager, designing team manager, PR manager, Media Manager, Customer relation manager and blame everything on them. From Designing to customer service feedback ...everything is their fault.

6. Bring in new talents to lead and redesign and install new management policy.

For me it is pretty simple because there are already so many destructive and constructive feedback. The problem was never unclear but quite the opposite. The first most important solution is to immediately do more than what customer already asking for, also let them know they are being heard!

What about you guys?
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#2 Nov 10 2010 at 2:37 PM Rating: Excellent
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#3 Nov 10 2010 at 3:01 PM Rating: Excellent
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WIth any other product on the market, if a release is blown due to a product being worse than expected, they just drop it. MMOs are different though cause they still have the possibility of generating long term revenue out of it. However, they need to look into what its going to cost to fix, and what they may get out of it.

I got rated down a bunch for saying this before, but if I was Wada, or his board of directers, I would suggest brushing it under the rug. They didn't put anymore money and effort into building 14 than they did 13, which actually made money. Games flop, it happens, you move on. I'd ditch the PS3 release unless it was real close to being ready. I'd suck up server costs for the year, and leave it with no monthly fee until next Xmas when its scrapped.

Personally I think a radically redesigned FFXIV is still a subpar game, theres just too many bad decisions involved. Also, the cynic in me thinks that if the game was this poor on release, what are the odds their "fixes" (which are really just adjustments until we find out if they actually fix anything) will be any good. I think as a company, SE should get out of the MMO game, its not really their thing. They seem to specialize in porting their old SNES/PSone games onto handhelds to make their bread and butter these days.
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#4 Nov 10 2010 at 3:11 PM Rating: Excellent
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As history goes the game "Final Fantasy" was their last game. Maybe death is making his rounds again <movie final destination>.

Wada should tell the public the truth about the game as a whole but we all know SE's cryptic style so w/e is over now move along.
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#5 Nov 10 2010 at 3:18 PM Rating: Excellent
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TheRealLusent wrote:
As history goes the game "Final Fantasy" was their last game. Maybe death is making his rounds again <movie final destination>.

Wada should tell the public the truth about the game as a whole but we all know SE's cryptic style so w/e is over now move along.


You know I've been thinking the same thing, about how Final Fantasy was their last ditch effort, and I've been tossing around the idea that they've come full circle in my opinion at least. Maybe now would be a good time to drop the Final Fantasy franchise and move on to a new IP.

Edited, Nov 10th 2010 4:18pm by LordAshal
#6 Nov 10 2010 at 3:19 PM Rating: Good
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Made my day
#7 Nov 10 2010 at 3:25 PM Rating: Good
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If I was Wada, I'd force the SE developers/designers to list all the things they are working on to improve the game. I'd go through that list and cross out everything I thought was counter-productive to what FFXIV is trying to accomplish. I would then sit with the team and discuss everything that needs to be fixed/added and give an extremely close deadline. I'm knowledgeable and reasonable enough to know how much time it takes for the staff to get it done considering I studied game design and have gone through the process before. I also play the game so I know what's missing and what's broken. I would then explain to the community what was going on and what we were doing to improve the game and give approximate dates.

I guess we're screwed since Wada knows nothing about FFXIV or game design and is just another PR guy.
#8 Nov 10 2010 at 3:26 PM Rating: Decent
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LordAshal wrote:
TheRealLusent wrote:
As history goes the game "Final Fantasy" was their last game. Maybe death is making his rounds again <movie final destination>.

Wada should tell the public the truth about the game as a whole but we all know SE's cryptic style so w/e is over now move along.


You know I've been thinking the same thing, about how Final Fantasy was their last ditch effort, and I've been tossing around the idea that they've come full circle in my opinion at least. Maybe now would be a good time to drop the Final Fantasy franchise and move on to a new IP.

Edited, Nov 10th 2010 4:18pm by LordAshal


I don't think you want to drop the FF franchise before Final Fantasy 13 Versus. Based on all reports, Versus will actually be good, not like 12 or 13.
#9 Nov 10 2010 at 3:31 PM Rating: Excellent
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Tenkuro wrote:
LordAshal wrote:
TheRealLusent wrote:
As history goes the game "Final Fantasy" was their last game. Maybe death is making his rounds again <movie final destination>.

Wada should tell the public the truth about the game as a whole but we all know SE's cryptic style so w/e is over now move along.


You know I've been thinking the same thing, about how Final Fantasy was their last ditch effort, and I've been tossing around the idea that they've come full circle in my opinion at least. Maybe now would be a good time to drop the Final Fantasy franchise and move on to a new IP.

Edited, Nov 10th 2010 4:18pm by LordAshal


I don't think you want to drop the FF franchise before Final Fantasy 13 Versus. Based on all reports, Versus will actually be good, not like 12 or 13.



mainly because its not trying to be a traditional FF game. Apparently combats more like kingdom hearts with some FPS thrown in. Good to know SE can produce decent things when they think outside of the box, instead of just kicking the box until it takes a different shape.
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#10 Nov 10 2010 at 3:41 PM Rating: Default
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Not just that, but the story will actually be good like FF7 and FF10. With the premise for the story that they have shown us and the team that is working on the game (FF7 Advent Children), I just have hopes that this FF will finally go back to what made the FF franchise great, the story.
#11 Nov 10 2010 at 3:41 PM Rating: Good
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Quote:
I got rated down a bunch for saying this before, but if I was Wada, or his board of directers, I would suggest brushing it under the rug. They didn't put anymore money and effort into building 14 than they did 13, which actually made money. Games flop, it happens, you move on. I'd ditch the PS3 release unless it was real close to being ready. I'd suck up server costs for the year, and leave it with no monthly fee until next Xmas when its scrapped.


They will release the ps3 version to get an idea if the game can sustain itself first or at the very least grab some extra sales, if not they will very likely can it, they can't even sell it off being such a big brand name. The game needs a huge amount of work, so much so that patches will underwhelm almost everyone for a long time.

A good on the ball company could turn this game around and make it a success to some degree, the team behind XIV now really don't seem to know what they are doing at all. They either carry on with the ideas they had for the game which everyone hates or put everything everyone wants in and lose the direction they had, making it into a botched mess.

Either way it's going to fail, no matter what you think Square are not going to do enough ground reworking on this game to change enough peoples minds in just 3 months.
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#12 Nov 10 2010 at 3:45 PM Rating: Decent
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You guys are playing the game right? Have you noticed the changes every week? It's getting more and more random. I'm getting the feeling that because all these rank 50s (people who plays all day, everyday) are popping up, they are trying to slow everyone down. Crafting has gotten a lot more difficult and SP procs are considerably lower than 2-3 weeks ago. Are my friends and I just unlucky? I've asked over 50 people from different linkshells that I'm in and they all agree with what I'm experiencing.
#13 Nov 10 2010 at 3:49 PM Rating: Excellent
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I would hire some community managers to act as middlemen between users and developers.
#14 Nov 10 2010 at 3:51 PM Rating: Excellent
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Tenkuro wrote:
You guys are playing the game right? Have you noticed the changes every week? It's getting more and more random. I'm getting the feeling that because all these rank 50s (people who plays all day, everyday) are popping up, they are trying to slow everyone down. Crafting has gotten a lot more difficult and SP procs are considerably lower than 2-3 weeks ago. Are my friends and I just unlucky? I've asked over 50 people from different linkshells that I'm in and they all agree with what I'm experiencing.


I've logged in twice in the past 2 weeks to 2 empty LSs, so I really havent done anything in recent memory. But I wouldn't be suprised. For a game that requires leveling multiple classes, they sure don't want you progressing.
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#15 Nov 10 2010 at 4:07 PM Rating: Good
The amount of problems to be solved ASAP are so overwhelming that i really don't know even if this game means the start of a dying franchise.

They will have to make a miracle imo to make his game more popular than FFXI. How much can you do in 1-2 months after years of programming? I have a bad feeling about late november.

Honestly idk even if its possible to solve the UI and server lag since they already coded everything into server side. How long would it take for them to change this into client-side to alleviate the lag issues? Doubt believe there's a serve with enough band capacity in today's technology to support all that information between 3000-5000 players in a server.

Also i can only see AH or chocobo next year.

10 days... its the Final Countdown
#16 Nov 10 2010 at 4:39 PM Rating: Decent
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http://machall.com/view.php?date=2001-07-08

Replace Piro with Wada?

No, just kiddin, but still funny :)
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#17 Nov 10 2010 at 5:19 PM Rating: Decent
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If i was wada id start taking exotic & striptease dancing lessons 'cause soon that will be the only job he will be able to get.
#18Sir mokatu, Posted: Nov 10 2010 at 5:54 PM, Rating: Sub-Default, (Expand Post) I would issue everyone an option of a refund, or free play in FFXI for a year, shut down ffxiv and start all over on the MMO.
#19 Nov 10 2010 at 5:56 PM Rating: Decent
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A bit off topic, but I've always wondered why, from a business perspective, they would almost simultaneously develop for a new franchise. FFXIII, Versus, and as I recall even one more XIII title, were all announced early in the development... all without knowing what the reception of XIII would be.

Conversely, you're almost guaranteed a financial success with sequels and spin-offs to a popular series. It seems like they're content to milk a title like Kingdom Hearts for all it's worth... why not titles like FF6, FF7 (milked, but not for all it's worth)... to at least some degree, 4, 5, 8, 9, and 10 (though maybe not much left for 10)... the first FFT, ChronoTrigger, maybe work with Nintendo on another Mario: Seven Stars... they have so many classic titles that people would instantly kill for even a spiritual sequel of, and instead they milk titles that haven't stood the test of critical reception.
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Hyrist wrote:
Ok, now we're going to get slash fiction of Wint x Kachi somehere... rule 34 and all...

Never confuse your inference as the listener for an implication of the speaker.

Good games are subjective like good food is subjective. You're not going to seriously tell me that there's not a psychological basis for why pizza is great and lutefisk is revolting. The thing about subjectivity is that, as subjects go, humans actually have a great deal in common.
#20 Nov 10 2010 at 6:16 PM Rating: Default
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This isn't the first time SE has dropped the ball on the Final Fantasy franchise. Do we all remember Final Fantasy X-2? All I had to do was see a friend play it, and go. EWW.

Mo
#21 Nov 10 2010 at 6:38 PM Rating: Decent
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Oh jeez.. X-2 did you have to remind us ;)
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#22 Nov 10 2010 at 9:09 PM Rating: Decent
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KujaKoF wrote:
WIth any other product on the market, if a release is blown due to a product being worse than expected, they just drop it. MMOs are different though cause they still have the possibility of generating long term revenue out of it. However, they need to look into what its going to cost to fix, and what they may get out of it.

I got rated down a bunch for saying this before, but if I was Wada, or his board of directers, I would suggest brushing it under the rug. They didn't put anymore money and effort into building 14 than they did 13, which actually made money. Games flop, it happens, you move on. I'd ditch the PS3 release unless it was real close to being ready. I'd suck up server costs for the year, and leave it with no monthly fee until next Xmas when its scrapped.

Personally I think a radically redesigned FFXIV is still a subpar game, theres just too many bad decisions involved. Also, the cynic in me thinks that if the game was this poor on release, what are the odds their "fixes" (which are really just adjustments until we find out if they actually fix anything) will be any good. I think as a company, SE should get out of the MMO game, its not really their thing. They seem to specialize in porting their old SNES/PSone games onto handhelds to make their bread and butter these days.


Your comment make some sense if we were not speaking about FF here. Basically FF is there flagship license. doing so would harm their future cashflow a LOT more than just what the cost already incurred.
If it were another new SE license, like blood of Bahamut of whatever, I would agree, the long lasting damage wouldn't be that great. Doing that to their flagship license has a lot more externalities and honestly can't really be done at that point.

One point where I agree with you though is that they can't halfass it. Either they give up on it and save on imediate cost (exposing themselve to future cost, their FF15 would have to be A BOMB to save their license image, FF13 was subpar so I'm not optimistic) or on the contrary go full bore to save the game. Half *** it and they get the worst of both world.
I'm pretty sure they will half *** it though XD
#23 Nov 10 2010 at 9:11 PM Rating: Good
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I actually didn't think X-2 was that bad. I think they offput their target demographic, but maybe they were hoping to attract more females to the genre.
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Hyrist wrote:
Ok, now we're going to get slash fiction of Wint x Kachi somehere... rule 34 and all...

Never confuse your inference as the listener for an implication of the speaker.

Good games are subjective like good food is subjective. You're not going to seriously tell me that there's not a psychological basis for why pizza is great and lutefisk is revolting. The thing about subjectivity is that, as subjects go, humans actually have a great deal in common.
#24 Nov 10 2010 at 10:07 PM Rating: Decent
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By what? Having girls change clothes half-nude over and over?
#25 Nov 10 2010 at 10:22 PM Rating: Good
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Sailor moon did that too and it garnered a lot of female fans.


Some creepy male ones too but technically it succeeded.
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#26 Nov 10 2010 at 11:05 PM Rating: Excellent
Seeing as how there are still thousands of people who play this game and find it to be fun, here is what I would do (after giving it a couple minutes of thought) if I were in charge:

-Remove a few servers, and give everyone on those servers the option of any other server they would like to transfer to. These servers could be reopened at the PS3 release.

-Follow through on everything proposed in the November and December updates.

-At that point, switch the focus to adding more content to the game. Quests, new NMs, new activities, new areas, etc... get the game nice and beefy in time for the PS3 release.

-Make player-friendly adjustments such as reducing wear-and-tear on items/weapons, reducing the cost of armor repairs at the NPC, etc.

-If the attitude toward the game hasn't significantly increased by February, announce that an auction house will be implemented following the ps3 release.

-Offer a huge buddy pass system at the ps3 release.

-Offer a referral program where players get a free month for bringing a new player to the game.



The one thing I would not do is extend the free trial period again. When SE first did this, I actually thought it was a pretty good idea. Instead, it's just allowed people who really hate the game to hang around for free, and I felt this has been very detrimental to the game's community. It's hard for new players to come into this game with an open mind when the forums are so filled with flaming, bickering and rant threads. Charging the monthly fee -- even at a reduced rate -- might finally allow some of these people to leave the game, which at this point can only make things better.

I know that sounds strange, but if I were in charge, I would do everything I could to change the conversation about FFXIV. The best way to drive away people who already hate the game is to not let them play it for free.

Edited, Nov 10th 2010 9:05pm by Thayos

Edited, Nov 10th 2010 9:07pm by Thayos
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#27 Nov 11 2010 at 2:57 PM Rating: Good
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By what? Having girls change clothes half-nude over and over?


Pft, I'm not saying that it was a good idea, but one look at the commercials in the US, and even the box cover... they definitely seemed to be marketing the game to garner attention from female players.

Quote:
The one thing I would not do is extend the free trial period again. When SE first did this, I actually thought it was a pretty good idea. Instead, it's just allowed people who really hate the game to hang around for free, and I felt this has been very detrimental to the game's community.


Is this actually the case? I mean, people who hate the game are actually still playing? Or are you just judging from the forums? Because I really don't think ending the free trial is going to make the forum communities any less critical of the game.
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Hyrist wrote:
Ok, now we're going to get slash fiction of Wint x Kachi somehere... rule 34 and all...

Never confuse your inference as the listener for an implication of the speaker.

Good games are subjective like good food is subjective. You're not going to seriously tell me that there's not a psychological basis for why pizza is great and lutefisk is revolting. The thing about subjectivity is that, as subjects go, humans actually have a great deal in common.
#28 Nov 11 2010 at 3:19 PM Rating: Decent
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Kachi wrote:

Quote:
The one thing I would not do is extend the free trial period again. When SE first did this, I actually thought it was a pretty good idea. Instead, it's just allowed people who really hate the game to hang around for free, and I felt this has been very detrimental to the game's community.


Is this actually the case? I mean, people who hate the game are actually still playing? Or are you just judging from the forums? Because I really don't think ending the free trial is going to make the forum communities any less critical of the game.


Yep, I see them on Besaid, complaining on /shout. Then I /blist them.
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#29 Nov 11 2010 at 3:22 PM Rating: Good
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Hm, well I guess it makes about as much sense as complaining on a forum.
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Hyrist wrote:
Ok, now we're going to get slash fiction of Wint x Kachi somehere... rule 34 and all...

Never confuse your inference as the listener for an implication of the speaker.

Good games are subjective like good food is subjective. You're not going to seriously tell me that there's not a psychological basis for why pizza is great and lutefisk is revolting. The thing about subjectivity is that, as subjects go, humans actually have a great deal in common.
#30 Nov 11 2010 at 3:24 PM Rating: Good
Gadhelyn wrote:
Kachi wrote:

Quote:
The one thing I would not do is extend the free trial period again. When SE first did this, I actually thought it was a pretty good idea. Instead, it's just allowed people who really hate the game to hang around for free, and I felt this has been very detrimental to the game's community.


Is this actually the case? I mean, people who hate the game are actually still playing? Or are you just judging from the forums? Because I really don't think ending the free trial is going to make the forum communities any less critical of the game.


Yep, I see them on Besaid, complaining on /shout. Then I /blist them.


Smiley: facepalm
#31 Nov 11 2010 at 4:31 PM Rating: Good
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if i was wada id accept my loss of honor and do the only thing i could to regain it
sticking to my japanese heritage the only thing that can, NAY, SHOULD! be done....

take a tanto and commit seppuku
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#32 Nov 11 2010 at 5:18 PM Rating: Good
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If I were him I'd do what every other major company does when a product they release turns out bad: I would find a scapegoat, fire him/her, slip a few hundred grand under the table to various media outlets as well as to the person used as a scapegoat, recall the "defective" product and replace it with a better one.

Massive overhauls of the UI, finally release non-leve quests, increase the free trial an extra month. Seems to be the best bet at the moment, seeing as we were basically paying to play the beta client in terms of content for the past month and a half.
#33 Nov 11 2010 at 9:01 PM Rating: Decent
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Golophei wrote:


If I am Wada -



I commit ritual suicide to save honor in the eyes of my angered ancestors.
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#34 Nov 11 2010 at 11:15 PM Rating: Decent
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Pop a cap in the hindquarters of the characters of anyone who looks at me crosseyed.
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#35 Nov 12 2010 at 12:55 AM Rating: Good
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Pagansaint wrote:
Golophei wrote:


If I am Wada -



I commit ritual suicide to save honor in the eyes of my angered ancestors.


^^This.

Time for some seppuku.
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#36 Nov 12 2010 at 7:57 AM Rating: Decent
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Zorvan wrote:
Pagansaint wrote:
Golophei wrote:


If I am Wada -



I commit ritual suicide to save honor in the eyes of my angered ancestors.


^^This.

Time for some seppuku.

i said it first
http://ffxiv.zam.com/forum.html?forum=152&mid=1289413303283469121&page=1&howmany=50#msg1289514681281161923
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#37 Nov 12 2010 at 8:16 AM Rating: Decent
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Galkaholics wrote:
Zorvan wrote:
Pagansaint wrote:
Golophei wrote:


If I am Wada -



I commit ritual suicide to save honor in the eyes of my angered ancestors.


^^This.

Time for some seppuku.

i said it first
http://ffxiv.zam.com/forum.html?forum=152&mid=1289413303283469121&page=1&howmany=50#msg1289514681281161923


If you want to play that game, I actually did through posting a link. 1 day ahead of you Smiley: tongue

http://ffxiv.zam.com/forum.html?forum=152&mid=1289413303283469121&page=1&howmany=50#msg128942879088405638

Edit: heh, just thought of this:
The Operative wrote:
You know, in certain older civilizations, when men have failed as completely as you, they would throw themselves upon their swords.



Edited, Nov 12th 2010 8:19am by Gadhelyn
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#38 Nov 12 2010 at 11:58 AM Rating: Default
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7. seppuku
#39 Nov 15 2010 at 3:46 AM Rating: Default
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Quote:
Doubt believe there's a serve with enough band capacity in today's technology to support all that information between 3000-5000 players in a serve

10 years ago servers were doing more than that. its only a few bits a sec between you and the server. when you have multiple nic's, up to 64(256 core) processors & a few TB's of ram on one server it can handle it. they dont go to bestbuy for thses either from IBM, SUN most likely
#40 Nov 15 2010 at 5:34 AM Rating: Good
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If I were Wada, I would update my CV and spend the next 4 months surfing online job websites for a position. I reckon he has 4 months. Anything less than a spectacular release of FFXIV on PS3 that satisfies (most importantly) the Japanese market will see Wada out of his office faster than you can craft a copper ingot.

It would be a shame because a 3 month delay on release might have saved his hide!
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#41 Nov 15 2010 at 5:47 AM Rating: Decent
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Quote:
If I were Wada, I would update my CV and spend the next 4 months surfing online job websites for a position. I reckon he has 4 months. Anything less than a spectacular release of FFXIV on PS3 that satisfies (most importantly) the Japanese market will see Wada out of his office faster than you can craft a copper ingot.


That would be a pretty dumb thing to do. CEO's don't have as much power over companies as people seem to think. Usually when a company is doing bad the CEO is the first to get replaced but that usually doesn't save the company from doom.

In the end the problem most likely lies elsewhere, but firing the CEO is the easiest thing to do, instead of looking what the real problem is.
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#42 Nov 15 2010 at 6:18 AM Rating: Good
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Golophei wrote:

If I am Wada -


If I was him I would have licensed either Unreal or CryEngine instead of wasting years re inventing the wheel (a wheel which turned out to be a hexagon) and started development on my game four years ago and not been in this mess in the first place.



Edited, Nov 15th 2010 8:19am by Lobivopis
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Final Fantasy XI 12-14-11 Update wrote:
Adjust the resolution of menus.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.


I thought of it first:

http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
#43 Nov 15 2010 at 6:21 AM Rating: Decent
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KujaKoF wrote:
I think as a company, SE should get out of the MMO game, its not really their thing.


So what you are suggesting is that they shut down FFXI as well.
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Final Fantasy XI 12-14-11 Update wrote:
Adjust the resolution of menus.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.


I thought of it first:

http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
#44 Nov 15 2010 at 9:12 AM Rating: Excellent
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Lobivopis wrote:
KujaKoF wrote:
I think as a company, SE should get out of the MMO game, its not really their thing.


So what you are suggesting is that they shut down FFXI as well.


No, because thats a working asset they currently own. It costs them almost nothing and pulls in solid revenue.

Their plans may change, but it seems like FFXI is on the outs with them anyways, given that they apparently never really finished their last expansion (from what I've overheard on these boards), and they've recently raised the level cap without adding much higher level content. Kinda looks like a last hurrah.
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#45 Nov 15 2010 at 1:37 PM Rating: Excellent
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Toukai wrote:
Sailor moon did that too and it garnered a lot of female fans.


Some creepy male ones too but technically it succeeded.


I saw a Lazy Town video on youtube whose top three demographics are "Females 13-17", "Males 36-44" and "Males 45-56" or something similar to that.

And honestly, I think that if FFX-2 had:

- Called them Job Spheres instead of Dress spheres
- Called them Job Grids instead of Garment Grids
- Introduced 2-4 non female characters
- Toned Yuna and Rikku's overexcitedness WAY down to match their personalities in X rather than the "tween girl who just snorted a bag of pixi stix" that they had going on

Then X-2 would have been equally as successful as X. Instead, X-2 ended up being the same thing XIV is: Something that had a lot of potential which had its community interest and sales numbers massively hindered by "the developers' vision" not meshing with what the players expected to see out of the product.

Don't get me wrong, I'm sure XIV as-is will still be marginally "successful" with the players who like it just as X-2 was; it just has a much, much lower ceiling on its potential because what you got isn't what most players wanted.
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#46 Nov 15 2010 at 10:44 PM Rating: Good
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Hyanmen wrote:
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If I were Wada, I would update my CV and spend the next 4 months surfing online job websites for a position. I reckon he has 4 months. Anything less than a spectacular release of FFXIV on PS3 that satisfies (most importantly) the Japanese market will see Wada out of his office faster than you can craft a copper ingot.


That would be a pretty dumb thing to do. CEO's don't have as much power over companies as people seem to think. Usually when a company is doing bad the CEO is the first to get replaced but that usually doesn't save the company from doom.

In the end the problem most likely lies elsewhere, but firing the CEO is the easiest thing to do, instead of looking what the real problem is.
\

It comes down to a matter of ultimate responsibility. In my work life, I report directly to the CEO and to the Chairman of the Board of Directors where independence of the business is required. I can tell you that the CEO almost invariably does have the power to change things.

You suggest the CEO does not have as much power and yet ultimately all operational management decisions are made using the mandate of the CEO. Yes, it is true that the CEO reports to the Board but most of the time the Board fulfills an oversight role.

If someone has to take responsibility, it is Wada!
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#47 Nov 15 2010 at 10:48 PM Rating: Good
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It comes down to a matter of ultimate responsibility. In my work life, I report directly to the CEO and to the Chairman of the Board of Directors where independence of the business is required. I can tell you that the CEO almost invariably does have the power to change things.


I am sure he can, but my point is that they don't have as large of an influence towards the company's success as the companies seem to think.

He can affect the big decisions, but that does not mean the problems lie there. Management is just a small part of the company as a whole.
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We really want to compete against World of Warcraft and for example the new Star Wars MMO.

#48 Nov 15 2010 at 10:55 PM Rating: Good
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Hyanmen wrote:
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It comes down to a matter of ultimate responsibility. In my work life, I report directly to the CEO and to the Chairman of the Board of Directors where independence of the business is required. I can tell you that the CEO almost invariably does have the power to change things.


I am sure he can, but my point is that they don't have as large of an influence towards the company's success as the companies seem to think.

He can affect the big decisions, but that does not mean the problems lie there. Management is just a small part of the company as a whole.


Fair enough. But as a member of "management" I can tell you whilst the CEO might hold me responsible for things internally, our Board holds him (and me and others) responsible, and our shareholders hold our Board and CEO responsible.

A good CEO will influence success by influencing his direct reports, who influence their direct reports down to the bottom of the tree.

That is how it works in my experience. I am sure it is different in other places though!
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#49 Nov 15 2010 at 11:06 PM Rating: Excellent
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HallieXIV wrote:
Hyanmen wrote:
Quote:
It comes down to a matter of ultimate responsibility. In my work life, I report directly to the CEO and to the Chairman of the Board of Directors where independence of the business is required. I can tell you that the CEO almost invariably does have the power to change things.


I am sure he can, but my point is that they don't have as large of an influence towards the company's success as the companies seem to think.

He can affect the big decisions, but that does not mean the problems lie there. Management is just a small part of the company as a whole.


Fair enough. But as a member of "management" I can tell you whilst the CEO might hold me responsible for things internally, our Board holds him (and me and others) responsible, and our shareholders hold our Board and CEO responsible.

A good CEO will influence success by influencing his direct reports, who influence their direct reports down to the bottom of the tree.

That is how it works in my experience. I am sure it is different in other places though!


The problem is, the people at the top are grossly out of touch with the people at the bottom. Watch a few episodes of Undercover Boss to see what I mean.

In fact, that's what caused this whole mess; some people at the top decided to rush FFXIV to shelves while the people at the bottom KNEW it wasn't ready and were forced to push out an incomplete product ANYWAY because that's what the people at the top wanted.

As someone who works in a corporate environment myself, I'm well aware of how the higher up you go up the management tree, the less realistic their goals are in terms of what the people doing the actual work can accomplish.
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#50 Nov 15 2010 at 11:16 PM Rating: Good
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The problem is, the people at the top are grossly out of touch with the people at the bottom. Watch a few episodes of Undercover Boss to see what I mean.


I am actually studying management, and what we are always told is that to have a good company strategy you need to involve everyone in it, not just the upper management.

Usually the management takes the approach that "we make the strategy, to be used by the company as a whole". But the management can not take into account everything that they should be when creating that strategy. Employee's in the other parts of the company can give valuable insight about how things actually work down there.

However, in the creative industry things are not so simple. At the top are the "experts" who handle the creative work, in this case the developers. Management is usually looked down upon by these experts because they lack expertise of the field they work in. Therefore it is much harder for anyone but an expert himself to manage the company/project.

But there is another problem; the expert seldom has experience about management, which can only mean trouble.

I'm not sure what is the case at Square, but I would be extremely interested to find out if I could.

Edited, Nov 16th 2010 8:17am by Hyanmen
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#51 Nov 15 2010 at 11:24 PM Rating: Good
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Hyanmen wrote:
Quote:
The problem is, the people at the top are grossly out of touch with the people at the bottom. Watch a few episodes of Undercover Boss to see what I mean.


I am actually studying management, and what we are always told is that to have a good company strategy you need to involve everyone in it, not just the upper management.

Usually the management takes the approach that "we make the strategy, to be used by the company as a whole". But the management can not take into account everything that they should be when creating that strategy. Employee's in the other parts of the company can give valuable insight about how things actually work down there.


Edited, Nov 16th 2010 8:17am by Hyanmen


Agree generally with your comments here and I learned a similar thing 15 years ago when I was at University. I think really though there is a balance in some industries between involving people, and running your business. The bigger and more complex the business becomes the harder it is to be as all inclusive as you may want.

What tends to happen then is that "senior management" set the vision and challenge middle management to ensure everyone is on board. Many organisations however struggle with middle management who are often under-experienced to be the "go between" lacking both the nouse of the senior management team and not really being respected by the junior employees. It is really all about balance. THe best organisations have effective management at all levels, and create the appearence of inclusion even if employees are not really included! I guess that might be some of the difference between theory and practise.

Anyway, dont want to hijack this thread and make it about management theory. The fact is someone has to be held responsible when things go wrong. Rightly or wrongly that is usually the CEO. IF the failure of FFXIV brings about a significant fall in share price, the Board will oust Wada and lay the blame at his door.
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