The "right thing" would be releasing the content at the promised time. Anything else is the "less wrong thing". I agree with the assessment of better late than broken; but seriously, it isn't like this was an urgent update. SE has been talking about it for weeks and I would assume that much of the development staff has been working on this since the game launched. This kind of inadequate planning will only result in further enmity from the user base whereas the update should have only brought positive results.
Yeah, that totally worked out well with the game's launch. Yep...totally a great decision... (That was sarcasm, btw, I know it doesn't translate well on a computer screen.)
Also, by your wording, releasing it early would also be a "less wrong thing." Just had to point that out.
Anyhow, the point is SE doesn't want to release half-baked content that they really need to work out well to keep people playing. If the game were to become too much of a strain on their monetary resources while at the same time being unable to bring a profit in at all...well, it would be canceled until the PS3 release.
In short, delaying this update until it works perfectly is the "right" decision, regardless of how you look at it.
Edit: link broken
An early release can be just as devastating; look at the US launch of the Sega Saturn. The problem wasn't that no one wanted the product early, but all preparations for the intended launch were made in vain. It is similar in an MMO economy, especially with forum goers such as ourselves. We read the boards, note information from developers and plan accordingly. It is for that reason that I would still categorize an early launch as a "less wrong thing".
I also would like to point out that the commercial success of Final Fantasy XIV has just as much to do with money as brand. Final Fantasy has been the flagship franchise for Square Enix in every iteration of the company (the Square side) for the last 20 years. To have a commercial failure in a numeric Final Fantasy game is unheard of and would irreparably damage the company. This is the reason for all the talk about renewing trust and the free trial extensions. Final Fantasy XIV can't be allowed to fail.
I commend everyone that has stayed with FFXIV through these past couple of months. I believe that anyone still here truly wants SE to succeed and for FFXIV to stick around at least as long as FFXI has. I also can sympathize with anyone that has a complaint against the way that FFXIV has been implemented; as a consumer our concerns are valid especially when we are all planning to make a long term monetary investment in the world that SE has created. For all of those that wish to defend SE, that is your choice and I respect your dedication and am glad that SE has satisfied your needs. To anyone that feels the need to lash out at the portion of the user base that vocalizes their criticisms of the way that SE operates, I have lost respect for you because your devotion to a corporation borders on fanaticism.
Just for the record: the delay did not kill my cat, but it didn't cure cancer either. It was a 24 hour delay, much like the now ancient apocalyPS3, and it will probably be forgotten in a week or two. However, I have learned more about ZAM forum users in the last 24 hours than in all of the time I spent lurking. Edited, Nov 25th 2010 10:42am by digitaldragoon