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GTX 460 Video Card IssueFollow

#1 Nov 17 2010 at 1:11 PM Rating: Decent
10 posts
Hi All,

I just bought the Alienware M15x laptop and I can't play FFXIV with it. Can anyone help?

My laptop specs are as follows:

Processors: Intel Core i7 740QM Quad Core Processor, 1.73GHz (2.93GHz Turbo Mode, 6M Cache
RAM: 6GB Memory (1x 2GB, 1x 4GB DDR3
Video Card: 1.5GB GDDR5 65W NVIDIA GeForce GTX 460M
Hardrive: 500GB SATAII 7,200RPM
Windows Version: Genuine Windows 7 Home Premium, 64bit, English

Please help me. I tried changing the settings on the FFXIV config to low and the resolution to 3 quarters of the window size but the game is still really laggy. Thanks all.
#2 Nov 17 2010 at 1:22 PM Rating: Decent
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164 posts
Have you tried upgrading or downgrading the video card driver?
#3 Nov 17 2010 at 1:28 PM Rating: Decent
10 posts
My video card just came out for the Alienware notebook last week. There are no new drivers to upgrade or downgrade. =(
#4 Nov 17 2010 at 1:37 PM Rating: Decent
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1,755 posts
Try at http://forums.laptopvideo2go.com/
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#5 Nov 17 2010 at 1:38 PM Rating: Decent
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164 posts
Do 2 things for me:

Find out what driver version you are running

Download fraps, log into the game, find a spot with few players, and look at your feet, then record what the average fps is.

#6 Nov 17 2010 at 1:51 PM Rating: Good
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my013001 wrote:
Hi All,

I just bought the Alienware M15x laptop and I can't play FFXIV with it. Can anyone help?

My laptop specs are as follows:

Processors: Intel Core i7 740QM Quad Core Processor, 1.73GHz (2.93GHz Turbo Mode, 6M Cache
RAM: 6GB Memory (1x 2GB, 1x 4GB DDR3
Video Card: 1.5GB GDDR5 65W NVIDIA GeForce GTX 460M
Hardrive: 500GB SATAII 7,200RPM
Windows Version: Genuine Windows 7 Home Premium, 64bit, English

Please help me. I tried changing the settings on the FFXIV config to low and the resolution to 3 quarters of the window size but the game is still really laggy. Thanks all.


Can't say it's really TOO surprising to get some lag with the game. I have the desktop version of the card and I get lag, but is manageable.

Keep in mind that desktop model numbers are not equal to mobile model numbers.

For example your mobile version (460M) has a benchmark score of 1,268 while my desktop version (460) has a score of (2,327) which is ~84% higher. This is using numbers from http://www.videocardbenchmark.net/high_end_gpus.html but the logic at least holds up where mobile cards are far weaker than desktop cards of the same model number.
#7 Nov 17 2010 at 3:09 PM Rating: Decent
10 posts
How do I downloand frags? Sorry, I never tested my fps. Please walk me through it. Thanks.
#8 Nov 17 2010 at 3:57 PM Rating: Decent
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164 posts
fraps


google fraps download
#9 Nov 17 2010 at 4:23 PM Rating: Good
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1,083 posts
my013001 wrote:
My video card just came out for the Alienware notebook last week. There are no new drivers to upgrade or downgrade. =(


I'm suspecting you haven't visited nvidia.com. Please go there and download the newest video driver software for your 460M.
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#10 Nov 17 2010 at 4:38 PM Rating: Decent
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Problem #1 is that you bought an Alienware, and problem #2 is that you bought a laptop. Problem #3 is that you have no clue about anything PC related.

You paid all that cash for an Alienware, so you should be calling their tech support and having them step you thorugh this issue. That is the reason you overpaid for that laptop after all.
#11 Nov 17 2010 at 5:54 PM Rating: Decent
10 posts
I've visited Nvidia and I've tried Alienware's tech support. They only taught me one thing that made a sligh difference which is to add the FFXVI.exe file to my graphic card settings for 3D acceleration. But in any case, its still really laggy. I'll google fraps and download to do the test. Based on the FXVI bench mark score, I am around 1500 at 1920 x 1080 and around 2300 at 1290 x 720.

Oh, and yes, I have already tried to download the latest drivers but there are none for Alienware specs. Nvidia has one but it is not approved for my machine per Alienware. In fact, it wont allow me to download it.
#12 Nov 17 2010 at 5:58 PM Rating: Good
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1,083 posts
Enscheff wrote:
Problem #1 is that you bought an Alienware.


my013001 wrote:
Oh, and yes, I have already tried to download the latest drivers but there are none for Alienware specs. Nvidia has one but it is not approved for my machine per Alienware. In fact, it wont allow me to download it.


Let me help you out:

64-bit Windows 7 Driver link:

http://us.download.nvidia.com/Windows/260.99/260.99_notebook_winvista_win7_64bit_international_whql.exe
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#13 Nov 17 2010 at 6:04 PM Rating: Decent
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164 posts
Also, what resolution are you running at?

Did you try it in windowed mode at say 1280 x 1024 ?
#14 Nov 17 2010 at 10:00 PM Rating: Decent
10 posts
Thanks for the link. Its the same one I tried on Nvidia but Alienware wont let me run the driver. It refers me to Alienwares web site, but he grapchis card is soo new on the laptop that they dont have a driver yet. =(

I've tried running on 1920 x 1080, 1600 x 900, and 1024 x 768. I've also tweaking the buffers at half, 3 quarters, and 2/3rd. But still really laggy.
#15 Nov 17 2010 at 10:11 PM Rating: Decent
10 posts
This is my driver version. 8.17.12.5945
#16 Nov 17 2010 at 10:41 PM Rating: Decent
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164 posts
Mine is 6.14.12.6099.

Sorry, all I can suggest is check the drivers page on the Dell website, maybe you need a BIOS update. Or call Dell, maybe they can fix it.



#17 Nov 17 2010 at 11:51 PM Rating: Good
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What are your exact settings for FFXIVs graphics in the graphic config tool for FFXIV? I have read a few cards, even newer ones, have issues with Ambient Occlusion, so turn it off if it is not already.

Depth of field is another one that can cause issues. This is the one that makes things look blurry when they are in the back ground. A lot of people do not like it anyway, although I do.

If changing those do not help, try to go into the game and go into the menu, then configuration. Try turing off physics to see if that helps at all. Also, try turning off Extended draw.

For me, I was able to play 1900x1080 with fairly high settings on everything, but for some reason would get some hitching in game. Not really lag exactly, but a slight stutter as I ran along. Turning of Extended Draw and Ambient Occlusion completely fixed this. I have everything else set pretty high, and was even able to raise a few things a bit higher as well.

This thread will show you pics of what Ambient Occlusion does. This is one of the biggest drains on GPU and system resources in FFXIV. I turned it off and do not even miss it myself. http://ffxiv.zam.com/forum.html?forum=152&mid=1283856412154564868
#18 Nov 18 2010 at 2:00 AM Rating: Decent
10 posts
You hit it!!! Thanks man. Those two things were checked. Not its unchecked and my game runs smoothly!!! Dam, I played with all settings except those two. Haha.
#19 Nov 18 2010 at 3:21 AM Rating: Good
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551 posts
Enscheff wrote:
Problem #1 is that you bought an Alienware,


No. His problem is he bought a Dell.
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