They are working on everything, they put a plan for it, they aknolewdge their mistakes and are trying to correct them, even to, people is discontent and still complaining and throwing more earth into the hole. Seriously, what do you all want? And don't start with the unfinished, or the this game didnt cover my expectations, or I paid for this, or all those things we already know.
If even with all this the company is doing and trying to do, you still aren't satisfy, just go and play other game and stop whining. Seems nobody will be happy until this game turns into RPG Maker: Final Fantasy Version , or FFXI-2, or WoW: Final Fantasy Version.
Edited, Nov 11th 2010 2:38pm by RdeLeo
'They are working on it, they have a plan' ... that is not good enough. All they are doing now is desperate damage control.
You are describing exactly the kind of customer mistrust that comes from the release of a product in such a shoddy state. It is one thing to release an MMO that has glitches and bugs.. thats normal for any software... but to release one with massive interface and gameplay issues that a 10 year old kid can spot after a few minutes playing it is beyond comprehension.
As a customer that only tells me that this company puts no effort into quality control or in testing their product before being released. With that in context, why should I put any trust on their abilities or business practices?
I know for a fact it will take a few months of reviewing costumer submitted reviews, actual gameplay videos and if possible seeing it on someone else's computer before I consider purchasing another Square Enix game, even if it is Final Fantasy
Now, see the above paragraph, particularly the text in bold and think of it not in terms of a rant but what this means to SE as a business. I have no doubt that a significant number of costumers share the above view with me.. and think:
Their lead franchise.. the very thing that keeps the company afloat and the very brand name that the gaming world associates with Square Enix... has lost credibility. Completely. This will hurt their revenue for many years to come and that is very bad for any company.
I honestly predict that FF14 will still be a failure when the PS3 version launches and its launch will be so anemic in sales it will be the last FF MMO that SE will make. They simply will not be able to afford another flop like this. In fact, given the steep decline in quality in all their games since the original Squaresoft dev team left I foresee SE being sold to some big name company like sony's SOE (god forbid!) because they'll go under pretty soon.. and any big name company will lap up the brand name of FF in a snap for cheap and try to rebuild it.. the profits in it are too big not to try.
Reading some of the replies here confirms what I already knew (as a developer): some people will never be happy
As an alleged developer you should also know that releasing a steaming **** and then sprinkling it with potpourri doesn't mean you've created art.